Smart Honda of Davenport
Davenport, IA
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Great Buying Experience! Great buying experience! We just purchased a new 2015 CR-V EX-L. Our Salesperson, John Bremer, and Finance Manger, Dan Reitinger, were both extremel Great buying experience! We just purchased a new 2015 CR-V EX-L. Our Salesperson, John Bremer, and Finance Manger, Dan Reitinger, were both extremely knowledgeable, helpful, courteous, and efficient. Our experience couldn't have been better! More
Great Buying Experience! Great buying experience! We recently purchased a new 2015 CR-V EX-L. Our Salesperson, John Bremer, and the Finance Manager, Dan Reitinger, were both Great buying experience! We recently purchased a new 2015 CR-V EX-L. Our Salesperson, John Bremer, and the Finance Manager, Dan Reitinger, were both very knowledgeable, helpful, courteous, and efficient. Our experience couldn't have been better! More
Equinox Jen did a great job! We had an awesome experience and she was very patient with us having our 1 month old with us! Love the new car! Jen did a great job! We had an awesome experience and she was very patient with us having our 1 month old with us! Love the new car! More
I had an awesome experience with Jen Agent I new what I wanted when I went in, just wasn't sure if I wanted to lease or buy and wasn't sure which package I wanted. Jen explained the leasing pro I new what I wanted when I went in, just wasn't sure if I wanted to lease or buy and wasn't sure which package I wanted. Jen explained the leasing process vs buying and went through the car options with me so I could make an easy decision. I would defiantly use her again and will be recommending her to friends and family! More
Great Deal Brad was very helpful when my wife and I purchased a brand new Odyssey. He is the best salesman I have ever met. I buy all my vehicles from him! th Brad was very helpful when my wife and I purchased a brand new Odyssey. He is the best salesman I have ever met. I buy all my vehicles from him! thanks Mr. Brad Johnson More
No slimey salespeople! It was a great experience and we got exactly what we needed. They went above and beyond to bring us what we needed and brought a vehicle to the swimmi It was a great experience and we got exactly what we needed. They went above and beyond to bring us what we needed and brought a vehicle to the swimming pool where our kids were having lessons because we have five kids. Who does that?! Talk about excellent customer service! More
Used car for our daughter We have nothing to say but good things about this dealer! Jen Agent from Lujack Honda was the greatest. She did a wonderful job and would highly rec We have nothing to say but good things about this dealer! Jen Agent from Lujack Honda was the greatest. She did a wonderful job and would highly recommend her if you are shopping for a vehicle! More
Great dealership, great prices and no pressure Have been to this dealership for three purchases, 2 with my girlfriend and 1 purchase myself and receive the utmost courtesy you would expect. Salesma Have been to this dealership for three purchases, 2 with my girlfriend and 1 purchase myself and receive the utmost courtesy you would expect. Salesman //del smith has helped with all three purchases and will continue to work with him in the future. Couldn't be happier. Thank you Lujacks and thank you Del Smith! More
Great sales experiance i just want you to know if i need a car im going to use MikeLagrone. I took my parents to get a car and he was vary nice and made my parents vary rel i just want you to know if i need a car im going to use MikeLagrone. I took my parents to get a car and he was vary nice and made my parents vary relaxed. I wish there were more sales people like him Honda should be happy to have him working for them. Thanks again Mike I will send all freinds and family your way...Thanks for the key chain. I also think Greg did a great job fixing my car vert nice ..all together Great job guys. More
misscommunication led to unpleasant experince First I want to say Del Smith was an awesome salesman. What made this unpleasant was dealing with Brice. When I test drove the vehicle, the passeng First I want to say Del Smith was an awesome salesman. What made this unpleasant was dealing with Brice. When I test drove the vehicle, the passenger side mirror was broken. Del said it would be fixed, they were waiting on a part. I brought the vehicle in the next day to have it detailed and to get a second key made. Everything was taken care of except for the mirror. Del said that it was going to be over 500 dollars and they were not going to pay for it. Keep in mind that I signed a form at purchase that stated they would fix the mirror. Here is where Brice came in. His idea of fixing the mirror was to take it off the door and put it on the frame (that's what you do when you have the doors off a Jeep). My idea of fixing it was to replace the broken plastic frame that holds the mirror. After arguing with Brice, who severely lacks in customer service skills, I told him I was done talking to him and he walked away. I asked Del if I could talk to Brice's boss and out comes Shawn Martens. What a very nice man. He was able to find a solution and makes us all happy. Shawn understands the importance of having excellent customer service skills. You never want to have a customer walk away with a bad taste in their mouth. A person who has a bad experience will tell an average of 7-9 people. A person who has a good experience will tell an average of 2-3 people. Del and Shawn saved the sale. I was ready to take my old car back after dealing with Brice. Thank You Del and Shawn. I love my Jeep! More