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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

October 10, 2019

We have purchased three Honda’s from Smart Honda. I just sold my favorite 2012 Honda Accord and am very happy with my 2019 CR-V. Our salesman, Clay, has always been professional and very helpful during the More

by Karen H.
Recommend Dealer
Yes
Employees Worked With
Clay Olson
Oct 11, 2019 -

Smart Honda of Des Moines responded

Karen, thank you for sharing your experience with us. We are so happy we have been able to help you along your car buying journey. As always, it was a pleasure serving you as a customer. Thank you again

October 07, 2019

Great service They have always been courteous, professional, helpful with extra questions I have and prompt. They are why I just bought another Pilot from them- I More

by rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowser
Oct 08, 2019 -

Smart Honda of Des Moines responded

We thank you for choosing Smart Honda for your service needs. It was a pleasure serving you as a customer. We look forward to your next visit.

October 05, 2019

Service Missy is always a pleasure to work with. She is a very approachable person in the service department. I am happy she has the knowledge to answer the More

by ResRattlesnake
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Missy Halferty
Oct 08, 2019 -

Smart Honda of Des Moines responded

We are so happy to hear that Missy was able to provide you with a smooth experience. Thank you for visiting Smart Honda.

October 03, 2019

I wa very impressed with how we were treated at Smart Honda! They made buying a car easy and quick! I would definitely go back. More

by Olingerw
Recommend Dealer
Yes
Employees Worked With
Matt, Matt
Oct 04, 2019 -

Smart Honda of Des Moines responded

From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. We are so happy we were able to provide you with a memorable experience. It was a pleasure serving you as a customer. We look forward to your next visit.

October 01, 2019

Outstanding I rated the dealer as 5 stars. I called on Friday to get service, was able to scheduled my service on Monday. When I got to the shop, I was greeted, h More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bowser
Oct 02, 2019 -

Smart Honda of Des Moines responded

Hi Adam, we could not have asked for a better review. Thank you for giving us a pat on the back. We value your patronage and friendship. Please do not hesitate to reach out should you need additional assistance.

October 01, 2019

A-ok! Routine service and care. Even got to use my punch card for $25 off today! Thank you, too, for getting me in without an appointment! More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
Oct 02, 2019 -

Smart Honda of Des Moines responded

Barbra, we are so happy we could be accommodating and help you out in a timely manner. Thank you for providing feedback of your recent visit.

October 01, 2019

This review is about my service in July 2019. As always, I had a great experience. I trust the mechanics who work on my car and I have full confidence in my service advisor Kris Schroeder. Kris anticipates More

by GloriaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Schroeder, mechanic’s name unknown
Oct 02, 2019 -

Smart Honda of Des Moines responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences. It is good to know that our team exceeded your expectations and made your experience memorable. Thank you for your feedback.

September 30, 2019

Mike Morales helped with our AC repair on our 2007 Accord. They fixed a blown relay and we were out in less than an hour. Good job! . More

by MGO
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Oct 01, 2019 -

Smart Honda of Des Moines responded

We are so happy to hear we were able to accommodate you in a timely manner. Thank you for providing feedback of your recent visit. It was a pleasure serving you.

September 30, 2019

Great service once again. David makes everything seem so simple and smooth. The whole department is so friendly and always checking in with you to see if you've been helped More

by CRVTOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Coal
Oct 01, 2019 -

Smart Honda of Des Moines responded

We wanted to take a moment to thank you for telling us more about your experience with us. Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.

Oct 01, 2019 -

CRVTOM responded

Thank you

September 29, 2019

New car purchase Clay Olson was great to work with on our Passport purchase. Price negotiation was easy. Matt Ehmke handled the financials in a friendly professional More

by MGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Olson, Matt Ehmke
Oct 01, 2019 -

Smart Honda of Des Moines responded

Congratulations on your new vehicle purchase! We are so happy to hear we were able to provide you with a smooth and memorable experience. Should you need additional assistance please do not hesitate to reach out. Welcome to the Smart Honda family!

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