Smart Chevrolet
Madison, NC
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1st things 1st my wife and I drove 4hrs to the dealership on thinking we're getting a great deal. I recieved an email the night before stating that the car I was looking at had now went on sale for a great p on thinking we're getting a great deal. I recieved an email the night before stating that the car I was looking at had now went on sale for a great price so naturally I was excited. Before leaving I called to double check to make sure this is real and was told yes and upon arriving during the test drive as well but when it came to do the paperwork was tell all of a sudden the email was sent out in error and the GM Mike comes over and tells me he's sorry but he cant honor the email but he can fill my car up for my inconvenience. What a joke. So my wife and I talk it over and buy the car anyways. Now the finance Mike is shady as well he goes over the numbers and thus dealership come to find out doesn't offer ANY type of warranty at all but goes over what is call a "tire and wheel" offer and we decline but after looking over the paperwork when we got home he charged us for it anyway an extra $990 smh so when I see this it's late because we didnt get back home until late that night called all day the next day left messages for the GM Mike but all of a sudden he's in a "meeting" which I take it he's still in because I never received a call back yet called back a few hours later to speak with sales manager Chris he takes my name and number n promises me that he will get it to Mike as soon as he gets out of his "meeting" still haven't heard from him yet. Long story short their prices are over Kelly Blue Book No Warranties Shady Salesmen False Advertisers. if I could I would give them a ZERO but Thanks be to The Lord he fights my battles!!!! And I still have the Victory!!! More
Best car buying experience I have ever had thanks to the personal and friendly care and service from Paul Hooker. He was simply awesome. Would give him 10 ÷ stars. Also everyone involved from Anna in financ personal and friendly care and service from Paul Hooker. He was simply awesome. Would give him 10 ÷ stars. Also everyone involved from Anna in finance and George and the other guy from delivery went way out of there way to make this a wonderful buying experience. And I got my dream car. Thanks to you all. Would recommend this dealership to anyone that needs to buy a vehicle. :) :) :) More
Amazing experience Excellent experience. They did a great job getting me financed with a low interest rate and had the truck shipped to my driveway. The truck was exactl Excellent experience. They did a great job getting me financed with a low interest rate and had the truck shipped to my driveway. The truck was exactly as they said it would be, and more! I'll definitely do business with them in the future. The entire process was smooth and easy. More
Friendly Service I purchased a used car from Smart Chevrolet and they were very courteous professional. I was able to purchase the car for a very reasonable price. The I purchased a used car from Smart Chevrolet and they were very courteous professional. I was able to purchase the car for a very reasonable price. The car was well detailed and prepared for pickup at the date and time promised. The only thing I missed was the driver's side rear view mirror would not work. I opted for no warranty, so this was my fault. I would definitely recommend this dealer to friends and family. More
Great Place Great dealership with fair prices. Sales team was great and answered all my questions. They got me financed quickly and have been great at servicing m Great dealership with fair prices. Sales team was great and answered all my questions. They got me financed quickly and have been great at servicing my new vehicle. Very happy with them. Would recommend to all. More
Salesman Mike Miller is a fun down to earth person who didn’t pressure me at all and gave his honest opinion when I asked his thoughts on things, whether negative or positive. We joked and laughed on our didn’t pressure me at all and gave his honest opinion when I asked his thoughts on things, whether negative or positive. We joked and laughed on our test drives, I don’t remember enjoying car shopping so much! Chris, the general manager and Ana in finance are great friendly professional people, along with everyone there...I can’t find one bad thing to say. 🙂 More
Stay far away here! I brought a Tahoe at the end of March 2019 and my transmission went out October 17, 2019. I've called over 20 times to speak to the general manager I have yet received a callback this pla 2019 and my transmission went out October 17, 2019. I've called over 20 times to speak to the general manager I have yet received a callback this place is a rip off they just want your money and that's all! they do not care about you! only your money be aware stay far away now I am having to get a lawyer to handle this situation and I’m getting the news stations to get them onboard as well for me. More
Untruthful Salesman and Dealer Incompetence I bought a Ram 3500 from the dealership and the truck is fantastic, the problem is the car dealership promised that I would receive another key for th I bought a Ram 3500 from the dealership and the truck is fantastic, the problem is the car dealership promised that I would receive another key for the truck, because I only have 1 key currently. The salesman, his name is Chris Cavalerri, he keeps giving me excuses for not having the key. I will never buy from this dealership again, because my trust has been broken. David A. Gardner Minot, ND More
I really wish there was a 0 ⭐ button! SMART Chevrolet is full of liars & thieves!!! Please-please do NOT fall for their scams, lies, tricks! full of liars & thieves!!! Please-please do NOT fall for their scams, lies, tricks! More
DO NOT BUY FROM SMART CHEVROLET I highly do not recommend buying a vehicle from Smart Chevrolet. I purchased a brand new 2019 Silverado high country duramax a $70,000.00 truck. I had I highly do not recommend buying a vehicle from Smart Chevrolet. I purchased a brand new 2019 Silverado high country duramax a $70,000.00 truck. I had the truck shipped from NC to Fl and It took them nearly a week to get the truck picked up. Once the truck arrived It had multiple scratches. There manager Mike told me to go and get a quote to repair the brand new truck. I went directly to a local chevy dealer and got a quote of $1,200.00 to fix and repair the damages. They then informed me that they were thinking It was a few hundred and not a thousand dollars. I have left multiple messages with there manager sense submitting the invoice and they will not return my call. Now i have to come out of pocket to repair and get an attorney involved to make sure they get what they deserve. Terrible business skills. Wish i bought a truck locally. DO NOT BUY FROM THESE JOKERS. More