Smart Honda of Des Moines

First Car Buying Experience This was my first time buying a car from a dealership, and as a 21 year old girl I was horrified that I would end up in a situation that I would be ta This was my first time buying a car from a dealership, and as a 21 year old girl I was horrified that I would end up in a situation that I would be taken advantage of. I had a friend recommend Smart Honda of Des Moines and I am thrilled with the experience I had! It was easy to sort through their inventory online, and once I found a car I was interested in, that also fit my budget of 10k, I called and set up a test drive. I worked with Anisa and she was very helpful throughout the entire process. She worked with my work schedule well, made herself available to me in case I had any questions, and was very quick to reply to me when I reached out to her. Brenda worked with me on all of the financing issues and made sure to explain things to me very clearly without making me feel stupid for not understanding what certain terms and conditions meant. I never felt pressured, no one ever tried to talk me into anything I wasn't comfortable with, and all of my questions and concerns were addressed to complete satisfaction. Being so young I was worried about being treated differently but everyone I interacted with treated me with the utmost respect! I would absolutely recommend checking this dealership out, especially if this is a first time experience for you! They even worked with my bank to figure out the finer details without any confusion. I am very happy with my new car, and I am very happy that the experience was so delightful. More

Great Service Very professional, very fast service, free car wash, great waiting area, free drinks and snacks, plus they go over there work order and tell you what Very professional, very fast service, free car wash, great waiting area, free drinks and snacks, plus they go over there work order and tell you what services will be needed in the future. More

Great service I've had David Sysombath as my service advisor over the last few visits to the SD and I've made it my business to ask for him due to his actually cari I've had David Sysombath as my service advisor over the last few visits to the SD and I've made it my business to ask for him due to his actually caring about servicing my car and what it needs. That is refreshing and appreciated, Thanks Smart Honda for having people like David More

Had ‘18 CR-V in for first free oil change/&1problem After recall in Jan, vehicle still showed overfill(gas in oil on dipstick).S.A. JaimeCarter researched it&informed me the Svc.Supervisor said it was c After recall in Jan, vehicle still showed overfill(gas in oil on dipstick).S.A. JaimeCarter researched it&informed me the Svc.Supervisor said it was caused by not driving vehicle around 20 miles on each use.I bought the vehicle in August so the problem was not identified when I made the purchase.Jaime was very helpful &went the extra way to research,identify the problem& help me correct it.I would recommend her highly for her customer service.gs More

Oil Change Brought our new Honda Accord in for oil change. Got the paper read while eating a donut and apple...with a cup of hot tea. In and out in less than a Brought our new Honda Accord in for oil change. Got the paper read while eating a donut and apple...with a cup of hot tea. In and out in less than an hour...with the car washed as a bonus. Plus...it was free! Can't beat that. More

Great service I needed to replace some trim on my Pilot. The service was fast and very efficient and friendly. I trust and highly recommend them for service. I needed to replace some trim on my Pilot. The service was fast and very efficient and friendly. I trust and highly recommend them for service. More

Routine car service There was no waiting to drop off my car, and was told how long it would be. The service was actually completed a little ahead a time. There was no waiting to drop off my car, and was told how long it would be. The service was actually completed a little ahead a time. More

Great service every time!! Always have a great experience when I take my car in for service! Missy gives awesome customer support. Always friendly and makes sure I have the bes Always have a great experience when I take my car in for service! Missy gives awesome customer support. Always friendly and makes sure I have the best experience I can!! Very timely service and she tells me what is an urgent maintenance need or can schedule down the road. I very much trust what she tells me and she doesn't try to talk me into unnecessary services. Easy to schedule service need and can get it timely. More

Very Good Our dealing with Smart Honda was very good. Our salesman ( Nathan Cline) who we first met at the New Car Show at the Event Center, was very knowledge Our dealing with Smart Honda was very good. Our salesman ( Nathan Cline) who we first met at the New Car Show at the Event Center, was very knowledgeable of the product and was very personable. We were unable to come to a deal on our first trip, but received a follow up call from Nathan and also from the Sales Manager (Aaron) and we were able to come to an agreement. Nathan followed up with a delivery schedule and worked well to accommodate our availability. Would not hesitate to recommend Nathan to anyone interested in a New Honda ! Thank You . More

Extremely knowledgable sales consultant ! We investigated the purchase of competing vehicles and when we went to Snart Honda, Tim was outstanding compared to any other sales representative we We investigated the purchase of competing vehicles and when we went to Snart Honda, Tim was outstanding compared to any other sales representative we encountered at other dealerships. He was knowledgable of all details of the Honda product line, he "read" us well, knowing how to gauge the level and frequency of communication, and he was extremely patient with us and our questions on the vehicle specifications setup and overview of the technical options. Great experience with Tim, others should ask for him specifically! More