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Smart Motors Toyota
Madison, WI
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Super friendly and accommodating staff I was in a bad car accident and showed up to the car dealership with a lot on my mind and pretty shaken up from the events earlier in the week. Chris I was in a bad car accident and showed up to the car dealership with a lot on my mind and pretty shaken up from the events earlier in the week. Chris Karinopolous took great care of me. He helped me pick the perfect car for my family. He was very approachable and friendly. He was very quick to respond to e-mails and texts (which I really appreciated). I went and test drove at two other dealerships in Madison, and ended up coming back to Smart because nobody else took care of me like they did. Their waiting area is also very nice! I loved the cold water bottles they offered. Small things like that mean a lot! Thank you again Chris! More
Excellent We have purchased three cars at Smart and have found their sales and service to be excellent. Would highly recommend. Todd W. has helped me with the We have purchased three cars at Smart and have found their sales and service to be excellent. Would highly recommend. Todd W. has helped me with the last two and I would highly recommend him. More
Have purchased 3 vehicles from Smart Toyota--all excellent. Smart Motors Toyota exclusively does all maintenance and repair work on all of my vehicles. One hundred percent satisfied. Al Franklin has sold me t Smart Motors Toyota exclusively does all maintenance and repair work on all of my vehicles. One hundred percent satisfied. Al Franklin has sold me two brand new vehicles--superb service--highly recommend Al Franklin and Smart Motors Toyota. More
Would never shop anywhere else. Highly recommended! This dealership is on top of EVERYTHING and takes care of things I'd never even think of. They've got it figured out. Everyone is Highly recommended! This dealership is on top of EVERYTHING and takes care of things I'd never even think of. They've got it figured out. Everyone is friendly. The facilities are clean and comfortable. Just all-around great experience. More
Wisconsin’s Leading Toyota Dealership....FOR A REASON!! Smart Motors is by far not only the best Toyota dealer, but the best dealership...period...around! The staff are so respectful and knowledgeable on th Smart Motors is by far not only the best Toyota dealer, but the best dealership...period...around! The staff are so respectful and knowledgeable on the products and the service for your new vehicle is outstanding! Who doesn’t love free cookies and sodas while you wait!? If you’re looking for a great, no pressure sales person...ask for Gary Frederick! You won’t be disappointed! This was our 6th purchase from them and won’t be our last!! More
Great Service Everything from start to completion went very smooth, the only holdup was with the railroad, and that was beyond the control of Smart Motors, the deal Everything from start to completion went very smooth, the only holdup was with the railroad, and that was beyond the control of Smart Motors, the dealer. More
New vehicle purchase Everything went fairly smooth and the employees at Smart Toyota were very helpful and courteous. However, I have not received my owner's manual yet Everything went fairly smooth and the employees at Smart Toyota were very helpful and courteous. However, I have not received my owner's manual yet More
Professional and courteous service Smart West offers appointment times convenient for me, always treating me courteously. At each step I am kept informed, with explanations for work and Smart West offers appointment times convenient for me, always treating me courteously. At each step I am kept informed, with explanations for work and recommendations. There’s never pressure for repairs I don’t need. The waiting room is well equipped with computer stations and reading materials ( The coffee and popcorn/ cookies help make the wait worth it.) I recommend Smart to friends. More
Above and Beyond My brother lives in Madison and recommended I try Smart Toyota of Madison as he has purchased many Toyota's there. I live in Kenosha so this is a bit My brother lives in Madison and recommended I try Smart Toyota of Madison as he has purchased many Toyota's there. I live in Kenosha so this is a bit of a drive for either purchasing or leasing a car but my brother told me I would not be disappointed and he was correct. I was paired with Mark Koebbe and Mark Heckel, what a fantastic team and what a fantastic experience both helped me have with leasing my 2019 Hybrid RAV4. They were there with all the answers, showed me everything about the vehicle and explained without sounding boring what the differences were between the XLE and Limited. I traded in a 2014 Limited and didn't what to go away feeling I didn't get some of the fun features. I can certainly see why they are so popular. thanks guys you rocked it. Tami F More
Purchase of new Highlander We purchased a new Highlander from Smart Toyota and it was a positive experience from start to finish. All employees were polite and down-to-earth peo We purchased a new Highlander from Smart Toyota and it was a positive experience from start to finish. All employees were polite and down-to-earth people which made the buying process easy. The waiting area in the dealership/service area is very comfortable with restrooms, snacks and beverages. I would recommend this dealership when purchasing or leasing a new Toyota. More