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Smart Motors Toyota
Madison, WI
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Great New Car Purchase Experience My husband and I have owned many Toyotas over the last 30 years. I have to say that this is the best purchase experience we have ever had. The staff My husband and I have owned many Toyotas over the last 30 years. I have to say that this is the best purchase experience we have ever had. The staff at Smart Toyota are friendly, knowledgeable, not high-pressuring (which is very important to me), and easy to deal with. The showroom is clean and the waiting area for the service department is incredible. I HIGHLY recommend this dealership. More
Helpful Staff 5 months ago my wife and I test drove a truck at Smart Motors. We decided to go back last weekend and purchase our new truck from Smart because of the 5 months ago my wife and I test drove a truck at Smart Motors. We decided to go back last weekend and purchase our new truck from Smart because of the courteous staff. Javier had the truck waiting when we arrived, all it took was a text message. Truly a great person to work with, and very helpful in the process. John was also very helpful and has a great sense of humor. Smart Toyota is lucky to have both of these gentlemen as employees. My advice.... Look around for the vehicle you want, then head to Smart Toyota and buy it! More
Great Experience! I highly recommend Smart Motors! Scott Nelson made my new car buying experience wonderful! Very low pressure and he answered my questions thoroughly. I highly recommend Smart Motors! Scott Nelson made my new car buying experience wonderful! Very low pressure and he answered my questions thoroughly. He also provided helpful information on my trade-in car and gave me a fair price for that as well. The paperwork process was smooth and efficient. Dana explained everything well and provided the necessary details for me to understand exactly what I was signing. Bill (service department) called me the same day to schedule installation of my interior/exterior applications and I was able to get my car in the same week! Overall, this was the best car buying experience I’ve ever had. Thank you, Smart Motors! More
My last car purchase. I purchased a 2015 Prius 4 near the end of 2014 and worked with Scott Nelson the sales rep and Greg Erzen the sales manager. We worked out a deal that I purchased a 2015 Prius 4 near the end of 2014 and worked with Scott Nelson the sales rep and Greg Erzen the sales manager. We worked out a deal that was satisfactory for me and them. I have been happy with my vehicle and am now planning to buy a 2019 Rav 4 hybrid Limited. I have purchased several cars from them and have been Very satisfied with them all. More
Amazing Experience I was treated very well throughout the whole purchase process. Mark Koebbe was great throughout the process and very helpful. I look forward to purcha I was treated very well throughout the whole purchase process. Mark Koebbe was great throughout the process and very helpful. I look forward to purchasing my next vehicle here. More
Well-treated at every stage of the purchase process. We were treated courteously, respectfully, and patiently by our salesperson, sales manager, and financial manager. Our salesperson spent significant We were treated courteously, respectfully, and patiently by our salesperson, sales manager, and financial manager. Our salesperson spent significant time with us answering questions. The sales manager thoroughly discussed purchase price realities. The financial manager clearly discussed financing options with us. We feel we got an excellent deal on our 2018 RAV4 purchase. More
Excellent Everything was done in a timely manner. Made sure that all my needs were met. Found the car that actually fit me. One of the best experiences I had. Everything was done in a timely manner. Made sure that all my needs were met. Found the car that actually fit me. One of the best experiences I had. More
Excellent overall car buying experience Recently purchased a 2019 Highlander. Worked with Andy G. and Netanya R. (highly recommend), there was no pressure applied at any time, they were ver Recently purchased a 2019 Highlander. Worked with Andy G. and Netanya R. (highly recommend), there was no pressure applied at any time, they were very thorough but most of all very considerate of our time. The Highlander was delivered to us absolutely spotless. More
Great buying experience! Thankful to Smart Motors Toyota for their very pleasant car buying experience. With my schedule, I had only one day to purchase a vehicle before the g Thankful to Smart Motors Toyota for their very pleasant car buying experience. With my schedule, I had only one day to purchase a vehicle before the good holiday sales ended. I called them right before I went to another dealer and explained to them which car I was interested in, my trade in info and was transferred to Rodney. Rodney, worked with me via text while I was at the other dealer, and after leaving that dealership, I was at Smart Motors in less than 10 minutes. The Highlander I wanted to test drive was already pulled around and ready for a test drive. After deciding to purchase the vehicle, the rest of the deal went quickly without any hard press to purchase additional items. They had a specialist walk me around a floor model and explain all the features while I was waiting to complete financing. Finance went through things quickly but thoroughly and they got me on my way. Since it was the holidays, my only request was to take a picture with a big bow on top of my car. Request granted!Thanks to Rodney and the team for easily making this the best car buying experience I've ever had. More
Great Service I recently leased a vehicle with the help of Mario Cardarella and Justin Jackson and was so pleased with their service and professionalism that I leas I recently leased a vehicle with the help of Mario Cardarella and Justin Jackson and was so pleased with their service and professionalism that I leased a second vehicle with them a month later. The customer service, knowledge, and expertise they had was beyond what I ever expected. I would recommend Mario and Justin as well as the whole Smart Toyota staff to anyone! More