Smart Honda of Davenport
Davenport, IA
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Good Buying Experience Lucky is a great guy to work with. He was straight forward and I felt no pressure you typically get from some dealerships. I would recommend Lucky to Lucky is a great guy to work with. He was straight forward and I felt no pressure you typically get from some dealerships. I would recommend Lucky to anyone looking to purchase, either new or used. More
What a team My team knew their car, paper work, and how a to make an old lady happy! I recommend that everyone stop and look here before they buy anywhere else. My team knew their car, paper work, and how a to make an old lady happy! I recommend that everyone stop and look here before they buy anywhere else. More
Great Service and Helpful Lucky was very helpful in finding the Honda CRV that I was looking for. He was very knowledgeable about all the different options and packages availab Lucky was very helpful in finding the Honda CRV that I was looking for. He was very knowledgeable about all the different options and packages available. Thanks you very much Lucky More
First service Took our Fit in for the 5,000 mile service. Was prompt and was pleasant in the waiting room. Just finished a 1300 mile trip and vehicle performed grea Took our Fit in for the 5,000 mile service. Was prompt and was pleasant in the waiting room. Just finished a 1300 mile trip and vehicle performed great. More
Just bought a 2015 Honda Crosstour AWD! Recently bought by 2015 Honda Crosstour AWD from Jeff Deets at Lujack Honda. His professional, friendly and honest salesmanship made the whole car buy Recently bought by 2015 Honda Crosstour AWD from Jeff Deets at Lujack Honda. His professional, friendly and honest salesmanship made the whole car buying experience a great one. He went the extra mile to ensure it was the right car and an easy, enjoyable event. He really treats his customers like royalty. I love my Crosstour and Lujack Honda. Everyone at the dealership went out of their way to make me feel like part of the family, from the staff to management, to financing. Thank you, thank you, thank you. More
First Honda ever. Best buying experince ever. Just bought a new Crosstour EX-L AWD from this dealership. First Honda I've ever purchased and this was the best car buying experience I've ever had. Just bought a new Crosstour EX-L AWD from this dealership. First Honda I've ever purchased and this was the best car buying experience I've ever had. No pressure whatsoever. Lucky was fantastic. He wants you to get the best car for your needs. I never felt rushed or pushed into a decision by either Lucky or Matt. This was BY FAR the most relaxing, comfortable, easiest car purchase. Well worth the 4.5 hour round trip drive from my house. If you dread the car buying process because of the high pressure sales routine, you need to come to this dealership and ask for Lucky. Great car, great price, great experience. More
Never bought a Honda before I've never had a Honda, so my judgment is still out on the product, but the buying experience was excellent. All of my needs were met and all of my q I've never had a Honda, so my judgment is still out on the product, but the buying experience was excellent. All of my needs were met and all of my questions were answered. Lucky F. was knowledgeable, helpful and went above and beyond to help get the right car for my needs. More
Excellent experience, helpful, not pushy I bought a new 2016 Honda HRV EX and had a great experience. The car is hard to find but was the nicest of five sub compacts I drove. The staff were I bought a new 2016 Honda HRV EX and had a great experience. The car is hard to find but was the nicest of five sub compacts I drove. The staff were attentive and helpful without being pushy. More
Simple and fast in and out! Jon Bowen contacted me the same day my vehicle arrived late afternoon and was able to let me take delivery that night. he worked me into a busy evenin Jon Bowen contacted me the same day my vehicle arrived late afternoon and was able to let me take delivery that night. he worked me into a busy evening and between him and the finance department had me on the highway home in a decent amount of time. Love the new 2016 Accord. More
Everything amazing except the finance guy! I took my car in to see what they would give me for a trade and by the end of the day, I had a car reserved with my name on it! Cole was extremely po I took my car in to see what they would give me for a trade and by the end of the day, I had a car reserved with my name on it! Cole was extremely polite and friendly regarding the entire experience. He was thorough but not too pushy. I work in sales as well and he is definitely an asset to any sales team. We actually purchased our new pilot without even test driving it! We typically only keep our cars for 3-4 years and then trade them in for a newer model. I would have given five stars to this dealership but when we sat down with the finance department (Tyson), he was exceptionally rude. He treated us like we were wasting his time. He was short with us throughout the whole signing and barely looked us in the eye. There was a difference between the check we brought to purchase the car and the final purchase agreement. When I asked about the difference (which was in our favor), he bit my head off and said they'd figure it out and probably cut us a check but he had never personally drafted a purchase agreement until now so it would not be his fault. We did not care who's fault it was, just wanted to make sure they could take a check for the higher amount. We expressed our frustration and displeasure to Cole once we finished with Tyson. My husband was so outraged he almost walked away and changed his mind. It turns out the difference in the amount was because of the license plates and they drafted the amount wrong which made Cole jump through some hoops later. All of which could have been avoided if Tyson listened to us in the first place. It is such a shame to have such a wonderful dealership with amazing sales people and have one bad apple leave a distaste and sour our lasting impression... Joanie Dean More