Smart Kia of Davenport
Davenport , IA
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Showing 253 reviews
simple-smooth-stress-free I contacted the dealership through their website. Within 20 min. Darnell Whitley contacted me and we set up an appt for me to come in. Even though the I contacted the dealership through their website. Within 20 min. Darnell Whitley contacted me and we set up an appt for me to come in. Even though the transmission in our trade was going out, they took it for a trade and we got into another vehicle that day. It was simple paper work, the process went smoothly, and more importantly it was stress-free!! I left feeling confident in our buying experience, and also relieved that it was a no hassle buy, or gimmicks and such. Darnell was very knowledgeable, and helpful with all of my questions I had. I will Definitely return to Darnell to do any further business with the dealership, and highly recommend him to all our family, friends, or anyone else in the community. Also kudos to Theresa Lemen in finance....such a sweet lady, and was great to work with. More
buying a newer vehicle Michael Whitfield is an awesome salesperson. He worked hard to try and get me in a comfortable yet affordable vehicle, he never gave up on trying to Michael Whitfield is an awesome salesperson. He worked hard to try and get me in a comfortable yet affordable vehicle, he never gave up on trying to make it happen when I didn't think it would happen. Congrats Michael on making me a happy customer. More
Excellent Sales Person Rick Hawk was a great person to deal with, he new what i wanted and willing to wait but did a great job finding what to sell me and found me a Honda Rick Hawk was a great person to deal with, he new what i wanted and willing to wait but did a great job finding what to sell me and found me a Honda Pilot that just came in and made sure it fit in my budget.He was great. Now the managers and finacial team were very helpful to make it all work . I am very happy . Thank you Michael Pierce More
Nice Experience I enjoyed buying my car here. Jen was a great representitive. She did everything she could to make me comfortable. Very honest. I would recommend this I enjoyed buying my car here. Jen was a great representitive. She did everything she could to make me comfortable. Very honest. I would recommend this place so far...to anyone. Sean P More
Great Customer Service! Mike went above & beyond to find the perfect vehicle fit for me. Very impressive & funny guy. I was really impressed. I thought he would of gave up on Mike went above & beyond to find the perfect vehicle fit for me. Very impressive & funny guy. I was really impressed. I thought he would of gave up on me after 4 test drives. More
very helpful We wanted to trade in our vehicle to get a newer and better vehicle and we did just that. Richard was very helpful and provided a variety of cars to l We wanted to trade in our vehicle to get a newer and better vehicle and we did just that. Richard was very helpful and provided a variety of cars to look at. This is the first time I have gone to a dealership to buy a car and I was very pleased with the outcome. I got a car that I love. I would tell all my friends to go to Rick to buy a car. More
Very Courteous and Helpful I called on a Saturday afternoon and said I would be in Monday morning to take a look at a car I had seen online. He asked me what time I would be the I called on a Saturday afternoon and said I would be in Monday morning to take a look at a car I had seen online. He asked me what time I would be there Monday morning and Rick had the car by the front door ..ready for a test drive as soon as I got there. THAT is SERVICE!! More
very kind people Process was longer then I exspected but im satisfied. The sales rep. Was very kind and helpful. I am glad i picked a place to help me work on my credi Process was longer then I exspected but im satisfied. The sales rep. Was very kind and helpful. I am glad i picked a place to help me work on my credit and get a great car. More
Good customer service Man what can I say. Some people have bad first time experience with buying a car. I didn't feel that at all. I didn't feel rushed. Mike did not make m Man what can I say. Some people have bad first time experience with buying a car. I didn't feel that at all. I didn't feel rushed. Mike did not make me fall into the impulse buyer Column. Kept it all the way 100 percent real with me on what good choices were long term and not short term and what the bad choices were. Because of him and also the great prices and warranty agreements, I will be buying from this dealership for as long as I live in davenport. Thanks mike for awesome first time experience. More
Great customer service, Rick was awesome. Very professional, he looked into every option to get me in the car I wanted. He went above and beyond. Countless phone calls. Grea Rick was awesome. Very professional, he looked into every option to get me in the car I wanted. He went above and beyond. Countless phone calls. Great follow up. I would highly recommend Rick Hawk to any of my friend or family. The exact same goes for Dan the finance manager. Both were great. More