Smail Honda

2017 Honda CRV Kim Johnson is very knowledgeable and professional. She made every effort to negotiate a fair deal and did not waste our time. This was the best car Kim Johnson is very knowledgeable and professional. She made every effort to negotiate a fair deal and did not waste our time. This was the best car buying experience I've had. I didn't feel like I was robbed and the process was pretty quick and painless. I recommend Kim and the Smail organization. They also showed me how to download music to a flash drive and play it in the car since CD players are becoming obsolete. More

2009 Honda CRV EX-L Kim Johnson made car shopping delightful...I felt no pressure and didn't feel rushed...I felt her trustworthiness and she listened to me...the dealer Kim Johnson made car shopping delightful...I felt no pressure and didn't feel rushed...I felt her trustworthiness and she listened to me...the dealership made the process easy and quick...the final price was exactly as negotiated...Kim displayed outstanding customer service ...she was professional ...polite ... and attentive...she located a specific vehicle that was exactly what I was looking for ...thank you Kim... many blessings to you. Tina More

Leasing my new car Just a note to thank John Myers and Kim Johnsonon their wonderful and caring service when I turned in my older Honda for a new 2018 Honda HRV recently Just a note to thank John Myers and Kim Johnsonon their wonderful and caring service when I turned in my older Honda for a new 2018 Honda HRV recently. They were so professional, and actually took the time to listen to what my concerns were in getting the vehicle that I wanted. I had visited a lot of other dealerships, and quite honestly, none of the salesmen compared to Kim or John. Irecommend them highly, and Smail Honda should be proud of both them! Kristie L. Thomas More

Buying experience was the best I've ever experienced. My salesman Josh was very patient & knowledgeable extremely helpful in helping me find the right vehicle. Everyone was the best I've ever experienced. My salesman Josh was very patient & knowledgeable extremely helpful in helping me find the right vehicle. Everyone was so friendly & helpful from when we first walked in & thru out the visits. I would recommend to anyone to buy here! More

Buying a new CV-R I loved working with Kim Johnson. I knew what car I wanted and she was able to get it for me. She was very knowledgeable and spent hours helping me I loved working with Kim Johnson. I knew what car I wanted and she was able to get it for me. She was very knowledgeable and spent hours helping me to learn about my new car. She even contacted me the next day to see how I liked driving my new car and if I had any questions. I know that I can go to her at any time with any concerns or questions. I love Kim and my new 2017 Honda CR-V EX-L! More

Car shopping I worked with Kim Johnson at Honda. She took the time to show me the cars they had selected for me in my price range and worked out all the deals and I worked with Kim Johnson at Honda. She took the time to show me the cars they had selected for me in my price range and worked out all the deals and numbers for me before I even arrived. She was so helpful and knowledgeable about all the vehicles we looked at until I made my final decision. I couldn't be happier with my purchase and with being able to work with Kim. I would recommend anyone to her and see her again in a heartbeat! More

Excellent Service as always I have 3 vehicles and have been taking them to Smail for years. I couldn't be more pleased with the quick reliable service I get from Brandon and Fran I have 3 vehicles and have been taking them to Smail for years. I couldn't be more pleased with the quick reliable service I get from Brandon and Frank every time. Very grateful for the peace of mind I get knowing the boys will tell me exactly what I need and when I'm going to need it. Thanks again Brandon!👍? More

Professional and friendly, great experience! One of the best car buying experiences! Totally willing to go an extra mile. Great experience and the best deal on my 2018 Odyssey! Strongly recommen One of the best car buying experiences! Totally willing to go an extra mile. Great experience and the best deal on my 2018 Odyssey! Strongly recommend. More

OIL change $300 I made an appointment for an oil change. Kari Evancho was my service advisor. I left with a $297.90 bill!!!! I was asked if I wanted 2 filters chang I made an appointment for an oil change. Kari Evancho was my service advisor. I left with a $297.90 bill!!!! I was asked if I wanted 2 filters changed. I did say yes because Kari said it was due to change them. I wasn't given a quote. Dummy me figured it would only be a total of $100. I wished Cari would have given me a heads up and itemized the costs for me before starting the work. Also, I was asked to lie and say the appointment only took 25 minutes when I sat there for 1.5 hours! In addition, I was asked by Kari to give her all 5 star ratings when I filled out the survey. I called Dan and left a message but no response! Next time I will ask that Frank Sabino take care of me. Many customers I know have told me he is the BEST!!!!!!!! More