Smart Honda of Des Moines

Went in for an oil change yesterday, and service was great! Was told it would take an hour to an hour and a half. Was out of there in a bit less than a hour. Washed my car too!! great! Was told it would take an hour to an hour and a half. Was out of there in a bit less than a hour. Washed my car too!! More

I love Smart Honda! I've owned many Hondas and have purchased them all at Smart. The service department is excellent and a pleasure to work with. purchased them all at Smart. The service department is excellent and a pleasure to work with. More

Dropped car off for detailing, car was done earlier than promised time and job was very well done, felt like I drove off in a new vehicle. promised time and job was very well done, felt like I drove off in a new vehicle. More

Brought my Honda in for a battery check and decided to bring car in for quarterly maintenance and battery replacement. The individual I worked with was very helpful. I used your shuttle service to retur bring car in for quarterly maintenance and battery replacement. The individual I worked with was very helpful. I used your shuttle service to return home and then was picked up to return and get my car. Very smooth operation and every staff person I had contact with was courteous and helpful. And the car liked it’s experience too. More

We had great service on our car. They gave a loaner car to use until our car was done. This is an excellent dealership and management is excellent. I would highly recommend Smart Honda. to use until our car was done. This is an excellent dealership and management is excellent. I would highly recommend Smart Honda. More

I dropped my car off for several services. I returned the following day and waited over 1 hour.... they LOST MY KEY! After over 1 hour, I had new keys programmed. I have NEVER seen this unprofessional condu following day and waited over 1 hour.... they LOST MY KEY! After over 1 hour, I had new keys programmed. I have NEVER seen this unprofessional conduct at a Honda dealership. First and last visit to Smart Honda. More

I purchased a 2020 Honda CR-V August 28, 2020. I had a great experience at Smart Honda. Lou was the salesperson I worked with. Top notch place to purchase a car. I would highly recommend Smart Honda to my great experience at Smart Honda. Lou was the salesperson I worked with. Top notch place to purchase a car. I would highly recommend Smart Honda to my family and friends. More

I have been a customer with Honda for the last 3 years and they have always provided excellent customer service. My car had some unexpected repairs last week. Missy, my advisor, who is amazing and ALWAY and they have always provided excellent customer service. My car had some unexpected repairs last week. Missy, my advisor, who is amazing and ALWAYS provides excellent customer service, did everything she could do to get my car repaired at an affordable rate. She also did a great job explaining to me why my car needed the repairs that were suggested, which made me feel more at ease with my decision to proceed with the repairs. Smart Honda will continue to have my business thanks to the hard work of my advisor. More

We purchased a 2020 Honda Ridgeline from Smart Honda. Clay went out of his way to make sure we were comfortable with social distancing. He always wore a mask, and we appreciated his concern for our healt Clay went out of his way to make sure we were comfortable with social distancing. He always wore a mask, and we appreciated his concern for our health. More

I have been a loyal customer of Smart Honda (and Holmes Honda) for 13 years. I took my 2018 Honda Accord in for an oil change, tire rotation, - and a windshield replacement. My service advisor is David Sy Honda) for 13 years. I took my 2018 Honda Accord in for an oil change, tire rotation, - and a windshield replacement. My service advisor is David Sysombath. I live in southeast Iowa ( 1.5 hours from Smart Honda), so I timed my service to coincide with a trip to Ames. Dropped it off on Wednesday night, to pick it up Thursday afternoon. David arranged for a free loaner vehicle in the interim. When I went to pick up my car on Thursday, we found out the windshield had NOT been replaced. David (and Smart Honda) owned their actions. I kept the loaner vehicle and drove home. They replaced the windshield Friday and delivered the car to my workplace in southeast Iowa on Friday afternoon. They even put some gas in my car. Thank you Smart Honda for backing your product. You have my loyalty. More