Smart Honda of Des Moines
Des Moines, IA
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I have been a loyal customer of Smart Honda (and Holmes Honda) for 13 years. I took my 2018 Honda Accord in for an oil change, tire rotation, - and a windshield replacement. My service advisor is David Sy Honda) for 13 years. I took my 2018 Honda Accord in for an oil change, tire rotation, - and a windshield replacement. My service advisor is David Sysombath. I live in southeast Iowa ( 1.5 hours from Smart Honda), so I timed my service to coincide with a trip to Ames. Dropped it off on Wednesday night, to pick it up Thursday afternoon. David arranged for a free loaner vehicle in the interim. When I went to pick up my car on Thursday, we found out the windshield had NOT been replaced. David (and Smart Honda) owned their actions. I kept the loaner vehicle and drove home. They replaced the windshield Friday and delivered the car to my workplace in southeast Iowa on Friday afternoon. They even put some gas in my car. Thank you Smart Honda for backing your product. You have my loyalty. More
We always work with Missy for service. She is great! We have several Honda vehicles and have always been pleased with the service at Smart Honda. have several Honda vehicles and have always been pleased with the service at Smart Honda. More
Huge thanks to Clay and everyone at Smart Honda for being so helpful, giving us a great deal and all you did to make this a wonderful experience! We’ll be back!! so helpful, giving us a great deal and all you did to make this a wonderful experience! We’ll be back!! More
I always work with Service Advisor Missy Halferty. She is very knowledgeable and genuinely concerned about my car. No matter if it is for an oil/filter change or something that cost much more money, miss is very knowledgeable and genuinely concerned about my car. No matter if it is for an oil/filter change or something that cost much more money, missy always keeps me informed of the prices and the amount of time it will take. She always gets back to me and keeps my updated if it needs to stay overnight. I highly recommend Missy as a Service Advisor. More
We purchased our CRV new from Smart Honda and have been very happy with the vehicle and all service we have received, It now has almost 60,000 miles on it and we still love it, We take our vehicle in for very happy with the vehicle and all service we have received, It now has almost 60,000 miles on it and we still love it, We take our vehicle in for every service and they have always taken excellent care of us, The prices are reasonable and the service excellent, We have no reason to go anywhere else More
My son's car was overdue for an oil and filter change. Smart Honda not only fit the vehicle in for service but also noticed that a rear differential fluid change needed to be changed. They did it all in Smart Honda not only fit the vehicle in for service but also noticed that a rear differential fluid change needed to be changed. They did it all in one day! More
Smart Honda DSM has taken fantastic care of our family. They're an integral piece to keeping us safe (and happy!) on the road. Clay in sales and Missy in service are top notch!!! They're an integral piece to keeping us safe (and happy!) on the road. Clay in sales and Missy in service are top notch!!! More
Great experience I had my Honda CRV in for a warranty repair. Josh Smith kept me informed of progress every step of the way. It went in on Tuesday and was ready for I had my Honda CRV in for a warranty repair. Josh Smith kept me informed of progress every step of the way. It went in on Tuesday and was ready for pick up Thursday evening although I didn't pick it up until Friday morning. Josh explained what was done and gave me an opportunity to ask questions. More
Fantastic dealership to work with. They made things so easy for me. I look forward to working with them in the future. Thanks again for your help. easy for me. I look forward to working with them in the future. Thanks again for your help. More
I always purchase all my vehicles from Smart Honda. They have great service advisors and are always done in a timely manner. I appreciate that they bring my vehicle around while I’m checking out. have great service advisors and are always done in a timely manner. I appreciate that they bring my vehicle around while I’m checking out. More