Smart Honda of Des Moines

purchased 2012 used CRV here last year, brakes going out so I took my vehicle to get repaired where I bought it. Inspection, we need $80.00 to tell what needs repaired. Okay, so does that $80.00 go to my re so I took my vehicle to get repaired where I bought it. Inspection, we need $80.00 to tell what needs repaired. Okay, so does that $80.00 go to my repair? No, it's separate for the inspection. Seriously? Yes, due to only about 50% of the inspection get repaired here. Okay, count me 50% and I'll come get my car and take it elsewhere. Further more I won't be shopping for any vehicle here. I will need to rate it poor since after the purchase you don't stand behind the sale. More

Steve Brant service manager was very helpful and got my car part ordered right away set me up annapointment rite away.The service and work done was great car part ordered right away set me up annapointment rite away.The service and work done was great More

We researched vehicles online for price and quality. We purchased a pre-owned Honda CRV from Smart Honda in Clive, Iowa. The vehicle was for a family member. Ted L was terrific. Helped us out when unexpec purchased a pre-owned Honda CRV from Smart Honda in Clive, Iowa. The vehicle was for a family member. Ted L was terrific. Helped us out when unexpected delays occurred on our end and ensuring our family member had no issues. Exceeded our expectations. We own a Honda Pilot now and our previous vehicle was a Honda Pilot. We never had any issues with either vehicle. More

Great service, this was my first visit and will definitely be going back for my next oil change. Steve Brant did a fantastic job at explaining the process to me and my service was quick. definitely be going back for my next oil change. Steve Brant did a fantastic job at explaining the process to me and my service was quick. More

The finance department has been nothing but a headache since the beginning. They wouldn’t let me leave without purchasing their plan. They told me a lie directly to my face. Claiming the Wheel and Tire pr since the beginning. They wouldn’t let me leave without purchasing their plan. They told me a lie directly to my face. Claiming the Wheel and Tire protection was included in my $2,350 extended warranty contract. When I left, I noticed it was an additional $500. I immediately called and attempted to cancel both. It has now been 3 weeks and the communication has been sub par. The finance manager Steve, claimed he “forgot about me.” Now I’ve tried to contact him further, to no avail. I am extremely upset and disappointed. I will be posting reviews on any and everything I can find. The only pleasant part of this entire process was the actual salesman Todd, who has been extremely pleasant, honest, and punctual. I appreciate him very much. More

Worked with Matt C. He did a great job showing me cars in my price range. We have bought other vehicles from him and will continue returning to him. my price range. We have bought other vehicles from him and will continue returning to him. More

Such great service from Clay and Craig. Honest, flexible, and helpful. No regrets at all choosing Smart Honda of Des Moines. They gave us the best deal and were friend and efficient. and helpful. No regrets at all choosing Smart Honda of Des Moines. They gave us the best deal and were friend and efficient. More

The staff are friendly and professional. David has been my service advisor for 6 years. He never pressures me to get services I cannot afford. The technicians do an awesome job on my Honda. I highly recomm my service advisor for 6 years. He never pressures me to get services I cannot afford. The technicians do an awesome job on my Honda. I highly recommend Smart Honda. Thank you for your service. More