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Smart Honda of Des Moines

Des Moines, IA

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431 Reviews

11206 Hickman Road

Des Moines, IA

50314

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Showing 431 reviews

February 18, 2020

Dalton was very helpful and friendly Great dealership. Dalton was very helpful and friendly Great dealership. Love my CR-V This is our third Honda first purchased new Looking forward to our April trip More

by Goldenbuffalo52
Recommend Dealer
Yes
Employees Worked With
Dalton
Feb 26, 2020 -

Smart Honda of Des Moines responded

Thank you!

February 17, 2020

I couldn’t be more pleased with the seamless process of buying a new Honda fit. Had I known it would’ve been so easy, I would’ve done it a year ago. Todd Decker was great And even synced my phone and set m More

by DRKirvin
Recommend Dealer
Yes
Employees Worked With
Todd Decker
Feb 26, 2020 -

Smart Honda of Des Moines responded

Thank you so much for your review!

February 15, 2020

Smart Honda has been the best car buying experience that we’ve ever been through. The service, care, and follow through has been great. We just went in for our first oil change and will never get our Honda More

by G. Fjetland
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 26, 2020 -

Smart Honda of Des Moines responded

We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to do our best.

February 15, 2020

I had an unexpected issue with my CRV recently. I went straight to the service center and I was treated very well . Scott Pugh was so helpful. The technicians were efficient. Wonderful experience. Thank y More

by Joanellenborel
Recommend Dealer
Yes
Employees Worked With
Scott Pugh
Feb 26, 2020 -

Smart Honda of Des Moines responded

Thank you so much!

February 14, 2020

I had my car service done yesterday and Lake Hardy was helping me. He was very nice and so supportive. Compared to my earlier visits the last one was best. Staff is so nice and helpful. I recommend this p More

by Naresh
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Feb 26, 2020 -

Smart Honda of Des Moines responded

WOW! We can't begin to tell you how nice it is to hear words of encouragement, appreciation, and praise. We are so delighted to hear that your purchase exceeded your expectations. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We may not be as large as other businesses but we are committed to our customers as our priority #1!

February 14, 2020

Friendly and quick service On my commute to work, I experienced an unexpected issue with my Odyssey that required a quick turn around to the Service Team at Smart Honda. Not on More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morales
Feb 26, 2020 -

Smart Honda of Des Moines responded

Thank you for taking the time out of your busy schedule to share your opinion with other community members. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. Helping our customers is what we love best. Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you and yours on your next visit.

February 13, 2020

Not high pressure and honest. I purchased a used vehicle from Todd. It took quite some time for us to commit to a particular vehicle and we test drove several in the months prior More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Decker
Feb 26, 2020 -

Smart Honda of Des Moines responded

Thank you so much, Matt!

February 11, 2020

Great service and Missy is an excellent service employee. She is always efficient caring and very knowledgable so appreciate her being my service advisor .Thank you. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Missy
Feb 13, 2020 -

Smart Honda of Des Moines responded

We are so grateful for your feedback! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

February 11, 2020

Very good service. Had my CRV coated with the all weather protection. Excellent service center and a great shuttle service. Highly recommend everyone there. Missy and the shuttle men were so friendly. I real More

by Alice G
Recommend Dealer
Yes
Employees Worked With
Missy
Feb 13, 2020 -

Smart Honda of Des Moines responded

What a wonderful Surprise! Your words of encouragement, make us feel proud of what we do. We are so delighted to hear that your purchase exceeded your expectations.

February 11, 2020

Used car purchase. I saw a used car I was interested in and read reviews of the dealership. Matt Carlson's name came up a few times with positive reviews so I called him More

by dad_4.ever
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carlson
Feb 13, 2020 -

Smart Honda of Des Moines responded

What a wonderful Surprise! Your words of encouragement, make us feel proud of what we do. We are glad to know that your purchase was just the right product for you, and we totally hit the spot.

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