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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

May 02, 2019

Quick and Easy. Very professional and helped us find what we needed. Great sales team. This was our 4th purchase with Smart Honda and we will return. Thank you More

by RFH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Rep, F&I, etc.
May 07, 2019 -

Smart Honda of Des Moines responded

It is our pleasure to help find the right vehicle for you. We are glad to hear we hit the mark at each and every visit. Thank you for your patronage. We hope to see you again!

April 30, 2019

Smart Honda Service They were very professional, honest and very fast service with a free car wash.They let me know that the transmission fluid should be replaced and my More

by Larry Hamblin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
May 02, 2019 -

Smart Honda of Des Moines responded

We are so happy to hear that you were satisfied with your service and your vehicle! It is good to hear that we were all you expected and more. Thank you, Larry

April 30, 2019

Emission System Problem on a Newer Vehicle Over the weekend I received an Emissions System Problem error on my 2017 Pilot. We dropped the car off on Sunday and made an online appointment for M More

by Ehlersal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal (Service), Josh (Service Manager), Ken (Shuttle Driver)
May 02, 2019 -

Smart Honda of Des Moines responded

Thank you so much for your wonderful review! It is because of feedback like yours that we are able to confirm that we are heading in the right direction. Thank you once again for giving us a pat on the back.

April 30, 2019

Put armor coat on new vehicle and a rear view mirror Dropped off Sat night. Was to be done by Tues night. Called and said wouldn't be done till Wed. Arrived Wed just as service center had closed. Dealer More

by CR-V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 02, 2019 -

Smart Honda of Des Moines responded

We apologize for not providing you with the best customer service. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. We hope to earn back your trust in the future. Thank you for your review

April 29, 2019

A "wow" experience !! The sincere customer interest demonstrated by Mr. Leon Wilkens and his excellent ability to explain the details of the process made the experience th More

by Civicguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Leon Wilkens
May 02, 2019 -

Smart Honda of Des Moines responded

We are extremely grateful for your review. Thank you for taking a moment to tell us more about your experience with us. Hope to see you again.

April 29, 2019

Friendly service advisor and work completed on time. Car was washed and I was fortunate enough to get my favorite donut. Thank you very much.... More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
May 02, 2019 -

Smart Honda of Des Moines responded

Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We thank you, Jim, for taking the time to leave us a review.

April 27, 2019

Always happy with this Honda dealership! Very helpful! a great place do business! Clean, neat, and helpful! Was there to get car served and purchase a new car! Thank you Mike and Lou! More

by WhytobuyHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Lou
May 02, 2019 -

Smart Honda of Des Moines responded

We are extremely grateful for your review! We recognize that at the core, a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. Thank you

April 26, 2019

Excellent service Very good service and excellent customer care.. David and the serviceman were very helpful and gave me prompt service. I enjoyed the waiting room an More

by Gnleft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sisobath
Apr 26, 2019 -

Smart Honda of Des Moines responded

We appreciate your review! We could not be more Proud David was able to provide you with a 5-Star experience. We hope to see you again.

April 22, 2019

New Car Purchase I’d like to say this was one of the most pleasurable experiences I’ve had buying a car. Aaron Logan was great to work with on the trade in and the pur More

by Mschafer444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carlson
Apr 22, 2019 -

Smart Honda of Des Moines responded

We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in everything that we do. It was a pleasure serving you as a customer.

April 20, 2019

Personal service I love going to Smart Honda for my car service because everyone is so friendly and ready to greet me when I pull in. The quick, personal service is li More

by Ham, jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
Apr 22, 2019 -

Smart Honda of Des Moines responded

Thank you Jamie! That is our goal for every customer to have a similar experience! We were so happy to read your review. Thank you for telling us how we are doing.

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