Smart Luxury Motors of Davenport

Great customer service My wife went to the dealer's website and found the vehicle we were looking for and sent me the link to look it over. While reviewing the vehicle the o My wife went to the dealer's website and found the vehicle we were looking for and sent me the link to look it over. While reviewing the vehicle the option for chat came up and I was paired with Zina, our salesperson. We used the chat at first and then asked for her to call as so many questions is easier by voice. I described what our family needed and explained our concern about seating for our younger kids and ease of getting them in and out. She took photos and sent them to me so I could get a better visual of the layout. I made an appointment for after my wife was off work. Due to a break in her schedule my wife was able to go earlier and Zina had it ready for us to see when we got there. In my opinion she went all out to make our purchase easy and enjoyable. I would highly recommend both Zina and the dealership. They always say loyalty is earned not given. After this experience I hope to do business here for a long time. More

Wonderful experience Lucky was a great salesman to work with. The finance people were friendly and helpful, and I got a good deal on my new car! Lucky was a great salesman to work with. The finance people were friendly and helpful, and I got a good deal on my new car! More

First Audi purchase. This was our first Audi purchase. We purchased a used 2011 A4 Quatro. Staff was excellent, process was painless and quick. The facility was very pleas This was our first Audi purchase. We purchased a used 2011 A4 Quatro. Staff was excellent, process was painless and quick. The facility was very pleasing and inviting. Over all the best car buying experience to date! More

Unethical Sales Team STAY AWAY -- I'm a 3 time VW owner and was ready for my 4th. I found the car with the specs I was looking for at this dealership, so I contract them t STAY AWAY -- I'm a 3 time VW owner and was ready for my 4th. I found the car with the specs I was looking for at this dealership, so I contract them through Autotrader. I was contacted by Heidi from Web sales and we started the discussion where I explained clearly that I was in a lease for a 2015 GTI and looking to get into a 2016 purchase. After a few emails she was happy to give me a negotiated price, and the tax, tittle totals since I was told her that I was only willing to drive 3 hours one way if we figure out the financials first. So I drove out this morning at 12pm after taking off from work, and arrived at the dealership at 3pm. When I got there, Heidi was absent and I was handed off to the sales manager. This is where things went downhill. The sales manager named Howard, constantly tried highly unethical sales tactics such as changing the MSRP after the price discount had been negotiated. I repeatedly mentioned that I will not trade cars if theres a penalty (if I own anything on the old car). After an hour of sitting around we finally agreed on the selling price and shook hands. Now we’re swapping license plates, transferring things from my old car and they’re running my credit. Now its 6pm and I’m in the Finance office and done signing half the papers when I notice the monthly payments were 1$100 more than I had expected specially since we agreed on a deal I wanted! Guess WHAT? Howard managed to add in an additional $5500 penalty for the early lease termination on the last car!!!The finance guy points fingers at the sales, and sales pretends to be all confused like I was supposed to know what was going on. Well, things ended just right there. It was past 6pm so they jus t wanted to go home, while I had to drive home 3 hours back to Chicago. So I drove 6 hours today, missed a day from work, spent money on gas for nothing. I’ve worked hard to have excellent credit and now I have an inquiry (which hurts my score) because of the incompetence and unethical team at Lujacks. More

Positive Experience I had a very pleasant experience buying my used Lexus through Lujacks, and my salesperson, Josh Henry, went above and beyond to help me pin down the v I had a very pleasant experience buying my used Lexus through Lujacks, and my salesperson, Josh Henry, went above and beyond to help me pin down the vehicle I wanted that most fit my needs. He was more than willing to take me around to all the cars I was interested in, even though it was absolutely freezing out and was late in the day. I really appreciated his enthusiasm and the fact that he never made me feel rushed. More

Trustworthy!! Lujack's was able to put my daughter in a great used car for a good price with only an average credit score. They were helpful in finding a perfect fi Lujack's was able to put my daughter in a great used car for a good price with only an average credit score. They were helpful in finding a perfect fit for her and gave great advice regarding the extended warranty and gap coverage. I'm glad to have her in a dependable vehicle and could not have done it without them! As a woman, I've never trusted car salesmen. They have definitely earned my trust and I won't be shopping anywhere else. More

Amazing This was my first time at a different dealership then the one I usually go to but I'm so happy I made the decision to go here!! It was such a friendly This was my first time at a different dealership then the one I usually go to but I'm so happy I made the decision to go here!! It was such a friendly environment!! Salesman was great and extremely friendly!!! I will be going back here if I ever buy a new car ! More

Rick Hawk: Great Salesperson Rick Hawk went above and beyond to help me find the car I liked! Both my daughter and I had purchased cars from him in the last month! He found us b Rick Hawk went above and beyond to help me find the car I liked! Both my daughter and I had purchased cars from him in the last month! He found us both something in our price range, He actually listened to us instead of trying to sell us something! More

Awesome staff I just want to thank The staff at Honda Lujacks, especially Lucky Fazliu. He went above and beyond to help me with the purchase of my new Honda CR-V. I just want to thank The staff at Honda Lujacks, especially Lucky Fazliu. He went above and beyond to help me with the purchase of my new Honda CR-V. I would also like to thank Lou Stella making the the financing easy and Matt Rizzo the sales manager. Lucky and the staff made buying a vehicle very simple. If you are looking to buy a vehicle I strongly suggest you shop at Honda Lujacks and ask for Lucky. You can't go wrong these guys. Thank you, Sean Mizlo More

George Satuito; good sales person It has been a busy week. It started off in a excellent way. I made the decision to go and buy a new/newer car. I left work Tuesday the 25th. I went to It has been a busy week. It started off in a excellent way. I made the decision to go and buy a new/newer car. I left work Tuesday the 25th. I went to Lujack's in Davenport. I had purchased a car there, many years ago. I walked around for awhile and saw a few not in my budget. Came across 3 that fit the bill, between 2013 and 2014 and a $$ I could afford. Out of the building came George and he very quickly gave me the skinny on the cars I pointed out. He seemed very keen on the Fiesta. He gave it a good review and encouraged me to take a test drive. I did and he was correct. George added to the review with more on what comes with the purchase. I did in fact purchase the 2014 Fiesta. I got to the dealership around 5:40. By the time I drove off the lot in my newer car!!, it was past 8:00. Both George and Dave the business manager stayed way past closing. It was a painless experience which I did not think was possible. I am very happy with my car and received lots of positive Facebook messages on my purchase. Thanks George. Ya done good! More