Smart Chevrolet

Efficient service. Salesperson was well informed and explained the process in detail. Also they ensured customer satisfaction in a timely fashion and provided excellent service. The entire team at this explained the process in detail. Also they ensured customer satisfaction in a timely fashion and provided excellent service. The entire team at this dealership was great. Definitely a satisfied customer!!! More

Great experience, these guys took care of me with purchasing a great used car. The people were exceptional with helping me with all the documents needed. Thank you so much again! purchasing a great used car. The people were exceptional with helping me with all the documents needed. Thank you so much again! More

I got a deal with these guys. They are amazing in handling their clients. It was my first experienec with him but if I needed I will defnitely callled them again. Really their service is great! handling their clients. It was my first experienec with him but if I needed I will defnitely callled them again. Really their service is great! More

I started the purchase on a car from this dealership 04/21/21 filled out application did the paper work sent it back.i asked the first female salesman which i actually forgot to get her name..but i aske 04/21/21 filled out application did the paper work sent it back.i asked the first female salesman which i actually forgot to get her name..but i asked about the delivery process and ask hiw long will it take to receive my car after paperwork...she said it will take 3-4 days an you the car will be delivered i said ok and i actually put a partial down payment down at that time an told her i would put the remaining balance down on my pay day meanwhile the paperwork was sent back an a couple days go by no word from the dealership i also started working with another salesman named eli. So he checks the status of car an says its not ready..so i said hmm okay maybe they busy a couple more days go by an i text him again for a status update its still not ready...hmmm now thats strange so eli later text backs an say that since i didnt pay the full downpayment technically the car isnt sold an if somebody came offer cash they could sell it so he ask if i can put the rest of down payment an it wil speed up the process...so i put the rest of downpayment down which i told them i would on my payday which was actually the next day.but anyway so i think i let another day go an i asked for status update he said he would check an its still not ready..now at this point its just plain ridiculous...so then i asked him whats is wrong with the car because there wasnt any issues noted..so i didn't get a response as of the time of this post 5/3/21 i open the chat on the webpage an ask for a update. They said they were waiting on some parts. So again i asked what was wrong with the car? An why did they didn't fix the issue before selling it. The chat was ended so i opened another chat kayla Hutchinson joined it i asked for an update again she said she couldn't see the status of the delivery because she not on the sale...which is fine all i wanted and still want to know is when the car will be delivered??? Im upset because I was told i would have it with in 3-4 days an its almost been 2 weeks an im still waiting...thats crazy an i felt the need to file this complaint because im very unhappy that i cant get an answer...im being told i will get a call an i still havent received a call...now the as far as the paperwork and the communication before i put down payment it was smooth fast but after i did the down payment. An it got to delivery phrase thats where it went downhill...an my main goal was to have it before mothers day an im kinda worried ..anyway the stock #788050 2014 Mercedes e350 ... Ps excuse my lack of punctuation its late and im tired an i didnt want to have to file this but i just wanted it to be known More

I wouldnt even give this place a one star! My 18 yr old I wouldnt even give this place a one star! My 18 yr old son found a truck on their website and inquired about it. He went ahead and applied for fina I wouldnt even give this place a one star! My 18 yr old son found a truck on their website and inquired about it. He went ahead and applied for financing through them and got approved. So he scheduled an appointment to go look at the truck which he was told would be detailed and fueled up for him to test drive. He makes the 3 hour drive for his 2pm appointment today to be told that the truck is not ready and that he cant even test drive it. So i make several phone calls and speak with multiple employees today and finally speak with a sales manager named Joel who says he will find out when the truck will be ready and that can ship to him. That was fine until i just recieved a phone from Joel stating that it will be next week before it can be ready but that they just sold it to an online buyer! Furious does not even begin to explain how I am feeling right now. Definitely would not recommend anyone dealing with these people. Now my son has had a hard pull on his newly established credit and no truck!!!!! Not the way you run a business!!!!!!!!!!! More

Drove 6 hours to get to Smart Chevrolet. Bought a 2019 Chevy truck. Justin Stanley was the salesman. Justin told us the engine was in "perfect condition". 20 minutes after we headed home with the truck t Chevy truck. Justin Stanley was the salesman. Justin told us the engine was in "perfect condition". 20 minutes after we headed home with the truck the CHECIK ENGINE light went on. Called Justin, he said it was too late to do anything. Luckily we found a Chevrolet dealer who diagnosed a couple of problems with the engine along with a year old recall that was never fixed, and it should not be driven until fixed. Justin was absolutely no help calling us "felons" for calling him to complain. He has certainly lived up to the used car dealer reputation. 10 days later we have the truck back all fixed. Check out the other reviews on this site. RUN AWAY FROM SMART CHEVROLET as fast as your legs will take you. Awful experience. More

!!! 'RUN FROM THIS DEALERSHIP'!!! They List & Advertise '1' attractive Car & Price ONLY to solicit Inquiries/prospective Buyers into the Dealership then after 'guaranteeing you have the car'??? during writ '1' attractive Car & Price ONLY to solicit Inquiries/prospective Buyers into the Dealership then after 'guaranteeing you have the car'??? during writing up your 'actual' Bill of Sale/Contract your Salesman will try to 'Bait & Switch' you to another car with the STORY that... 'oops/so sorry' 'your car' was just sold out from underneath you in the last 15 minutes???... but we do have other cars for your consideration??? RUN, RUN, RUN More

sales bad cars. Does not stand behind the used cars they sale. Bought a used car for 150000 had less than 30 days broke down 3 times already. Computer went now . Dealership will not make good. Smart Chevrol sale. Bought a used car for 150000 had less than 30 days broke down 3 times already. Computer went now . Dealership will not make good. Smart Chevrolet manager said I should of had more sense than to buy a car with close to a hundred thousand miles on it. I'm 22 year old woman and never bought a car before. Sold me a extended warranty for 2750.00 said it would cover anything that breaks. Does not cover anything that has broken already. Now trying to make me pay a 1000 in repairs and I have not even had car 30 days. Do not buy from them. They lie More

I wanted a Honda CRV but the one I talked to Deidra about was gone, she asked me what I was looking for and I told her the same exact thing. She told me she would let the owner know and they would be able to was gone, she asked me what I was looking for and I told her the same exact thing. She told me she would let the owner know and they would be able to get me something. So said so done, patience is a virtue I will be working with this dealership again! More

Please see my review on Google. Go; NO run and see Delilah Martinez! She is the Best Sales Person there! What an Amazing experience we had at Smart Chevrolet. We were immediately greeted upon walk Delilah Martinez! She is the Best Sales Person there! What an Amazing experience we had at Smart Chevrolet. We were immediately greeted upon walking on the lot for a pre-schedule visit. Their eagerness, professionalism went above and beyond. If you go to Smart, please make sure you ASK for Delilah Martinez! She was Awesome! Her keen ability to go above and beyond was Fantastic. She will work your deal, follow-up with you and ensure complete satisfaction. Unfortunately, we didn’t purchase due to the location not having the 2021 High Country Edition Tahoe that I insisted on...I will send my family and friends to her without any hesitation. I ran used car dealerships in the past before embarking on my own business and she definitely would be someone I would hire without hesitation. Keep up the great work Delilah you have a Bright Future in car sales. If you are in the market for a dependable, reliable, affordable used car please go to Smart Chevrolet and ask for Delilah! You will not be disappointed. Keep up the great work and Thank you for always putting your customers first and being friendly, personable, and just a delight to work with. More