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Smart Motors Toyota
Madison, WI
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Purchased a used Chevy Truck. I purchased a used Chevy Truck. The sales person, Austin Frye, was very helpful in dealing with a number of issues that needed to be resolved before I purchased a used Chevy Truck. The sales person, Austin Frye, was very helpful in dealing with a number of issues that needed to be resolved before I would be happy with the vehicle. He was candid about any problem areas that needed to be resolved. Very positive experience. More
They are not honest I bought a 2019 camry with them, the car was damaged and I was promised it would be fixed quickly and it would not be a hassle for me. That was a lie I bought a 2019 camry with them, the car was damaged and I was promised it would be fixed quickly and it would not be a hassle for me. That was a lie, its been several weeks and I have not heard from the dealer, my communications are ignored. I only want what was promised to me at the time of the sale, nothing more but they do not seem to be honest in their sales. More
Best and most reliable We have bought six cars from Smart and had each one serviced here regularly. Honest and willing to help without pressure. They go the extra mile to We have bought six cars from Smart and had each one serviced here regularly. Honest and willing to help without pressure. They go the extra mile to accommodate schedule and options. Good price, great trade in value when we trade in. When we had a problem in the middle of the day, they towed us in and took care of us without an appointment right away. More
Had a horrible experience. Traded in my vehicle and wanted to get my trade in back the very next day and they said they couldn’t. Two dealerships told me they could’ve easily given it back the day afte wanted to get my trade in back the very next day and they said they couldn’t. Two dealerships told me they could’ve easily given it back the day after. Will never come back here More
Friendly, no pressure, professional We worked with Mike Finkel. We felt comfortable with him immediately. He was both knowledgeable and helpful. Mike recognized our name as he has sol We worked with Mike Finkel. We felt comfortable with him immediately. He was both knowledgeable and helpful. Mike recognized our name as he has sold vehicles to our Son and Daughter in law, too. More
They sought out the vehicle I was interested in purchasing. Made an awesome offer. Purchase was smooth with no pressure. Introduction to the vehicle was helpful. Would return for future purchas purchasing. Made an awesome offer. Purchase was smooth with no pressure. Introduction to the vehicle was helpful. Would return for future purchases. More
Used Car Purchase Good buying and financing experience. No high pressure to buy immediately or purchase extras when financing. Sales rep was knowledgeable and helpful Good buying and financing experience. No high pressure to buy immediately or purchase extras when financing. Sales rep was knowledgeable and helpful. Would definitely work with Austin again. More
I highly recommend Smart Motors and Al Franklin. All around professional service without the hard sell. They do it right, even down to the complimentary cookies and coffee. Just leased my 2nd toyota f around professional service without the hard sell. They do it right, even down to the complimentary cookies and coffee. Just leased my 2nd toyota from Al and Smart. Seamless process. You'll feel good driving off the lot. More
Oh my goodness! If you believe in the power of the review do not I repeat do not buy your next car from these! You will so regret it I could write a book on what happened to us. It would blow your mind. So do not I repeat do not buy your next car from these! You will so regret it I could write a book on what happened to us. It would blow your mind. So all that I am telling anyone that wants to listen – do not buy your next vehicle here you will be so sorry. Use East town Toyota or go to Milwaukee to buy your new Toyota I’m telling you folks these people are unbelievable! More
New Toyota Sienna Dealer was fair with negotiating and was always there to ensure we were the focus of their service. They dealt with us not as customers but as people Dealer was fair with negotiating and was always there to ensure we were the focus of their service. They dealt with us not as customers but as people which really meant a lot. They made sure we understood everything and that there was no detail left that we didn't cover properly. Love the van and love the dealership. This is my second car purchased from them and I have recommended them to all my family and friends. More