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Smart Honda of Des Moines

Des Moines, IA

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432 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 432 reviews

November 12, 2019

Great quality service They are very friendly and show pride in their work. They keep their customers well informed about their vehicle. They pay attention to their custom More

by kbrooks0725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for taking the time to let us know how we are doing. Providing our customers with a great experience while at the dealership is very important to us and we're so glad to hear we hit the nail on the head with your appointment!

November 04, 2019

Have bought three vehicles from Smart Honda and have all the service work done there. They are great to work with. Always helpful and friendly. More

by Paula Cordes
Recommend Dealer
Yes
Employees Worked With
Clay Olson, Andy in Service and Matt in Finance
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you so much, Paula! Clay, Andy and Matt are all valuable members of our team and we are glad they were all able to leave such a great impression on you! We look forward to continuing doing business with you.

November 04, 2019

Exceptional!!! I would recommend Luis Castillo to anyone! A great salesman and a great experience! Everyone was friendly with no pressure. We will be going back! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for those kind words about Luis and our team, Lisa! Customer service is our top priority and we are happy to hear you had such a great experience! We look forward to working with you in the future.

November 01, 2019

Good Experience I would highly recommend this dealer. Smart Honda of Des Moines, IA is very clean, great communication and very friendly staff! They are very busy a More

by Littlev2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anisa Ames
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for the wonderful words! We are glad you had such a great experience at our dealership and we look forward to working with you more in the future.

October 30, 2019

Attentive, Friendly, Easy Those are the words that come to mind every visit to Smart Honda of Des Moines! We have been customers for 10+ years and we keep going back for these More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Decker, Matt Ehmke
Oct 30, 2019 -

Smart Honda of Des Moines responded

Hi Kevin, your review was wonderful to read. We are so happy we have earned your patronage. Thank you sharing your experience with us. As always, it has been a pleasure serving you as a customer.

October 30, 2019

Good service I had the transmission serviced on my 2014 CRV Oct 29, 2019 it was done on time while I waited, good people to work with More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MikeMepasut
Oct 31, 2019 -

Smart Honda of Des Moines responded

Hello Bill, thank you for choosing our service department to help you with your car maintenance. We are happy to hear we were accommodating and provided you with great customer service.

October 29, 2019

Absolutely wonderful service! I am so very pleased with the Smart Honda Service team! I was told that my service on my new Civic, which I absolutely love, would take approximately More

by Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 30, 2019 -

Smart Honda of Des Moines responded

WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation, and praise. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad you found us to be a strong option among many excellent businesses in town. Thank you, Carey!

October 28, 2019

Getting New Tires Missy did a great job of helping me select the right new tires for my vehicle and keeping me informed on all issues pertaining to my vehicle. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Missy
Oct 28, 2019 -

Smart Honda of Des Moines responded

Thank you for sharing your experience with us. We are happy Missy was able to provide you with a smooth experience. Please do not make it a once in a lifetime.

October 28, 2019

Gary Gentry was the salesman that helped me purchase my new vehicle. He was great! Very flexible, personable, and kind. I would definitely recommend him to anyone searching for a car! More

by Toby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gentry
Oct 29, 2019 -

Smart Honda of Des Moines responded

Hi Toby, we thank you for taking time out of your busy day to leave us feedback from your experience with us. It was a pleasure serving you as a customer. We are happy we were able to help you find your vehicle. Thank you again

October 27, 2019

Excellent service! Mike Morales did a wonderful job taking care of all my vehicles service needs. Very thorough and very fast! I have been with Honda servicing for ove More

by MFMcAndrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Oct 28, 2019 -

Smart Honda of Des Moines responded

Mike we are astounded by your patronage to our service department. We are so glad we have been able to help you out. Helping our customers is what we love best.

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