Smart Honda of Des Moines

The trade in process was easier than I thought. I went in to trade-in my Sienna for the new Odyssey. The whole process was quite simple, not much wheeling and dealing needed. Ted Lane was friendly, I went in to trade-in my Sienna for the new Odyssey. The whole process was quite simple, not much wheeling and dealing needed. Ted Lane was friendly, easy to talk with and not intimidating.. The search for the van I wanted was quick. Ted took time to go over what I needed to know about the new van. i had a great experience. More

My wife and I went to Smart Honda, for the purpose of buying a truck. Our salesman Matt, was great, he answered all of our questions, was super friendly and helped us to find what we were wanting. All of buying a truck. Our salesman Matt, was great, he answered all of our questions, was super friendly and helped us to find what we were wanting. All of the staff we worked with were great. They were super friendly, kept us updated throughout the entire process. More

Missy is a great service adviser, she take care of business, she went extra miles to get the issues fixed. I am very happy with the quality works she is done for me. business, she went extra miles to get the issues fixed. I am very happy with the quality works she is done for me. More

I believe that Smart Honda is a dealership built on excellence! Missy in the Service Department is so personable and attentive. She makes every effort to help me understand what needs to be done to m excellence! Missy in the Service Department is so personable and attentive. She makes every effort to help me understand what needs to be done to my vehicle, and the work is done right and in a timely manner. More

Once again I got great service from Smart Honda in taking care of my CRV. Mike Morales does a great job working with owners like me. care of my CRV. Mike Morales does a great job working with owners like me. More

Superb Service Great customer service from Mike Morales! Over the weekend my tire symbol flashed on. We checked the air pressure on all the tires and found the lef Great customer service from Mike Morales! Over the weekend my tire symbol flashed on. We checked the air pressure on all the tires and found the left rear to be 12 lbs under normal. My husband filled the tire at night and discovered the tire was down 11 lbs the next morning. So instead of running errands, I called Smart Honda service. Mike said to bring it in although it was booked in the service dept. and they wouldn’t get to it until late in the day. Mike got me a loaner car. By late afternoon Mike called to say my car was ready and fixed and since I bought the tires there, my only fee was labor! What a relief ! The service at Smart Honda has always been excellent! And my CRV has been trouble fee and a joy to ride in. That’s where I’m buying my next car from the best dealer in the area! More

Mike Morales was wonderful! He worked with the extended warranty company to make sure they had what they needed to cover my repair. He stayed in communication with me so I knew the progress. He made it a g warranty company to make sure they had what they needed to cover my repair. He stayed in communication with me so I knew the progress. He made it a great experience! More

I've received great service on my leased Honda. Mike Morales is a great service manager; very responsive and helpful. Have really enjoyed my Honda CRV and would continue with the Honda products. Morales is a great service manager; very responsive and helpful. Have really enjoyed my Honda CRV and would continue with the Honda products. More

Very impressed with the service department and dealership. Josh was good to work with. No waiting for check in and check out process. No complaints dealership. Josh was good to work with. No waiting for check in and check out process. No complaints More

Always receive great service from Smart Honda. Missy is who I work with every time I take my CRV in. I appreciate her honesty in what is needed and when it needs to be done. As a woman myself, I appreciat who I work with every time I take my CRV in. I appreciate her honesty in what is needed and when it needs to be done. As a woman myself, I appreciate the honesty and not feel taken advantage of because I'm a woman and don't know much about cars. That hasn't always been the case when dealing with other dealerships in the past. My past visit required use of their shuttle service which I really appreciated since I had no one available to pick me up or take me to get my car when it was ready, especially since I live in a small community outside of Des Moines. More