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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

September 28, 2019

Service Dept As usual, I had a great service experience at Smart Honda. I got a next-day appointment for routine maintenance and they contacted me with recommend More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David S. He’s great.
Oct 01, 2019 -

Smart Honda of Des Moines responded

Michelle, everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Thank you for visiting, we look forward to your next visit.

September 27, 2019

Help great Very good help great service department friendly helpful helpful in help us waiting area and back when car was serviced they help me put my wife handi More

by Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Hafietery great lady you can be very proud of her
Oct 01, 2019 -

Smart Honda of Des Moines responded

Hi Bishop, we thank you for taking time out of your busy day to provide us feedback of your recent visit. It is good to know that our team exceeded your expectations and made your experience memorable. Thank you again.

September 25, 2019

Missy Halferty service department The person who waited on us was polite friendly helpful went beyond the call of duty to assist us in every way Missy Halferty should win employee of t More

by Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Halferty Great person
Sep 25, 2019 -

Smart Honda of Des Moines responded

Hi Bishop, we are so glad we were able to help you out. It is because of feedback like yours that we are able to confirm we are heading in the right direction. Please visit us again soon.

September 25, 2019

Service Mike Morales did a great job! Smart Honda always does a good job and is upfront with the work they do. I would recommend them if you are in the mark More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Sep 25, 2019 -

Smart Honda of Des Moines responded

Hello Bill, we are thankful for your 5-Star review. Please don't hesitate to reach out to one of our team members should you need something.

September 22, 2019

Amazing experience Scott Davis was very helpful and The entire process was easy and seamless. Brenda helped with financing and she was informative and helpful while bein More

by Jensenleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Brenda
Sep 23, 2019 -

Smart Honda of Des Moines responded

It is good to know that our team exceeded your expectations and made your experience memorable. Thank you for taking time out of your day to leave us a review. We look forward to your next visit.

September 20, 2019

David Sysombath and Smart Honda are great to work with! I needed service on my CRV because an immediate out-of-town trip was coming up, and I called David Sysombath at Smart Honda and he scheduled the servi More

by jimb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sysombath
Sep 25, 2019 -

Smart Honda of Des Moines responded

Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

September 20, 2019

Oil Change and Tire Rotation It was easy to schedule my appointment online. There were many time-frames available to accommodate my busy schedule. Service technicians were friendl More

by CR-V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Fennessey
Sep 25, 2019 -

Smart Honda of Des Moines responded

Thank you so much for taking a few moments to let us know how we are doing. We are so glad we were able to help you out. Helping our customers is what we love best.

September 18, 2019

Accommodating for impromptu unscheduled oil change Great service...I had an unexpected day off and called Missy Hafferty to see if I could squeeze in for my overdue oil change. She was so friendly and More

by Homegirl62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Hafferty
Sep 19, 2019 -

Smart Honda of Des Moines responded

We are so happy we could be accommodating and provide you with a smooth experience. Thank you for taking time to review us. It was a pleasure serving you.

September 16, 2019

Best Dealership I’ve ever purchased from I’m in my 40s and have traded vehicles every few years since I started working. The experience I had at smart was phenomenal! There was no negative More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted
Sep 16, 2019 -

Smart Honda of Des Moines responded

Natalie, we really appreciate that you took the time to share details about your recent visit to our location. Thank you for your constant patronage. Our objective is that every customer that walks through our doors is able to have a similar experience. Should you need additional assistance please do not hesitate to reach out.

September 14, 2019

Great service and attitude! Quick and professional, friendly and nice, and the place itself is nice. Love the people, the service, the commodities, the TV, the children's pl More

by Nero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Haynes
Sep 16, 2019 -

Smart Honda of Des Moines responded

Thank you so much for taking a few moments to let us know how we are doing. Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you and yours on your next visit.

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