Smail Mazda

This year, my husband and I decided to purchase a new car. We were heavily considering the Honda CRV since some of our family and friends own one, however, my husband read some excellent reviews on the car. We were heavily considering the Honda CRV since some of our family and friends own one, however, my husband read some excellent reviews on the Mazda CX-5 2014 so we traveled to a dealership in Greensburg, PA . Ralph Kercheval approached us and proceeded to show and let us both test drive the Mazda. As we sat in traffic with a large truck next to us, Ralph pointed out the quietness of the car. I wear two hearing aids and I was astonished that I could hear the conversation and music playing so clearly without hearing all the outside noise. Impressive! When my husband and I drove the Mazda for a test drive, we were also impressed how well it performed on the road. The Mazda CX-5 holds the road tightly and we loved the power of it going up a hill. Ralph pointed out all the qualities of the car and is obviously an expert in his knowledge of the Mazda. Myself being in the customer service business for over 24 years, Ralph is a true gem to the Mazda dealership. We were treated as "family" and service goies a long way when considering a vehicle that you'll be driving on a daily basis. We were sold! Only one suggestion for Mazda. I think there should be at least two color choices for interiors no matter what the outside color of the car is. Other than that, we both love our new 2014 Mazda CX-5. Thank you, Linda & John, Johnstown, PA More

Ralph Kercheval was excellent! He was professional & up front. This was the easiest car buying experience i have ever had!! I Would definitely recommend Smail & Ralph!! up front. This was the easiest car buying experience i have ever had!! I Would definitely recommend Smail & Ralph!! More

Clark was very knowledgeable, friendly, and helpful. He took his time to explain all the features of the car. He was not overy aggressive. This was very much appreciated. I also worked with a gentleman wh took his time to explain all the features of the car. He was not overy aggressive. This was very much appreciated. I also worked with a gentleman who does the financing. I can't remember his name. He was very friendly and made the entire process smooth. I would strongly reccomend this dealership. More

Our experience with Smail Mazda has been the best, from the time we arrived and greeted by Clark till the time we left in our new car we couldnt have asked for better easier car buying day!! Thank you Clar the time we arrived and greeted by Clark till the time we left in our new car we couldnt have asked for better easier car buying day!! Thank you Clark and Nick for an enjoyable day!! WE WILL BE BACK!! More

Clark was one of the nicest salesman I have ever dealt with. He was able to answer every question i had and showed the car like it was his baby. with. He was able to answer every question i had and showed the car like it was his baby. More

I had been searching for a vehicle for the last month, but either the sales representative or the car itself were not good matches for my needs. Ralph came out to the lot to greet my husband and me, took but either the sales representative or the car itself were not good matches for my needs. Ralph came out to the lot to greet my husband and me, took us for a test drive and pointed out the features on this particular model. He assessed our needs and was certain to show each and every safety feature that the car possessed. He was friendly and informational without being pushy. Ralph's willingness to "go the extra mile" in finding the model of car that I wanted, his friendliness and honesty are the reasons that my new vehicle was purchased at the Smail dealership. He is an asset to the dealership. More

We went in looking for a new car and trying to keep it on a budget. We had one mandatory requirement which was to have a manual transmission. Many of the other dealerships that we went to would try to put us a budget. We had one mandatory requirement which was to have a manual transmission. Many of the other dealerships that we went to would try to put us in an automatic. Smail was very helpful and got us a great deal on a great car. The financial guy was very helpful and explained everything. I would definately recommend them to anyone and I will be back there myself for both service and future shopping. More

I have been to many dealerships dealing with many sales reps over the years. Clark by far is the best sales rep I have ever had. He made the whole transaction smooth,stress free and enjoyable. He was very reps over the years. Clark by far is the best sales rep I have ever had. He made the whole transaction smooth,stress free and enjoyable. He was very informative about the products he sells. I will definitely recommend him to anyone looking to buy. A+ More

Very pleased with the entire process. I was able to take a very lengthy test drive which was the real decision maker on me getting a new vehicle. They did not keep me longer than I wished to stay at the de a very lengthy test drive which was the real decision maker on me getting a new vehicle. They did not keep me longer than I wished to stay at the dealership during any of my visits and did not push me into making a decision on the spot. No pressure and a really good deal. More

Fair pricing, knew the car's features, didn't make us wait -- all a huge difference from the dealership that we walked on (Monroeville Mazda). wait -- all a huge difference from the dealership that we walked on (Monroeville Mazda). More