Smail Honda

I dealt with Dustin on my CR-V purchase and was extremely I dealt with Dustin on my CR-V purchase and was extremely pleased. He answered any questions I had and even offered to come in on his day off if n I dealt with Dustin on my CR-V purchase and was extremely pleased. He answered any questions I had and even offered to come in on his day off if need be. His thoroughness and of course Honda's quality closed the deal. I've always heard that the sales force at Honda was snobbish because they know they have a good product that will sell itself but, I can assure you that my dealings with Dustin Bingham and Greg Castine couldn't have gone any smoother. Both gentlemen were very professional in their dealings with me. More

Completely satisfied with all aspecs of the relationship and transactions Eric worked with me and met my needs to make the purchase of my new vehicle. Everything was done in a professional manner and was and transactions Eric worked with me and met my needs to make the purchase of my new vehicle. Everything was done in a professional manner and was a pleasant experience. Will go there for my next purchase. More

My son needed a good entry level car to use while he is My son needed a good entry level car to use while he is in collage. I drove a toyota, a hyundai, and a Honda from the same class and price range and My son needed a good entry level car to use while he is in collage. I drove a toyota, a hyundai, and a Honda from the same class and price range and chose the Honda. The sales team at Smail Honda treated me like an adult and made me a fair deal on the first offer. No games. I would of walked if they were the kind of dealership that never deals in real money or trys to sell you a payment only. This is about my 18th car purchase, probable more, and I think this was the best experience out of them all. After we settled on price and money down, during the finance approval part of purchasing we discovered that my credit rating was trashed. Very embarrassing to me and did not know that was happening in my household. They stuck with the deal and made it happen for us{my son and myself}. I had to pay a little more but that is not Smail Hondas Fault or Honda Motor Company. I look forward to discovering how good or bad the service department is. All I know is they have a good reputation with friends who have purchased there. Sincerely: Michael J Carbonara More

The reason our purchase of being so hassle free and enjoyble can be said in two words "DUSTIN BINGHAM". We have bought at least 7+ new vehicles in our lives and this was the most rewarding experienc enjoyble can be said in two words "DUSTIN BINGHAM". We have bought at least 7+ new vehicles in our lives and this was the most rewarding experience we have ever accomplished. Leading up to the actual purchase he was very informative, patient and understanding. I never felt over pressured and felt very comfortable dealing with him. I would definitly refer Dustin to family and friends with confidence. Dustin is a great assest in our eyes to Smail Honda. Jo Ann and Larry Speicher More

My wife and I found Wes to be very personable and professional working with us on purchasing a new car. When all was said and done after visiting other Honda dealerships, our decision to buy from Sm professional working with us on purchasing a new car. When all was said and done after visiting other Honda dealerships, our decision to buy from Smail was really based on the working relationship we had with Wes and his low key approach. At some point there is an element of trust that has to go into determining what dealer you will go with. I think Wes exudes that trust, I hope we're right. More

Thomas Sylvester is a stellar salesperson. The sales manager was able to work with Tom, who knew what we needed to get us the best deal possible.. There was absolutely no pressure or veiled innuendos ab manager was able to work with Tom, who knew what we needed to get us the best deal possible.. There was absolutely no pressure or veiled innuendos about purchasing the vehicle. Everthing was straight up and courteous. The dealership should be a model for all others. We will definitely be purchasing from them in the future. More

My wife and I visited Honda Village on Saturday afternoon for a test drive of a new Honda Insight car that we had been considering. Mr. Curtis Greek, Internet Sales Manager, had been in touch via email and t for a test drive of a new Honda Insight car that we had been considering. Mr. Curtis Greek, Internet Sales Manager, had been in touch via email and telephone and had invited us for a test drive. Although we were seriously considering a purchase, we were not really thinking about buying that day. But after the test drive, we sat down with Curt to negotiate a price. Mr. Greek was extremely helpful and brought back a good price on the vehicle that matched what we expected from our research on the internet. It included the exact equipment that we wanted, and we were not pressured to buy any other options. Everyone at the dealership was friendly, but there was no high-pressure tactics employed. They presented us with a good deal and (of course) were extremely pleased when we decided to accept the offer. After a short, friendly time with the Finance Manager, who modified an initial extended warranty offer to match more closely our driving habits, the deal was consumated, and my wife drove her new car home that same afternoon. Some of the equipment has to be installed by the service department, but Mr. Greek has already been in touch with us (Monday morning) to inform us about the progress made in getting that done. More

This is the second Honda I purchased from Smail Honda and I was very please with the way I was treated. Joe Valasek the asistant manager made me a great deal, and everyone I met at Smail Honda was great to w I was very please with the way I was treated. Joe Valasek the asistant manager made me a great deal, and everyone I met at Smail Honda was great to work with. I had my facts when I sat down to deal and it took them little time for Smail to make a very good offer. When ever I stopped by the dealership other sales people knew who I was and quickly helped me to get what I needed. MY salesman Wes, had a out going postive personality that made that feel like he wanted my business. Outstanding experience. More

I guess I have been searching for another honda since 2008. Started again in early 2009 only this time on the internet with all the honda dealers including WVA. Curt never got tired of my emails and alwa 2008. Started again in early 2009 only this time on the internet with all the honda dealers including WVA. Curt never got tired of my emails and always gave me options on what was in the lot, I made one trip there but decided to wait. He continued to talk with me through emails and would send me emails when something came in that he thought we might be interested in. I knew when we were ready to purchase a honda it would be from him. So on a trip from the doctor we decided to stop at Honda Village again. We have owned hondas since 1990 and knew that would be our only purchase. We didn't expect to buy one that day but we ended up finding the perfect car and the perfect price. Curt was very patient with us, answered our questions and allowed us the opportunity to go home and discuss it further. However I had no idea that other staff would be so good to us too! Patsy stopped to talk with us and to make sure Curt was working with us, I told him Curt has been dealing with me since March 2009 by emails. We of course had other questions that popped up after we got home and thru emails Curt answered or worked them out for us. He even had Michael (fiance) call to reassure me of our payments and where we wanted our loan from. Our appointment was made to finalize our deal and then we met Eric. Wow what can I say but that we were treated like family!!!!! We got way more than what we wanted, we were treated well by everyone. I know that I will always own a honda and I also know that it will only be purchased from Honda Village. I have dealt with all the honda dealers and no one, again no one worked with us like Curt and his co-workers. The experience was more than I ever received from the other dealers and it will last a long time. Thank you Curt for making us feel a part of the family there at Honda Village. I have never been treated so well... More

Everything was done in a very professional manner. In fact, I was so impressed I recommended that my sister-in-law speak with Henry regarding the purchase of the car I traded in. She contacted Henry and fact, I was so impressed I recommended that my sister-in-law speak with Henry regarding the purchase of the car I traded in. She contacted Henry and after making an appointment, she met with him and purchased the car. More