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Smart Honda of Davenport
Davenport, IA
252 Reviews
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Showing 252 reviews
February 25, 2021
Thankful for all of my experiences with Smart Honda. This is my second car that I have purchased from Smart Honda. This time I dealt with Benjamin Rhodes. He is a newer salesman, but he knows how to work wit is my second car that I have purchased from Smart Honda. This time I dealt with Benjamin Rhodes. He is a newer salesman, but he knows how to work with people! He will do everything that he can to get you into the car that you love. Would highly recommend everyone involved! More
by cjowaterman
Employees Worked With
Benjamin, Stephen, Nick
February 23, 2021
I would not use this dealership ever again. They do not value their customers even after purchasing two vehicles. The Service Department was dismissive, not very knowledgeable and overcharge their customer value their customers even after purchasing two vehicles. The Service Department was dismissive, not very knowledgeable and overcharge their customers. The technician(s) do not know what they are doing and are willing to jeopardize a customers safety by not servicing the vehicles correctly and then want to charge you for service that was Not completed correctly!!! More
by Tee
Employees Worked With
Craig Mettler, Jon Harper, Robert Williams, Bree Barrow and Ray Roach
February 15, 2021
Wonderful! Big thank you to Greg Rietz and Lynette Watts for an excellent experience. Will definitely be back for my next vehicle. Thank you both! for an excellent experience. Will definitely be back for my next vehicle. Thank you both! More
by jlturner29
Employees Worked With
Greg Rietz,Lynette Watts
January 28, 2021
I just traded my HRV for a new Civic EX. Julie Young did what I was told couldn't be done by other dealership! She was so nice and went over everything with me concerning the sale and Lynette did a great jo what I was told couldn't be done by other dealership! She was so nice and went over everything with me concerning the sale and Lynette did a great job with the financing part. I absolutely love my new car! More
by Gabbi
Employees Worked With
Julie Young and Lynette Watts
August 29, 2020
Marvin Wyatt was very enjoyable to work with, never once did we feel pressured to buy right now. He knew we were doing our homework by comparing other cars and other dealers. He offered an honest opinion of did we feel pressured to buy right now. He knew we were doing our homework by comparing other cars and other dealers. He offered an honest opinion of the benefits and detriments of other models. I encourage anyone reading this to review to use Marvin, he’ll make the business of buying a car, a fair and square deal. More
by Marcs8971
Employees Worked With
Jeff Weir, the finance guy (Sorry no name)
June 27, 2020
Maurice was a delight to work with. He went above and beyond my expectations to help me purchase a car. Dave did a great job in arranging financing. beyond my expectations to help me purchase a car. Dave did a great job in arranging financing. More
by karenmoore20
Employees Worked With
Maurice and Dave
June 19, 2020
SIMPLY TERRIBLE - NO PLATES OR REGISTRATION FOR 4 MONTHS On March 6 we bought a Honda CRV from Smart Honda and as of Friday, June 19, we still do not have plates or registration for the car!!! First of all On March 6 we bought a Honda CRV from Smart Honda and as of Friday, June 19, we still do not have plates or registration for the car!!! First of all, about 3 days after we bought the car our daughter was getting follow-up emails from Smart Honda. I texted Maurice and told him they were sending emails to my daughter and not us and provided him with our email even thought we have wrote down our email the evening we bought the car. On Friday, March 20 I texted him to see if our plates were in. His response was no plates yet. A couple weeks went by and my husband brought the car into Smart Honda because of something on the display and he again asked Maurice if the plates were in and he said no. On Monday, May 4 I texted Maurice again and his response was as follows: "Because of health situation, they are slow. They told us to tell customers the state is allowing the temporary stickers in the windows to be legal for 90 days now until further notice. I will keep in touch." On Friday, June 6, I bypassed Maurice and called the clerk who handles the registration and plates. She looked up our record and said that our plates had been delivered to Smart Honda on March 30 and we need to call our salesman and he needs to find those plates. SERIOUSLY, ARE YOU KIDDING ME!!! So my husband contacted Maurice and he said he would check the office and call us back. He did call back and said he couldn't find the plates and so they would order duplicate plates. Again that was Friday, June 6. Today, Friday, June 19, again I bypass Maurice and call the office and Brandi in the office tells me that duplicate plates were not ordered. So, Brandi said she would order duplicate plates and they should be in the following Monday but no later than Tuesday or Wednesday. She was very nice and accommodating which is more than I can say for our salesman. REALLY, SERIOUSLY, no follow thru from our salesman after we bought a $40,000 Honda. TOTALLY UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by frutigers
Employees Worked With
Brian, Maurice
June 12, 2020
Very good and painless experience I had an appointment with Julie Young to look at a used car, it was sold the day before, Julie found me another one I liked at least as much or more, I had an appointment with Julie Young to look at a used car, it was sold the day before, Julie found me another one I liked at least as much or more, Brian helped us put the deal together, I love the car and I tell everybody about the experience. Would happily go back for another one. More
by mikeschierling
Employees Worked With
Julie, Brian and Lynnette
January 19, 2020
Finance Dept. TERRIBLE I’ve been getting cars for years at Smart, formally Lujacks. The sales department was great and I have my usual salesperson. Cody from finance was r I’ve been getting cars for years at Smart, formally Lujacks. The sales department was great and I have my usual salesperson. Cody from finance was rude, disrespectful, and lacked candor. ***attention buyer**** In the finance department, they will try to extract more money from you. It’s how the finance people make money. Always negotiate via text, and use this as proof and leverage over the finance guys. I prefer to lease. I initially negotiated my price with sales, when Cody tried, and failed, to increase the base price of the vehicle by “adding on” extra items (nitrogen tires, mud flaps, b.s. warrant) I told him for those item to be removed. With a LOT groaning he complied. I also had an idea of my monthly payments. He tried to swindle me into paying well over what I was expecting, and when I said I was going to walk away, he stated, “ We ordered a car and had it shipped just for you and you’re going to walk away.” I said, false the car was already on the lot. Additionally, he was complaining/whining with me in the room, that the dealer was not making any money. I basically had Cody by the xxxxx, and the dealership was forced to eat profit in their holdback price. Thanks for allowing me to get a new car with 0 down at the same payments as my previous vehicle. To Cody, a word of advice, never mess with a smart buyer. Be respectful and just get the check in the box. You’ll move way more inventory to lose a sale over being stupid. I’ll be taking my service and buying to Zimmerman from now on. More
by Venac
Employees Worked With
Greg, Cody
