Smail Mazda
Greensburg, PA
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Bill sold me my first Mazda three years ago. Since then, he has maintained contact by leaving voice messages. Because I was getting my car serviced, I stopped by to talk with him and he informed me of the he has maintained contact by leaving voice messages. Because I was getting my car serviced, I stopped by to talk with him and he informed me of the incentives for trading my high mileage car for a new Mazda 3. I'm never sure if I'm getting the best deal because I'm so easy-going, but I'm happy with my new car and pleased with the amount of time Bill set aside to work with me. My only complaint is that it takes five hours to buy a car! That was a serious time sink. I know that's not Bill's fault because he was waiting around with me waiting for others to make decisions. Just something the dealership should look at! Again, I really appreciate it that Bill establishes a friendly relationship not only to sell the car, but to check up with you over the years as well. Because of that, I will always come back to Bill at Smail when it's time to trade again. More
my experience at Smail Mazda was very positive. Clark Sheppler's product knowledge of the CX-9 touring model was insightful and helpful. Clark did a fine job reviewing the features and functions of the Sheppler's product knowledge of the CX-9 touring model was insightful and helpful. Clark did a fine job reviewing the features and functions of the vehicle. I'm a satisfied customer. More
My daughter wanted to purchase a Mazda Speed 3. We contacted Smail and they notified us that they didn't have any on the lot, but were expecting one on the truck within a month. They contacted us when contacted Smail and they notified us that they didn't have any on the lot, but were expecting one on the truck within a month. They contacted us when it came in, we negotiated price and accepted offer. Everyone was very kind and helpful. More
Clark was very helpful, knowlegeable and able to answer all our questions. We will deal with him and Smail Mazda again for our future car needs. all our questions. We will deal with him and Smail Mazda again for our future car needs. More
Great experience with Bill from first phone call to driving away with the automobile. Bill is really personable and we did find out we had a lot in common. driving away with the automobile. Bill is really personable and we did find out we had a lot in common. More
First off everyone in this dealership is very friendly and will greet you on the lot as well as in the showroom. Everyone I spoke to was very kind ranging from the sales associates to the finance guy (Nic and will greet you on the lot as well as in the showroom. Everyone I spoke to was very kind ranging from the sales associates to the finance guy (Nick the finance guy is awesome btw!). The sales associate that I was in specific contact with was Brian O'Connor. He bent over backwards to do anything to help me out. The first night he stayed over an extra 45 min so I could test drive the vehicle. The next day when I went to go pick-up the car he stayed an extra 2 hours while waiting for finance approval. The approval didn't come that day, but Brian was sure to let me know when it came and what kind of deal he could make me. After finally getting the car Brian showed me around the vehicle and knew the ins out outs very well. A couple days after leaving the lot I realized I forgot an item out of the car I traded in that my mother really wanted me to get back. I called Brian up and he went out to their storage lot, grabbed the item and held it for me to pick it up. Overall a great dealership, great experience and great people. Thanks Smail. More
Bill was fantastic to work with. I would definately recommend the Smail dealership and staff to anyone who is looking for a new vehicle. I have infact already had many people stop to check my new ride recommend the Smail dealership and staff to anyone who is looking for a new vehicle. I have infact already had many people stop to check my new ride and hae told them to stop in a Smail Mazda and see Bill. More
I had a very pleasant purchase experience at Smail. Mr. Robinson was very helpful in getting me set up in my new Mazda. I already new which vehicle I was interested in and he helped me decide on certain am Robinson was very helpful in getting me set up in my new Mazda. I already new which vehicle I was interested in and he helped me decide on certain ammenities that I do feel will benefit me. There was very little "sales" pressure and I appreciated that. More
It was a quick and easy sale. I knew what I was looking for when I went in and everyone was very helpful in making sure I was getting exactly what I wanted for the price I expect. I would buy from them ag for when I went in and everyone was very helpful in making sure I was getting exactly what I wanted for the price I expect. I would buy from them again. More