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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

March 08, 2021

They were very helpful and not pushing us to buy the car, and add stuff for our car. I will tell all my friends to shop hear. More

by kwallestad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Karinopoulus
Mar 09, 2021 -

Smart Motors Toyota responded

Congratulations on your vehicle and thank you so much for the feedback on your experience with our team, specifically Chris K. We really appreciate your support ~ Thank you!

March 05, 2021

As returning customers since 2007 Clint and Al took very good care of us. They respected our time especially during these times of the pandemic. Clint has worked up some preliminary numbers even before w More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Franklin, Clint Phillips, Dana Raker
Mar 08, 2021 -

Smart Motors Toyota responded

Hello Bob! First, thank you for your continued support since 2007. We certainly appreciate it, and congratulations on your new vehicle. Very exciting times! Glad to hear Al and Clint were able to make this process smooth and were able to work with your timeline and ultimately find the perfect vehicle for you! Congrats!

March 01, 2021

Austin was great to work with- very professional knowledgeable and honest. Thanks for the great experience Austin. Job well done and I love the new Rav4. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Freye
Mar 01, 2021 -

Smart Motors Toyota responded

Congratulations on your new RAV4, Matt. You're going to love it and thank you for the feedback on your experience with Austin. Take care. Drive safe!

March 01, 2021

Austin was very pleasant to work with. He is very knowledgeable and willing to go beyond to try and find the truck to suit our needs. I will definitely contact him again next time we are ready to b More

by herb
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Austin Freye
Mar 03, 2021 -

Smart Motors Toyota responded

Congratulations on your new truck, Herb, and thank you for the feedback on your experience working with Austin Frye. So glad Austin was able to help you find the perfect truck to meeting your needs and lifestyle. Enjoy it!

February 19, 2021

Ray Harp was a very helpful salesman. His name should be added to the Sales list. I can't rate other people because I didn't meet them. More

by xxxxxxxx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Harp, Lee Rzentkowski
Feb 19, 2021 -

Smart Motors Toyota responded

Thank you so much for the 5-star review and feedback on your experience working Ray Harp at our Used Car facility. Ray, has now been added to our staff list as well, so thank you for bringing this to our attention. Enjoy your new vehicle!

February 15, 2021

Start to finish, this was the best car buying experience I’ve ever had. Everything was transparent, honest, streamlined and I feel like I got more then a fair deal. More

by Happy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urso, Cody Sondalle, Ryan Kutty, Justin Jackson
Feb 16, 2021 -

Smart Motors Toyota responded

Outstanding, Trissia. So glad Cody and the rest of the team was able to make your car buying experience the best you've ever had ~ love it! Enjoy your new Toyota and thank you for the 5-star review!

February 11, 2021

Shaheid Walker was our salesman. He approached us by asking where our budget is at. He does not pressure us. He also willing to negotiate to get to our price range. Has knowledge of the vehicles. He wa More

by dnthoj25
Recommend Dealer
Yes
Employees Worked With
Shaheid Walker
Feb 15, 2021 -

Smart Motors Toyota responded

Outstanding! So glad to hear you enjoyed working with Shaheid and the rest of the team. Finding your perfect vehicle is our top priority, but just as important is making sure we give you the information and time necessary to make an informed decision. Yes, having been in business for over 100 years, we do our very best to make sure we build relationships with all of guests that last a lifetime. Enjoy your new Toyota, and welcome to the Smart Toyota family!

February 01, 2021

Great experience buying my new Venza at Smart Toyota! They helped me identify which car suited my needs, and provided plenty of choices in trim and colors. I test drove 3 of them but they brought about 5 More

by Jeansalzwedel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Williams, Jr; Ryan Kutty; Andy Goepfert, Gary Frederick
Feb 02, 2021 -

Smart Motors Toyota responded

Outstanding Jean, and congratulations on your new Toyota Venza! Finding the perfect vehicle for your lifestyle is a process, and often times it's a process of elimination and includes multiple test drives. So glad Sammy and the team were able to help you narrow your search and ultimately land on on the Toyota Venza. Enjoy it, Jean! And we certainly appreciate the 5-star review. Cheers!

January 25, 2021

Excellent customer service! I found the car I wanted ❤️ Contacted sales and they made this experience painless and efficient! I would highly recommend purchasing y our next vehicle from SMART Toyota! Sale More

by Jacki M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Christoph , Lee Rzentkowski
Jan 26, 2021 -

Smart Motors Toyota responded

Congratulations Jacki on your new vehicle! So glad we were able to help you find the car you wanted, and Seth and the rest of the team made the process easy and painless for you. Enjoy your new vehicle, and thank you so much for the feedback and 5-star review. Much appreciated!

January 18, 2021

I was very pleased with Phil Wojtowicz as a salesman. He went above and beyond the necessary steps to explain the features I was not familiar with (this is my 1st Toyota, and a Prius). He also explained th More

by amf
Recommend Dealer
Yes
Employees Worked With
Phil Wojtowicz
Jan 19, 2021 -

Smart Motors Toyota responded

Congratulations on your new Prius and welcome to the Toyota and Smart Toyota family. It's always fun to welcome new guests to the Smart Family and we really appreciate the opportunity as well as feedback and 5-star rating. Enjoy your new Prius!

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