Smart Honda of Davenport

David Palicki's car sales and service review As a first-time customer for Lujack's car dealership, I found David's service and assessment of the type of car we needed impeccable. As a first-time customer for Lujack's car dealership, I found David's service and assessment of the type of car we needed impeccable. More

Where honesty meets quality I had avoided dealerships for years because of swindling and salesmen leaving a bad taste in my mouth. The honesty and genuine interest Chris showed i I had avoided dealerships for years because of swindling and salesmen leaving a bad taste in my mouth. The honesty and genuine interest Chris showed is amazing. I will highly recommend this dealership to anyone as long as employees like Chris are here. More

After searching unsuccessfully for months, I found the car I was looking for at Lujack--an Accord Hybrid Touring. Michelle was fantastic and friendly, and the dealership as a whole was energetic and casu car I was looking for at Lujack--an Accord Hybrid Touring. Michelle was fantastic and friendly, and the dealership as a whole was energetic and casual. It definitely did not feel like all the other stuffy car dealerships I had visited perviously. Communication was prompt and useful. They also gave me 10% more for my trade than any other dealer I had spoken to before. I would not hesitate to send any of my friends or family members there for a new vehicle! More

The entire buying experience took 2.5 hours. It shouldn't have taken near that long, but every time we made an offer Greg would have to go back to talk to his manager. This tactic was solely to wea shouldn't have taken near that long, but every time we made an offer Greg would have to go back to talk to his manager. This tactic was solely to wear us out and give in. A smart salesman would already know what would be an acceptable price to the dealership. Everyone was friendly. Even other salesmen would stop by and ask if we needed anything - like water or popcorn. We finally agreed on a somewhat fair price, but were surprised after it was too late that they tacked on a $299 fee for anti-theft glass etching, which we had not agreed to. So the fairly good deal turned out not so good for us and we now wish we had taken our business elsewhere. We should take some of the blame for not looking over the paperwork before writing the check. Overall I would recommend this dealership, but just be careful and watch for hidden fees and make sure not to let them breeze through the paperwork like they (probably intentionally) did to us. Lujack's Honda had good selection and reasonable prices. Just watch them closely. We had recently bought a vehicle at Shottenkirk Mt. Pleasant without being a victim of this glass etching scam, which I had read about but when it counted I let my guard down. More

We had a lot of drama in the beginning with this dealership. They ended up working with us and in the end we have our new car and are very happy. dealership. They ended up working with us and in the end we have our new car and are very happy. More

I had a horrible experience at Lujacks Honda. It took forever for the sales guy to come back with numbers and then when he did they were way to high. When asked about a couple of rebate options that I k forever for the sales guy to come back with numbers and then when he did they were way to high. When asked about a couple of rebate options that I knew that Honda was currently offering the sales guy didn't have a clue, he had to go ask someone else what kind of deals they were currently offering. I ended up walking out because I was tired of being treated poorly. I will never go back to Lujacks to even look at buying a car. I have talked to a couple of friends about my experiences and they all said that they had very similar experiences at Lujacks that they just have horrible customer service. More

This was just the second dealership we came to in searching for our 2013 Honda Pilot. I really came in with the impression that it would not be the last, not because we heard bad things or didn't th searching for our 2013 Honda Pilot. I really came in with the impression that it would not be the last, not because we heard bad things or didn't think they would be willing to deal, but because I really had my mind set on shopping around to find ultimately the best deal. I contacted this dealership via email initially and was contacted promptly by Tim via phone. He was willing to talk numbers over the phone but strongly encouraged us to bring in my old vehicle to get a true number we could agree on which is understandable. I was happy he was willing to start with some numbers over the phone to ensure the trip down would be worth it! Tim stayed after hours to be sure I received all the information over the phone since I was unable to be reached during daytime hours due to work. We came down the next day and were treated with great hospitality off the bat!! Julie got us into a Pilot right away to test drive and came along to answer all my questions about the features, etc. Moving into negation, I braced myself for a lot of haggling. We were not in agreement with numbers starting off but Tim came out and took us aside to get down to a number we could all agree on. The negotiating was nothing like the experience I had with our first dealership; it was much better! Everyone was very personable and friendly as well as thorough through the whole process. It took a fair amount of time to get the car ready and go through the paperwork but that's expected. Overall, this was a great car buying experience and I would recommend this dealership to anyone! More

I had a wonderful experience with Lujack's both times I bought a car. Matt Rizzo, my salesman was incredibly helpful and made sure to get me the best deal possible on my Honda CR-V. He was not pushy and bought a car. Matt Rizzo, my salesman was incredibly helpful and made sure to get me the best deal possible on my Honda CR-V. He was not pushy and made me feel very comfortable with everything that was going on during the purchase. He even sat down and walked me through how to work everything in the car and was very detailed in his explanations. My overall experience was very positive and I would definitely recommend Matt and Lujack's to anyone looking to purchase a new/used car!! More

This was by far the BEST experience buying car I have ever had. I got out from under an Explorer I owed more than what it was worth!! Matt found me a car that will save me so much money in gas mileage an ever had. I got out from under an Explorer I owed more than what it was worth!! Matt found me a car that will save me so much money in gas mileage and brand new, I never would have thought I could get brand new!! 41 years old and I have my first brand new car thanks to Matt. There's was no pressure to buy and they were up front with all details. My credit isn't the best either so when I found out they got me approved I wanted to cry, because other dealers just said "Sorry there is nothing we can do for you." Matt took time to find out my needs and went with it and found me something great. Anyone looking to buy a new or used car I STRONGLY suggest you visit Matt Rizzo at Lujack's. Trust me.. if he got me out of a bad situation, I'm sure he will do a great job for you too. More

We purchased a Van from Lujacks and the experience was awesome. Shelly and Chad went above and beyond trying to find me the right vehicle. awesome. Shelly and Chad went above and beyond trying to find me the right vehicle. More