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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

May 31, 2019

Great Experience Syerra and the rest of the staff at SMART Honda were outstanding to work with....I was in for service and happened to be in the showroom area looking More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syerra Niday
Jun 03, 2019 -

Smart Honda of Des Moines responded

Wow Ken! We cannot begin to express how grateful we are for your review. Congratulations on your new vehicle purchase, we appreciate your business. Should you need additional assistance please do not hesitate to reach out.

May 29, 2019

Great sales experience! We have worked with Gary Gentry before and keep coming back to him. He is professional, and I don't feel like I'm getting the "you're buying a car" fe More

by worldtraveler50325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gentry
May 31, 2019 -

Smart Honda of Des Moines responded

We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We thank you so much for your review. It was a pleasure serving you as a customer.

May 27, 2019

We had a recall on our 2019 Honda Pilot. The service tech had our 2019 Honda Pilot checked out and back on the road in one hour. Service is excellent. We owned four Honda Pilots and are ve More

by Dean Oloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hofmeyer
May 28, 2019 -

Smart Honda of Des Moines responded

Dean, we are so happy we have provided you with excellent service from beginning to end. Thank you for your business and we hope to see you again.

May 26, 2019

just got a new car worked with John Hand and he did a very thorough job of covering all the features re my new c-rv..have owned several Hondas and have always been happ More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hand
May 28, 2019 -

Smart Honda of Des Moines responded

Bill, thanks for the great review and most of all your consistent patronage. As always it was a pleasure serving you as a customer.

May 20, 2019

Routine service on my 2015 CRV Had my transmission fluid replaced and battery checked, plus requested evaluation of warmup concerns experienced during previous winter. Service work More

by HondaTreker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative and Shuttle Driver
May 21, 2019 -

Smart Honda of Des Moines responded

We thank you for taking the time out of your busy day to tell us about your recent experience. If there is anything we missed that we can improve on your next visit, please do not hesitate to let us know. Thank you for your business.

May 19, 2019

Great experience My car buying experience was excellent. Worked through the process quickly. Sales person was very competent and helpful, not high pressure. Genuinely More

by ronalddanilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Olson
May 20, 2019 -

Smart Honda of Des Moines responded

We could not have asked for a better compliment. Thank you for telling us more about your experience, Ronald. It was a pleasure serving you as a customer.

May 19, 2019

10 Years and Counting We have been leasing Honda Pilots from Smart Honda for 10 years. Our salesman, Leon Wilkens, is just awesome. The entire process is pretty much seam More

by marty52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Wilkens
May 20, 2019 -

Smart Honda of Des Moines responded

Marty, we thank you so much for your consistent patronage! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

May 18, 2019

Outstanding I really appreciate the great service and attention that I receive at Smart Honda. They do a great job in many ways. They are very friendly and intere More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowser
May 20, 2019 -

Smart Honda of Des Moines responded

Hi Tom, our goal is to provide each and every customer with an experience they will not forget. We are proud to hear our sales reps were attentive and helpful during your car search. Thank you for giving us a chance.

May 17, 2019

Amazing new car buying experience! I just bought my new Honda Passport from Smart Honda. It is my 4th Honda and 2nd one I bought from them. They made the car buying experience so easy More

by trailgirl2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Herring
May 20, 2019 -

Smart Honda of Des Moines responded

Congratulations on your new vehicle purchase! We are overwhelmed with joy knowing we were everything you expected and more. We appreciate your business and patronage. Thank you

May 13, 2019

Oil change Made an appointment and everything was able to check in and get everything done on time. I appreciate that. Great job. Will do the same thing when More

by Clindaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 13, 2019 -

Smart Honda of Des Moines responded

We could not have asked for a better review. Thank you for taking the time to let us know how we are doing. We are so happy we could provide you with exceptional and prompt service. Thank you again for choosing Smart Honda.

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