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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

January 07, 2020

Made purchasing a car simple and painless! Thanks to Matt Hofmeyer and Anisa Ames we found a great pre-owned car at the perfect price point for our family, with all of the safety features we wa More

by JackieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hofmeyer, Anisa Ames
Jan 16, 2020 -

Smart Honda of Des Moines responded

We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

January 06, 2020

Pilot Purchase Dalton provided exceptional service on my transaction trading in a 2016 Pilot for a 2020 Pilot. Thanks to Smart Honda for a smooth transaction this w More

by icaceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
Jan 16, 2020 -

Smart Honda of Des Moines responded

We recognize that at the core, a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do.

January 06, 2020

David was very professional and took great care of me and my CRV. Will ask for him next service. Appreciate him checking in to let me know timing. More

by Raudys4
Recommend Dealer
Yes
Employees Worked With
David, Missy
Jan 16, 2020 -

Smart Honda of Des Moines responded

Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement.

January 06, 2020

Passport Purchase Our first experience of buying a Honda was excellent at Smart Honda in Clive. Dalton Johnson and Matt Hofmeyer were both professional, patient, and k More

by djo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson and Matt Hofmeyer
Jan 16, 2020 -

Smart Honda of Des Moines responded

Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud.

January 04, 2020

Excellent Service Great customer service. Mike explained exactly what my vehicle needed. Very happy with the email / text system, which laid out services needed and sta More

by Rod T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Jan 16, 2020 -

Smart Honda of Des Moines responded

We are even more delighted that we were able to be all that you expected us to be.

January 04, 2020

appointment for an oil change Missy was very polite and helpful. Reviewed a few items needing attention soon, and I decided to get two done that day. Didn't take too much longer. T More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
Jan 16, 2020 -

Smart Honda of Des Moines responded

We know that you have options and we are tremendously happy you picked us.

January 01, 2020

Purchasing our new van was the best and easiest experience thAt we have ever had at a dealership. We will continue going back to Smart Honda. More

by Cody
Recommend Dealer
Yes
Employees Worked With
Steve and Matt
Jan 16, 2020 -

Smart Honda of Des Moines responded

We know that you have options and we are tremendously happy you picked us.

December 20, 2019

Best service EVER! I took my car in to get the windshield replaced. Scott was more than accommodating. The repair guy also did an exceptional job. I would highly recom More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Austin
December 20, 2019

Excellent customer service. The service representatives are always polite and helpful. They recommend upcoming needed service items without being pushy. For a person like me who More

by hurley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Dec 23, 2019 -

Smart Honda of Des Moines responded

Thank you! Customer service is our #1 priority and we're glad the service team provided you with a great experience! Thanks for stopping in and we look forward to continuing doing business with you in the future!

December 20, 2019

Trusted and informative I've always taken my Honda Fit to Smart for routine oil change and check-up. They always recommend any repairs that are appearing as issues, some of More

by MetalHead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake
Dec 20, 2019 -

Smart Honda of Des Moines responded

Hi there! We're delighted to hear you had an amazing experience at our Smart Honda store! Our team takes pride in providing the best customer service. Thanks for stopping in and we look forward to doing more business with you in the future!

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