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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

January 11, 2021

Our family has purchased 7 vehicles from Smart Motors since 2012. Our salesman is knowledgeable, friendly, reliable, and super accommodating. Very satisfied, we will return. More

by JDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morrison, Vehicle Setup, Al Franklin, Dana Raker
Jan 12, 2021 -

Smart Motors Toyota responded

Thank you so much JDP ~ we truly appreciate your continued support over the years. We certainly would not be where we are today with you and your family. Congratulations on your new Toyota and we look forward to seeing you again soon. Until then, drive safe!

December 15, 2020

We went to Smart Toyota on Sat. morning and meet with Rodney Porter, he had the prefect car for us. so we got the right price and picked the car up on Monday. It was smooth process, and a smooth ride. t More

by dwendricks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Potter
Dec 16, 2020 -

Smart Motors Toyota responded

Congratulations on your new Toyota! So glad Rodney and the team was able to find your perfect car and make the entire process easy and smooth. Enjoy your new ride, and we really appreciate your support and feedback. Cheers!

December 15, 2020

We just bought our third car from Smart Motors Used cars. Great experience with Austin Frye. He was knowledgeable, friendly and followed up, making sure I was pleased with the purchase. More

by robin pettersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Freye
Dec 16, 2020 -

Smart Motors Toyota responded

Outstanding, Robin! Wow ~ your 3rd vehicle now from Austin Frye and our Used car team ~ we really appreciate your continued support and trust. It's a hat-trick! Enjoy them all! Cheers :)

December 12, 2020

A great buying experience! Thank you Phil!! Our third purchase from Smart Toyota in about a year. They made the experience easy and seamless.Thank you More

by douglas.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Awes, Dana Raker
Dec 14, 2020 -

Smart Motors Toyota responded

You are most welcome Douglas, and thank you for your continued support. We really do appreciate it and congratulations on your THIRD new vehicle this year ~ exciting!

December 07, 2020

We are extremely pleased with our purchase of new Toyota 4 Runner Limited. Todd was very helpful in making this deal happen seamlessly. He was even able to add accessories we desired, running boards and roo More

by deanna r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wersland
Dec 08, 2020 -

Smart Motors Toyota responded

Congratulations Deanna ~ wow, a new 4Runner Limited ~ what a sweet SUV. You are going to love it, and we certainly appreciate the opportunity to make this happen for you, and the 5-star review. Take care ... drive safe, and enjoy!!

November 30, 2020

The sales manager, his sales staff and the dealer prep and finance team are excellent at Smart Motors. They are a no nonsense bunch, and all did their tasks quickly and effectively (no waiting around), s More

by ekowieski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Phillips
Nov 30, 2020 -

Smart Motors Toyota responded

Outstanding! That's exactly how the process is designed to work, and we really appreciate your support, feedback and 5-star review!

November 30, 2020

i was pleasantly surprised at how easy it was to buy my RAV4. I love it. Tim Nugent was very helpful showing me all the bells and whistles on the car. The finance person (I forgot his name) was very effici More

by ccates9453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nugent, 5 stars
Nov 30, 2020 -

Smart Motors Toyota responded

Wonderful! So glad you're loving your new RAV4, and we certainly appreciate the 5-star review and feedback. Cheers!

November 16, 2020

Excellent customer service. Took time to go over every feature in the car. Finance was ready for us after that and we were on our way. More

by bjgiebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in finance, Phil Awes, Scott Nelson
Nov 17, 2020 -

Smart Motors Toyota responded

Outstanding and congratulations on your new vehicle! Customer service is our specialty and we are so happy we were able to help you find your perfect. Thank you!

November 15, 2020

This review is long overdue but my wife and I want Beth Brooks and Smart Toyota to get the recognition they deserve. We live out of state and were just passing through Madison when we thought we should sto More

by BWJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Brooks
Nov 16, 2020 -

Smart Motors Toyota responded

Outstanding! We really appreciate the feedback, and we greatly appreciate you choosing to buy not one, but two RAV4s from us (and Beth). Hope your trip home (out of state) was enjoyable in your twining RAV4 hybrids! Cheers!

November 12, 2020

I had a wonderful experience at Smart Toyota due to Austin Freye! I live out of state and since the beginning he was extremely accommodating, knowledgeable and offered excellent advise in buying my n More

by miamusete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Freye
Nov 13, 2020 -

Smart Motors Toyota responded

Outstanding, Maimusette! We really appreciate the feedback and you making the trip in from out-of-state to purchase your vehicle from us. Enjoy your new vehicle, and thank you for the 5-star review. Cheers!

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