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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

February 03, 2020

used car purchase I was in need of a Certified Honda after my car was recently totaled. After an exhaustive search for used Certified Hondas, , I found exactly what I More

by MaryK4915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carlson
Feb 06, 2020 -

Smart Honda of Des Moines responded

We are extremely grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.

February 02, 2020

Excellent service department, staff is friendly, knowledgeable.purchae experience was hassle free and smooth. Would highly recommend smart honda for there service department and a new car. More

by cclswanson
Recommend Dealer
Yes
Employees Worked With
Arron
Feb 06, 2020 -

Smart Honda of Des Moines responded

Thank you for giving us a try! We are so delighted to hear that your purchase exceeded your expectations.

February 01, 2020

Always Great Friendly and Reliable Service Quality service can be hard to find but look no further...I have been taking my Honda and Acura vehicles to Smart Honda for close to 10 years now and More

by williamdeanmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Zeigler
Feb 06, 2020 -

Smart Honda of Des Moines responded

Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your purchase exceeded your expectations.

January 31, 2020

Routine Service - In and out smoothly Got in and got out quickly with the services I needed. Mike and the resto of the staff were friendly and attentive to my wishes. I've had all my ser More

by Bill In Clive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morelas
Jan 31, 2020 -

Smart Honda of Des Moines responded

Thank you very much for your kind review! We appreciate you sharing your feedback with us!

January 30, 2020

Purchased a used minivan at Smart Honda I found a van listing from Smart Honda of Des Moines on Facebook Marketplace. When I called about it, I was connected with used car saleman Peter Gre More

by Gary R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Green, Craig (financing dept)
Jan 31, 2020 -

Smart Honda of Des Moines responded

Thank you so much for your review! We appreciate every word of it! We hope to see you again sometime in the future!

January 29, 2020

Excellent Quality of Service & Communication Very please to get my new Honda Civic 2020 from Smart Honda. I worked with Luis Castillo and I would say he is one of the best and easiest persons to More

by kmundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
Jan 31, 2020 -

Smart Honda of Des Moines responded

Luis is amazing! Thank you so much for your kind review! We are so glad to hear that you had an enjoyable experience!

January 26, 2020

Excellent service and the people make simple David and Coal made a major repair seem simple. I recently had my car repaired due to a noise when starting in cold weather. It was done on time and More

by CRVTOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coal, David
Jan 31, 2020 -

Smart Honda of Des Moines responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences. We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in everything that we do.

January 26, 2020

New Battery Talked with Cole on 1/24/20 regarding the potential need for a new battery on our 2014 Honda CR-V, which still had the original battery. He explained More

by Dave B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole and Dave
Jan 31, 2020 -

Smart Honda of Des Moines responded

Thank you so much, Dave! We are so glad to hear you had a great experience with us! We appreciate your feedback more than you know!

January 24, 2020

Oil change and checking vitals Was very pleased with the service I received, in and out within an hour as was the plan. I was given a list of possible issues needing to be addressed More

by kjvideo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales and Ted (Service Tech)
Jan 31, 2020 -

Smart Honda of Des Moines responded

Thank you for taking the time out of your busy schedule to share your opinion with other community members. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best.

January 23, 2020

Excellent service. Battery problems. Brought it in and was a little upset! David S. Showed concern, took care of it in 20 minutes, and I left a happy customer! You have More

by mericalone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Sysombath
Jan 31, 2020 -

Smart Honda of Des Moines responded

We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

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