Smart Chevrolet

If there was a lower score than 1 star that is what I would give. This is the most unprofessional, and dishonest Dealership that I have ever dealt with. Communicated with them about a 2016 Chevrolet 3500 would give. This is the most unprofessional, and dishonest Dealership that I have ever dealt with. Communicated with them about a 2016 Chevrolet 3500 dump truck. for about 3 weeks. Finally got the price down to a reasonable offer. We agreed on the price and setup a day for us to come and pick up the truck. Talked with Ike and Carl regarding the vehicle multiple times before driving 4 hours. Matter a fact Ike called me while I was driving to the dealership from South Carolina to make sure we were still coming. I informed him that we were currently on the road and would arrive at the dealership around lunch time with check in hand for the purchase price of the truck. He told me that he had the keys and would have the paperwork ready when we arrived. 15 mins before arriving at the dealership Ike calls back and informs me that another customer has come in and is looking at the truck and may purchase the truck. I informed him how close we were to the dealership and he tells me he can't hold the vehicle. We arrive at the dealership and another customer is looking at the vehicle. Ike comes in doesn't introduce himself or even say hello, walks into his office and begins paperwork on the truck. We asked if the customer was purchasing the truck, customer says he was looking to. 5 mins later, we asked Ike if he was, and customer said yes. This was very disrespectful and unprofessional. We had a deal, and drove 4 hours there to pick up the truck. 8 hours round trip to come home empty handed. This truck was being purchased to use at a non-profit Children's Ministry. They lie at Smart Chevrolet!!! Don't care anything about the customers. Ike and Carl should be terminated for how we were treated. I will also be contacting GM Corporate Office about this. Probably won't do any good but at least they'll know. I will also be making a report to the Better Business Bureau about this incident. More

I recently saw the vehicle I have been looking for at the price I was willing to pay. Sent a message to the dealer on Saturday night expecting a call Monday morning. I was surprised when Liz contacted me on price I was willing to pay. Sent a message to the dealer on Saturday night expecting a call Monday morning. I was surprised when Liz contacted me on Sunday, gave me all the info I was requesting. She stayed in contact with me regularly through the whole process and even after the sale when I had questions. Her honesty, professionalism, and knowledge was far above what I had expected. I ma pleased with the entire process and would highly recommend her to my friends. More

They do not even deserve on star. Why are they still in business?? This place will work with you.. They want you in a car but but the car hasnt been serviced. They piece it together to get it off the lot. business?? This place will work with you.. They want you in a car but but the car hasnt been serviced. They piece it together to get it off the lot. The manager is a joke! He couldnt run a pair of panty hose. Dont buy from them. Save your money and your time! More

It's a time saver to work with them. They assisted us in locating the exact vehicle we were looking for. Thank you so much, guys! locating the exact vehicle we were looking for. Thank you so much, guys! More

They were excellent to work with. Throughout the entire process, I worked with them. I appreciated how fast the representative answered all my questions and helped out in any way he could. process, I worked with them. I appreciated how fast the representative answered all my questions and helped out in any way he could. More

My car had some front-end damage, but they repaired it and cleaned it up so well that it now looks brand new. I highly recommend them. and cleaned it up so well that it now looks brand new. I highly recommend them. More

They are fantastic at dealing with their customers. It was my first encounter with him, but I will definitely contact them again if the need arises. Their service is truly outstanding! was my first encounter with him, but I will definitely contact them again if the need arises. Their service is truly outstanding! More

I collaborated with them throughout the entire process. I was impressed with how quickly the representative responded to all of my questions and offered assistance in any way he could. was impressed with how quickly the representative responded to all of my questions and offered assistance in any way he could. More

The personal and friendly service and care provided by this company was the best I have ever experienced. I was simply blown away by them. They deserves a five star rating! this company was the best I have ever experienced. I was simply blown away by them. They deserves a five star rating! More

Personally, I have enjoyed working here. I had some front end damage and the body shop took care of my car and it looks as good as new. end damage and the body shop took care of my car and it looks as good as new. More