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Smart Honda of Des Moines

Des Moines, IA

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432 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 432 reviews

November 18, 2019

Excellent service as usual Mike Morales is my service representative. He is very accommodating, and able to get me in and out in good time with professional service. He always More

by Dick Erickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Nov 18, 2019 -

Smart Honda of Des Moines responded

That is great to hear, Dick! We're so glad that our team continues to provide you with excellent service. Our customers are #1 and we're glad that you choose Smart Honda of Des Moines!

November 17, 2019

Service department is the best I had an unexpected problem with my 2005 Honda CRV. Pulled into the service bay and told them what was going on. The service advisor Don was very frie More

by djhixson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don A.
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for taking the time to share your opinion with other community members. We're so glad to hear that Don was able to get your car worked into the schedule in a timely matter. We look forward to continuing doing business with you!

November 16, 2019

I was there for oil change and computer update. Missy H was the lady that took care of seeing my car was down Ahead of time. Thank you Missy. More

by olqueencole
Recommend Dealer
Yes
Employees Worked With
Missy
Nov 18, 2019 -

Smart Honda of Des Moines responded

Hi there, Thanks for the wonderful review. Our team at Smart Honda of Des Moines strives to provide you with the absolute best, everyday and we're glad Missy was able to give you a great experience.

November 16, 2019

We just bought our third vehicle from Smart Honda due to their excellent customer service! I'm in sales so I expect the best and that is what we have received with all three purchases! We will be back! Cla More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay, Aaron and Matt
Nov 18, 2019 -

Smart Honda of Des Moines responded

Hi Jane, we're so happy to hear you had an amazing experience at our Smart Honda of Des Moines dealership. Clay is a great salesman and we are lucky to have him on our team. We look forward to continuing doing business with you! Enjoy your new car!

November 15, 2019

Excellent service. Fast and efficient. Service personnel are very helpful in recommending preventative maintenance and explaining why maintenance is needed. I will continue to have my car served here. More

by Petersonrog1004
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Nov 18, 2019 -

Smart Honda of Des Moines responded

That's great to hear! Everyone here at Smart Honda of Des Moines strives for the top tier in customer service and we're glad to hear your visit was excellent. Mike is a valuable member of our team and we are lucky to have him! We look forward to continuing doing business with you.

November 14, 2019

Excellent service, missy kept me informed on the progress of my vehicle services. Missy explained about the extra service that needed to be done. She was very knowledgable. More

by Cinderella
Recommend Dealer
Yes
Employees Worked With
Missy
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for the positive review, Cinderella! Missy is a valuable member of our team and we're so happy she was able to provide you with such a great experience. Looking forward to doing more business with you in the future.

November 14, 2019

Exceptional Service & Easy to Schedule I was just in for an oil change. Not only was my service done quickly, but Missy made sure I understood the other services that my car will require in More

by KaylaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Halferty
Nov 18, 2019 -

Smart Honda of Des Moines responded

Hi Kayla, thank you for the positive comments! We're glad our service team was able to provide you with exceptional service. We're looking forward to doing more business with you.

November 13, 2019

Good Quality of Service Fast and excellent service. Customer Service is awesome. Provided Courtesy Shuttle to and from Office to Smart Honda. I recommend every one to visit More

by Nani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you, Nani! Customer service is of the utmost importance to us and we're glad to hear that our service team provided you with an excellent experience. Please come back and visit us again soon!

November 13, 2019

Quality of service and staff Upon arrival in the service department someone was there immediately. I was told how long for oil change & when completed Dave was my service man. H More

by Linda Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank you for the wonderful comments, Linda! We're happy that you had such a good experience and we hope you will continue doing business with us.

November 12, 2019

Fast and excellent service. Polite staff. Recommend this service location to everyone. My CRV has exceeded all my expectations. Communication is easy and I really like the email and text support. Scheduling More

by Jim Allen
Recommend Dealer
Yes
Employees Worked With
Don A.
Nov 18, 2019 -

Smart Honda of Des Moines responded

Thank-you for the positive comments, Jim! We're glad your expectations were exceeded and we look forward to doing more business with you in the future!

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