Smart Honda of Des Moines
Des Moines, IA
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Extremely knowledgable sales consultant ! We investigated the purchase of competing vehicles and when we went to Snart Honda, Tim was outstanding compared to any other sales representative we We investigated the purchase of competing vehicles and when we went to Snart Honda, Tim was outstanding compared to any other sales representative we encountered at other dealerships. He was knowledgable of all details of the Honda product line, he "read" us well, knowing how to gauge the level and frequency of communication, and he was extremely patient with us and our questions on the vehicle specifications setup and overview of the technical options. Great experience with Tim, others should ask for him specifically! More
Slightly dissatisfied I was disappointed that the certification on the auto didn't include 4 new tires, only 2! I discussed the expectation of 4 but was not able to get the I was disappointed that the certification on the auto didn't include 4 new tires, only 2! I discussed the expectation of 4 but was not able to get the salesman to provide! More
Always good We’ve been coming to this dealership for the past 20 years and will probably keep going for another 20. Matt is always great to work with in gettin We’ve been coming to this dealership for the past 20 years and will probably keep going for another 20. Matt is always great to work with in getting a new car. He is knowledgeable, friendly, prompt and very genuine. More
Have always enjoyed excellent service on our two Hondas. Our service rep Dave Bowser is a pro and has always given us outstanding customer service for our two Honda vehicles. Would recommend Smart to everyon Our service rep Dave Bowser is a pro and has always given us outstanding customer service for our two Honda vehicles. Would recommend Smart to everyone. More
Honda recall. Customer Service Very kind shuttle service, took less than the estimate time. Very satisfied with customer service and got the recall done. If I needed work done, I wo Very kind shuttle service, took less than the estimate time. Very satisfied with customer service and got the recall done. If I needed work done, I would try them out. More
2019 Pilot This is the 5th vehicle we have purchased from Smart Honda and will continue to go back. Thanks for treating us well, we are enjoying our new Pilot. This is the 5th vehicle we have purchased from Smart Honda and will continue to go back. Thanks for treating us well, we are enjoying our new Pilot. More
Honda -CRV Our Sales person was for knowledgeable and friendly. Luis Castillo very friendly. I would recommend this dealership. He went over everything on the v Our Sales person was for knowledgeable and friendly. Luis Castillo very friendly. I would recommend this dealership. He went over everything on the vehicle. I went in there to trade a a vehicle and he suggested on leasing, in which saving me money. More
Great service! Friendly people! Got an oil change. They was very quick, and did a great job! Staff was very helpful! I had a problem with my wipers and they took care of that for fre Got an oil change. They was very quick, and did a great job! Staff was very helpful! I had a problem with my wipers and they took care of that for free! I felt like a priority from the minute I walked in! Definitely will be going back! More
Excellent Dealership. Excellent, as soon as i drove in the service dept. I was treated very professionally, no wasted moves, every body knew what to do. Clean and spacious Excellent, as soon as i drove in the service dept. I was treated very professionally, no wasted moves, every body knew what to do. Clean and spacious waiting room. Coffee and donuts where great too. The best dealerships I have ever been to. More
Excellent Experience! Working with Nathan to purchase my new car was wonderful! I have had poor experiences in the past and this time it was a breeze - just great all arou Working with Nathan to purchase my new car was wonderful! I have had poor experiences in the past and this time it was a breeze - just great all around - ask for Nathan when you visit! More