Smail Honda

As a long time GM owner I assumed that I would continue that loyal relationship when I began looking for a new vehicle last year. However, right around the time that I started looking GM announced that it that loyal relationship when I began looking for a new vehicle last year. However, right around the time that I started looking GM announced that it was eliminating some of its divisions including Pontiac which was the line of the vehicle that I had at the time. As I primarily use my vehicle for recreational and dog chauffeuring purposes I was hoping to find a small SUV. The options at Chevy were limited to the HHR which did not have 4WD, not a necessity but useful for snow and getting to hiking trails. Otherwise the HHR was okay but smaller than I would have liked and very low to the ground, which presented a challenge to me and my bad back. I had originally avoided GMC because their products were becoming prohibitively expensive but they had recently introduced the Terrain and also had the Arcadia. Both were okay but still relatively expensive if decided to go with a 4WD model plus all of that plastic in the front of the Terrain made me a little nervous about taking it into the woods. Around that time I was reading a magazine and saw an ad for the Honda Element which had a dog friendly package option available so naturally I had to investigate it. Now at first glance, the Honda Element may not be the best looking vehicle out there but from a functionality perspective I am beyond satisfied. In fact the quality and flexibility of this vehicle have gone beyond my expectations. Ironically, there is a Honda dealer closer to where I live but when I was searching the Internet for Elements with the options that I wanted Curt Greek from Smail Honda responded almost immediately to my inquiries and I was impressed by that. To be fair the local dealer did eventually respond but by time that they did Curt was already presenting my with models with options that I wanted. Needless to say I never did get back to the local dealer and a year later I am not sorry that didn't. My first time experience with Honda vehicles in general and Smail Honda specifically has not only been positive but impressive. After dealing with GM and one of their largest local dealers for longer than I care to acknowledge, it has been a great experience to feel that my business was not only wanted but genuinely appreciated. In closing I just want to say thank you to Honda for making a great affordable product, and to all of the good people at Smail Honda, specifically Curt for all of your professional assistance and the great service people. More

Best experience that my husband and I ever had purchasing a vehicle. We would definitely return to Smail Honda Village when we decide to purchase another vehicle! I first contacted Frank Moyer, salesman, a vehicle. We would definitely return to Smail Honda Village when we decide to purchase another vehicle! I first contacted Frank Moyer, salesman, by phone to clarify some things I saw on their website regarding the vehicle we were interested in and the Certified Honda Warranty. He was very knowledgeable and answered every question that I had. After visiting some dealerships in our local area, we decided to make the hour and a half trip to Greensburg to look at the vehicle we were interested in. Upon arrival, it began to rain. Frank made accommodations so we were able to view the vehicle out of the rain. He walked around the vehicle with us and explained every detail about the vehicle. Once we were ready to take a test drive, he rode along explaining all the interior features, answered any questions we had, and insisted that both my husband and I drive the vehicle before we considered purchasing it. He worked very hard for us getting the best trade in value for our current vehicle and the best price for the vehicle we were purchasing. While we were waiting to complete our financing paperwork, Frank was very accommodating providing snacks and drinks for our family. Our experience with the Financing Department was just as good. Eric Woodmancy completed all of our paperwork and explained everything we were signing in detail. He was able to get us a better interest rate, which allowed us to purchase an additional warranty. Both Frank and Eric worked an hour past the dealership closing, so we could take the vehicle that day and would not have to return at a later date. I would definitely recommend Smail Honda Village to anyone. It was worth the drive for the pleasureable experience we received. More

Jeff went out of his way to have the car ready and waiting with a huge bow when we came to pick up the car with our daughter, knowing it was a surprise for her birthday. Mr. Connelly helped us with al waiting with a huge bow when we came to pick up the car with our daughter, knowing it was a surprise for her birthday. Mr. Connelly helped us with all of our financing paperwork and was timely and courteous. It was a very good experience. More

My experience with Smail Honda, and Ralph in particular was absolutely wonderful.He helped me find the exact vehicle I was looking for, and with no;high pressure sales tactics, only a warm, friendly and h was absolutely wonderful.He helped me find the exact vehicle I was looking for, and with no;high pressure sales tactics, only a warm, friendly and helpful attitude. This was my very first solo car purchase, and I would most definitely return to Smail for future purchases, even though they are farther than many dealers near my home. The drive was well worth it. I will most definitely recommend Smail Auto, and Ralph Kercheval to all my family and friends!!! More

Curt was great. He was very easy to work with and the entire process went smoothly. He made us feel very welcome and didn't pressure us into a purchase. entire process went smoothly. He made us feel very welcome and didn't pressure us into a purchase. More

I usually don't enjoy purchasing a car because I find it tedious and a high pressure to buy experience. I had a wonderful experience when I purchased my car from Smail Honda Village. The salesman tedious and a high pressure to buy experience. I had a wonderful experience when I purchased my car from Smail Honda Village. The salesman was knowledgeable and professional, as well as the manager. Both were very helpful in explaining all details of the purchase. I will gladly go back for my next car and have told my brother-in-law about my experience and he will also use Smail when he purchases his new vehicle in the near future. More

The entire experience was great. We negotiated via email and phone, Smail found the car we wanted in the color we wanted (no other dealer could "find" one), they gave us the best price, and they were very g and phone, Smail found the car we wanted in the color we wanted (no other dealer could "find" one), they gave us the best price, and they were very gracious, professional, personable, and NOT high pressure during the sale. We do live about an hour drive from their dealership, so it is unlikely we will go there for service, but I will definately contact them the next time we go car shopping. More

This was the absolute easiest new car purchase I've ever experienced. Chris was very helpful to my husband, who had to coral my 1 year old while I decided on a vehicle. We did not play a numbers game, bac experienced. Chris was very helpful to my husband, who had to coral my 1 year old while I decided on a vehicle. We did not play a numbers game, back and forth and I sincerely appreciated it. I felt like they made me a great offer and did not play the bargaining game. I will definitely be back! More

Salesmen Terry Casteel was a pleasant and friendly person to work with. Even though I thought I should have gotten a little more for my trade in overall, I am very pleased with the end results. I am pleased to work with. Even though I thought I should have gotten a little more for my trade in overall, I am very pleased with the end results. I am pleased with my new Honda, and I would to recommend to my friends to deal with Terry and Smail Honda for any of their new car needs. More

I bought a new 2012 Honda Civic and was so happy with how I was treated. Vince Ciacco and John Myers were so very nice. I would recommend the dealership to anyone who is looking to buy a new or used car. I was treated. Vince Ciacco and John Myers were so very nice. I would recommend the dealership to anyone who is looking to buy a new or used car. From the time you walk in till you leave you are treated right. More