Smail Honda

Great experience! The other day I purchased my first Honda from this dealership. I purchased a new Honda ex-L and I couldn't be any happier!! My sales rep Alejandro was The other day I purchased my first Honda from this dealership. I purchased a new Honda ex-L and I couldn't be any happier!! My sales rep Alejandro was very informative and offered knowledge on numerous vehicles but the ex-L was the one for me! Have bought from many dealerships and this sales department is by far above the rest! Thanks Honda Village! More

Beware of diagnostic services - $139.95 I took my 2005 Honda Odyssey in for electrical diagnosis ($140) last week because the electric seat was not moving forward and backward. I was told th I took my 2005 Honda Odyssey in for electrical diagnosis ($140) last week because the electric seat was not moving forward and backward. I was told the motor need replaced and will cost approximately $600. I was given the part number for a new motor (cost me $100) and tried to replace it myself and found out that the existing motor worked fine and that it was the switch that need replaced (cost me $30). The switch was bad for the forward motion but worked for back motion - the seat was all the way back so it was immobile, wouldn't move forward or any further back. I am just disappointed that the diagnostic was inaccurate and I was also given a list of repairs/maintenance to do totaling over $4,000. I just get the impression that Smail Honda service is out to gouge you. Buyer beware. More

Professional I looked at a few different dealerships. This dealership was very willing to take time to explain all my choices. Tony Anthony is a very good salesp I looked at a few different dealerships. This dealership was very willing to take time to explain all my choices. Tony Anthony is a very good salesperson. I bought a car that day. Carol B More

Perfect Family Vehicle This is the perfect vehicle for a small family. I was in and out of the dealers without any hassle and John Meyers was a great sales associate. Jes This is the perfect vehicle for a small family. I was in and out of the dealers without any hassle and John Meyers was a great sales associate. Jesse More

Top Quality Service at Smail Honda Village The Service Representative I have used for the past 12 years at different dealerships and now at Smail Honda Village is Frank Sabino and one of his te The Service Representative I have used for the past 12 years at different dealerships and now at Smail Honda Village is Frank Sabino and one of his team mechanics Mike Hall. I have brought all of my cars in to Frank for service due to his and Mike's dedication to delivering exceptional quality service. I live 50 miles away from the dealership and, with authorized Honda dealerships operating much closer to my residence, I wouldn't even consider taking all of my vehicles to anyone except Frank and Mike. More

Service Each& everytime I come for service I am overwhelmed by the attentiveness of the staff, especially Dan! Dan also always makes sure I get done on time Each& everytime I come for service I am overwhelmed by the attentiveness of the staff, especially Dan! Dan also always makes sure I get done on time for work, he is such an asset to your dealership. More

So Easy I have to thank Michael Arndt for making my car buying experience so easy. I'm a bit indecisive, so he took me on a few test drives in different cars. I have to thank Michael Arndt for making my car buying experience so easy. I'm a bit indecisive, so he took me on a few test drives in different cars. Finally found one that I loved and the process began. Before I knew it, all the T's were crossed and I's were dotted. Love my new car! Thanks Mike! More

Buying my new CR-V Came into Smail to trade in my Civic for a new CR-V to take advantage of the 0% financing.. Salesman Bryan was a pleasure to work with. Was able to wo Came into Smail to trade in my Civic for a new CR-V to take advantage of the 0% financing.. Salesman Bryan was a pleasure to work with. Was able to work a deal to keep my monthly payments the same! They really work with you to get you the deal you want. This is the sixth Honda my entire family has purchased in the past 20+ years from this dealership.. A+ More

Smail Used Car Dealership Best buying experience I have ever had. The sales rep Dave Ballew was super nice and knowledgeable, yet not pushy at all. He was very accommodating Best buying experience I have ever had. The sales rep Dave Ballew was super nice and knowledgeable, yet not pushy at all. He was very accommodating to our needs in what we were looking for in a vehicle. I would/will recommend him to all my friends and family. More

Wonderful Dealership I had a overall wonderful experience buying my car! Everything from test driving the car to financing was very professional and simple! I would highly I had a overall wonderful experience buying my car! Everything from test driving the car to financing was very professional and simple! I would highly recommend John Myers. He was never one bit pushy or a "typical" car salesman ( being a young women that meant a lot). He had my best interest in mind and did what he could do to make my sale as easy and painless as possible! I live almost 2 hours from the dealership and after talking with John over the phone I knew he was a honest and wouldn't let me waste my time driving up there if he didn't feel that car was right for me! I'm very pleased with my experience and the friendliness of all the employees at Smail. More