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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

January 22, 2020

Purchased a used Chevy Truck. I purchased a used Chevy Truck. The sales person, Austin Frye, was very helpful in dealing with a number of issues that needed to be resolved before More

by sharpless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Frye
January 18, 2020

They are not honest I bought a 2019 camry with them, the car was damaged and I was promised it would be fixed quickly and it would not be a hassle for me. That was a lie More

by Mark H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Esterrich
January 17, 2020

Best and most reliable We have bought six cars from Smart and had each one serviced here regularly. Honest and willing to help without pressure. They go the extra mile to More

by datktt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Marks
January 02, 2020

Had a horrible experience. Traded in my vehicle and wanted to get my trade in back the very next day and they said they couldn’t. Two dealerships told me they could’ve easily given it back the day afte More

by Kevin Pen
Recommend Dealer
No
Employees Worked With
Brian E
December 28, 2019

Friendly, no pressure, professional We worked with Mike Finkel. We felt comfortable with him immediately. He was both knowledgeable and helpful. Mike recognized our name as he has sol More

by ttgorman5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Finkel
December 23, 2019

They sought out the vehicle I was interested in purchasing. Made an awesome offer. Purchase was smooth with no pressure. Introduction to the vehicle was helpful. Would return for future purchas More

by naomi
Recommend Dealer
Yes
Employees Worked With
Mike Finkel
December 21, 2019

Used Car Purchase Good buying and financing experience. No high pressure to buy immediately or purchase extras when financing. Sales rep was knowledgeable and helpful More

by wdhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Frey
December 18, 2019

I highly recommend Smart Motors and Al Franklin. All around professional service without the hard sell. They do it right, even down to the complimentary cookies and coffee. Just leased my 2nd toyota f More

by MCGibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The new man in finance , Al Franklin, John Morrison
December 09, 2019

Oh my goodness! If you believe in the power of the review do not I repeat do not buy your next car from these! You will so regret it I could write a book on what happened to us. It would blow your mind. So More

by Dont buy at smart
Recommend Dealer
No
Employees Worked With
JR smart
December 07, 2019

New Toyota Sienna Dealer was fair with negotiating and was always there to ensure we were the focus of their service. They dealt with us not as customers but as people More

by awshanaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Potter
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