Smail Honda

Your customer service employees were very nice, they had our new car cleaned up and one of the girls helped with the phone in the car. The quality of work showed your staff knows what they are doing. Everyo our new car cleaned up and one of the girls helped with the phone in the car. The quality of work showed your staff knows what they are doing. Everyone was very friendly from the moment my wife and I walked in the door. Our overall experience was wonderful, we will recommed your dealership to anyone we know that is looking for a new or used car. The price was very affordable for us, Curt knew what we wanted and he made it happen. More

The initial salesman was not very personable, but the sales manager met with us and did an exceptional job. It was clear he wanted to sell us a car. sales manager met with us and did an exceptional job. It was clear he wanted to sell us a car. More

I went into Smail Honda Village to value my 2008 Honda CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I de CR-V, which recently acquired some cosmetic damage. Seeing that my warranty had recently expired and that I was approaching 100K on my vehicle, I decided that it might be time to test out something new if the trade value was fair. The evening prior to my visit, I had contacted the dealership and spoke to Chris Varade. In the morning upon my arrival, I met Chris and test drove two vehicles that caught my interest: a 2014 Honda CR-V and a 2010 Jeep Grand Cherokee. Chris' knowledge of the ins and outs of both vehicles was impressive. Clearly, he had done his homework, and, fortunately for me, he was able to communicate the pros and cons of both vehicles in a way that made perfect sense to someone who does not work in the auto industry. After our test drives, we sat down to look at numbers for all three of the aforementioned vehicles, and I was thoroughly pleased with the courteous and honest assessments that I was given. The prices were fair and plainly stated, and at no time did I feel like I was being pressured into making an impulse buy. Chris honestly and thoughtfully considered my needs as a customer and as a working father, and I appreciate the insights that he offered to ensure that my purchase would be one that would meet my needs - in terms of quality and price -and keep my family safe on the unpredictable roads of Western Pennsylvania. Making a major purchase is stressful in our modern economy, but the team at Smail - and particularly Chris - made the buying process simple and enjoyable. I love my new Jeep, and I plan on putting some serious miles on her before considering another purchase; however, when I do go to buy my next vehicle, without hesitation, I would make my first stop to see Chris Varade at Smail Honda Village. More

My experience started with an email from Curt after I was on line checking out the new Accords. He was very friendly, no pressure and gave me a really good quote right off the bat. I would recommend him a on line checking out the new Accords. He was very friendly, no pressure and gave me a really good quote right off the bat. I would recommend him and Smails anytime. More

Had a great experience, Wes really worked with me to make sure I was able to get everything I wanted in my crv. Would definately go back to honda dealership later on when eventually need a new vehicle. sure I was able to get everything I wanted in my crv. Would definately go back to honda dealership later on when eventually need a new vehicle. More

Very positive, very knowledgeable, based on Chris's salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not n salesmanship we actually bought / upgraded to an crv xl and added extra accessories!! During our decsion making which buying a car this day was not need. Chris never once made us feel presurred or rushed. the dealership was packed that day with customers. Chris could have easily pushed us along in an effort to gain another customer. Would recommend Chris as the sales man you want to purchase from. We have never had someone take the time after our purchase to show us all of the details and how to operate the car as Chris did. Very satisfied. Something that is hard to say based on my past car purchases. More

We were very pleased with our Smail Honda experience this week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire s week. We went in to process a good decision regarding our 2007 CRV and drove away with a great decision in our 2013 CRV. The salesperson and entire staff took their time with us, answered all of our questions and helped us work through all it took to get our new vehicle. More

Jeffrey was at ease with the contact and made us feel at ease with the transcation. The car was well presented by the dealer catching our eye soon after we were on the lot. The paperwork was executed with ease with the transcation. The car was well presented by the dealer catching our eye soon after we were on the lot. The paperwork was executed with a good conversation that kept us informed and entetained. We receievd all that could be expected and more. More

A very pleasant buying experience. The salesman (Chris) was friendly, informative, patiently answered all our questions and was very easy to deal with. The listed price was reasonable and from there we we was friendly, informative, patiently answered all our questions and was very easy to deal with. The listed price was reasonable and from there we were able to come to an agreement easily and without haggling. Overall, we were very pleased. More

Henry Bachorski was a great to help to me throughout this experience. It was my first new car and he made the process comfortable and informative. I am extremely happy with my new Honda Fit and with Smail experience. It was my first new car and he made the process comfortable and informative. I am extremely happy with my new Honda Fit and with Smail Honda! Thanks!!! More