Smart Honda of Des Moines

Very Impressed I am a new owner of a Honda and my car had a recall. I went to Smart Honda and the service rep was so nice! He registered my vehicle and I was out of I am a new owner of a Honda and my car had a recall. I went to Smart Honda and the service rep was so nice! He registered my vehicle and I was out of there in one hour! More

Battery issue, followed by rough ride/engine issue My battery was completely corroded, possibly by a mouse that had built a nest, underneath the engine! Battery replaced, nest removed. Further drive My battery was completely corroded, possibly by a mouse that had built a nest, underneath the engine! Battery replaced, nest removed. Further drive by service found cause of noisy ride was a completely different issue, wheel bearing? I don't know but almost everything was covered. My concerns were taken seriously, although I know nothing about cars, they trusted me when I said my car "sounded" funny. And they fixed it immediately for minimum cost. Thanks Smart Honda. More

Highest Customer Service We’ve purchased multiple cars from this dealer. Missy in the Service Dept is the BEST!! The shuttle service is extremely convenient! We’ll be b We’ve purchased multiple cars from this dealer. Missy in the Service Dept is the BEST!! The shuttle service is extremely convenient! We’ll be back in the spring for our sons first vehicle. More

CRV purchase Purchased a Honda CRV on Labor Day and had a pleasant experience. Dave Ostrum was our salesman and he was low key and easy to work with. Finishing up Purchased a Honda CRV on Labor Day and had a pleasant experience. Dave Ostrum was our salesman and he was low key and easy to work with. Finishing up the paperwork was smooth and not too stressful. Dave had the car ready for us to drive off. More

Service Don was very helpful in letting me know what they were looking for to repair my car as well as keeping me informed on the progress/how long it would t Don was very helpful in letting me know what they were looking for to repair my car as well as keeping me informed on the progress/how long it would take. More

Professional and great customer service I used the shuttle and the drivers were very nice and courteous. The service guy, David, was also great. I liked the ease of the app/web platform th I used the shuttle and the drivers were very nice and courteous. The service guy, David, was also great. I liked the ease of the app/web platform they sent in order to address additional concerns and options. Very handy when you are where you can’t always answer the phone. More

2019 CRV Lease Called the day before. They had vehicle waiting for us. No flack of fuss. Just gave us the best deal up front, got us through paperwork, and on our Called the day before. They had vehicle waiting for us. No flack of fuss. Just gave us the best deal up front, got us through paperwork, and on our way with our vehicle in a matter of no time. Hassle free experience. Would do again in a heartbeat. Well, we will when the lease is up:). More

Excellent Purchased a Honda Pilot on Labor Day. Everyone was very knowledgeable. Salesman, manager, and financial stayed after close to help us finish that day Purchased a Honda Pilot on Labor Day. Everyone was very knowledgeable. Salesman, manager, and financial stayed after close to help us finish that day. Would definitely recommend. More

Great experience I on my second Honda from Smart Honda. They provide an outstanding product and great service. They work hard to make sure that I am pleased with their I on my second Honda from Smart Honda. They provide an outstanding product and great service. They work hard to make sure that I am pleased with their service and are very helpful and trustworthy. More

positive experience I went to Smart Honda on a very busy weekend. I was promptly helped and given a great lease deal on my new Passport! I love it! Staff were patient and I went to Smart Honda on a very busy weekend. I was promptly helped and given a great lease deal on my new Passport! I love it! Staff were patient and helpful, but not pushy. More