Smail Mazda

I was very pleased with my experience at Smail Mazda! I I was very pleased with my experience at Smail Mazda! I went into the dealership knowing exactly which car I wanted and what price I was looking f I was very pleased with my experience at Smail Mazda! I went into the dealership knowing exactly which car I wanted and what price I was looking for. I never felt pressured to change my mind or make a quick decision, which is definately not typical for a car dealership. After just a few minutes of negotiating, we were at the price I was comfortable with and started the paperwork, which seemed to take forever, but thats typical. Overall, Mike did a great job and was extremely friendly and easy to talk to. While meeting with Nick to sign all the final paperwork, I was very impressed with how easy going and informative he was. Once again, he explained everything very well, and I never felt pressured into to buying anything extra. Overall, I was very impressed with the Smail Mazda dealership! They did a great job and I LOVE my Mazda 3! More

My experiance was terrific at Smail Mazda. Their sales people were the nicest group of people I have came across in the car business. Ralph and Lindsay were both very helpful and I am now the proud owner people were the nicest group of people I have came across in the car business. Ralph and Lindsay were both very helpful and I am now the proud owner of a 2011 Mazda 3. More

I requested quotes from 3 dealers in the area, and Steve from Smail Mazda was the only rep to continuously follow up to ensure I got what I wanted and needed in a car. He was prompt, professional and a ple from Smail Mazda was the only rep to continuously follow up to ensure I got what I wanted and needed in a car. He was prompt, professional and a pleasure to work with always. I brag to everybody who will listen about Steve, Smail Mazda, and my experience there. In spite of inclement weather, power outages, and a driver having to deliver the final paperwork for signing, the entire experience worked out perfectly. Steve and Smail Mazda worked to overcome every obstacle Mother Nature and modern techonology threw their way that evening to ensure I was a satisfied customer! Job well done, gentlemen! Thank you!! More

ralph and associates handled the transaction in a very efficient and professional manner. Due to a family medical problem, speed and easy process was necessary and the team exceeded my expectations. Espe efficient and professional manner. Due to a family medical problem, speed and easy process was necessary and the team exceeded my expectations. Especially appreciated was the patience the staff exhibited due to above situation. Many thanks Richard Hubans More

i had a friend buy a car the previous day and he had such a great experience i decided to drive the extra 20 miles passing my local mazda dealership and i'm glad i did. Ralph worked out a great deal with me a great experience i decided to drive the extra 20 miles passing my local mazda dealership and i'm glad i did. Ralph worked out a great deal with me and took the time to go over all the options on the car and nick from the finance department was also a great guy,sold me the extended warranty. you can tell this dealership has quality people,me taking the time to write my experience says a lot,i never do this. More

The staff was very friendly and patient with me. Ralph explained every detail of the new car. He made sure I was comfortable with the buying process and even bought soft drinks for my sister and myself. explained every detail of the new car. He made sure I was comfortable with the buying process and even bought soft drinks for my sister and myself. They worked hard to get me approved and I felt like a customer, not just another sale. I will buy my future cars from Smail. More

My husband and I love our new car from Smail Auto. They really took care of us and made it quick and easy to get the car we were looking for. They took extra time out for us and helped us make the best dec really took care of us and made it quick and easy to get the car we were looking for. They took extra time out for us and helped us make the best decision based on our needs. We are looking forward to a long relationship with this company for any of our vehicle needs. We would also buy from them again. They gave us a fair price on our trade and there is nothing we can complain about. It was a completely positive experience all around. Also, our salesman Ralph was not like like the typical salesperson, he was a very pleasant, positive and informative. We bought a Mazda 3 and love it so much - THANK YOU! More

I went to test drive a new 2011 Mazdaspeed 3 at Smail. Ralph was very helpful and knowledgeable about the car and let me take it on a good test drive. He was interested in what type of car I was interest Ralph was very helpful and knowledgeable about the car and let me take it on a good test drive. He was interested in what type of car I was interested in whether it be the Mazda or something else. This led us to taking a slightly used 2011 Subaru WRX for a test drive for comparison. It was one of the cars on my list to check out and I was able to do this right at Smail for a back-to-back comparison. Minus the awd of the Subaru, the Mazda was the obvious choice for me. The sale was simple and fast and they stayed late to get me the car that night. Thanks again Ralph, -Erik More

I purchased a Mazda3 in 2009 through Smail Mazda, I wasnt overly excited about the experience, but it wasnt THAT bad either. When I wanted a Mazda6, I went to Smail and spoke with the same salesman that I p overly excited about the experience, but it wasnt THAT bad either. When I wanted a Mazda6, I went to Smail and spoke with the same salesman that I purchased my Mazda3 through. Smail is non-negotiable or wiling to work with you to get you what you want. I told them what I was willing to pay and they kept coming back higher and higher. They also never once offered to allow me to test drive a car. The exact car that I wanted was at another dealership, however they did have a couple of similar cars on the lot. I left Smail without making a sale. Later that evening the salesman called and again tried to offer me a sale. They initially started out giving me LESS for my trade than it was worth and wouldnt budge on that either. Finally I contacted the dealership who had the car I was looking for, they were only a few miles away...I now have the car I wanted, a lower payment then I was asking for and I will never go back to Smail! More

The reasons I bought a vehicle from Smail Auto is I trusted my salesperson (Steve Miller). My daughter & I purchased a vehicle in 2009 and was very satisfied with Steve Miller back then. He was very trusted my salesperson (Steve Miller). My daughter & I purchased a vehicle in 2009 and was very satisfied with Steve Miller back then. He was very friendly and helpful and answered my questions and concerns. Secondly, I chose Smail Auto because of the $750 Rebate and zero percent financing. More