Smail Honda

Great experience from start to finish. My Honda Element is 15 years old and still running strong due to Smail Honda. My thanks and praise go out to Service Adviser Frank Sabino and Mechanic My Honda Element is 15 years old and still running strong due to Smail Honda. My thanks and praise go out to Service Adviser Frank Sabino and Mechanical Technician Shane Whitehead. These two fellows are my TEAM HONDA !! More

Excellent service every time, and the nicest service team you’ll ever deal with. I wouldn’t take my car anywhere else. They treat their customers with respect. Thanks! you’ll ever deal with. I wouldn’t take my car anywhere else. They treat their customers with respect. Thanks! More

Great First Car Buying Experience I've never bought a car before and had this idea that a sales person would come out and be aggressively trying to tell me everything or sell me someth I've never bought a car before and had this idea that a sales person would come out and be aggressively trying to tell me everything or sell me something but it wasn't like that at all. I went with my brother and father and we had an idea of what two cars we wanted to look at so when Kim came out and asked what we were looking for and how she could help us she was able to give us a run down of the two vehicles and let us test drive the both of them after she drove first and explained all of the features. The whole time we were there Kim was very accommodating, helpful, and just nice to talk with and just made the overall experience very enjoyable. After we shook hands and I had bought the car, she provided me with the tech tutor videos from Honda and has given me multiple ways of contacting her so even when I'm out of town and I have a question I know I can ask her and she'll help me out. I walked into Smail Honda a little intimated but I had a great experience the entire time, and Kim made it possible for me to walk(drive) away with the car I had wanted. Great experience, thank you so much Kim. More

Old Fashioned Baker's Dozen Service! From the initial phone call with Mark Smail and the hand off to Randy and Vince, the experience was absolutely refreshing. Car buying can be stressfu From the initial phone call with Mark Smail and the hand off to Randy and Vince, the experience was absolutely refreshing. Car buying can be stressful given the cost of vehicles and the impact on a families finances, so you really hope the dealership gets that and wants long term business with lots of referrals rather than a one time gotcha sales... Every person we interacted with all the way to Derek in financing was great. I have often heard of this group of dealerships referred to as the "Smail Family"and my first interaction with them makes me believe they have every desire to grow the family of customers! More

This is a very special dealership. I believe they have your vehicle and your best interests with their service dept. I feel very confident and comfortable bringing my CRV in that i will always get the be your vehicle and your best interests with their service dept. I feel very confident and comfortable bringing my CRV in that i will always get the best recommendations. More

2019 HONDA I just want to express my thanks to Justin Thompson, he went above and beyond to accommodate my purchase. between my work schedule and family illness, I just want to express my thanks to Justin Thompson, he went above and beyond to accommodate my purchase. between my work schedule and family illness, Justin was very understanding. it takes a special person to show that amount of patience and compassion. thank you Smail and thank you Justin. More

A Family Friend Great service. It should come as no surprise to share that there are four generations in my family, all driving Honda's from Smail Honda. I am on my 6 Great service. It should come as no surprise to share that there are four generations in my family, all driving Honda's from Smail Honda. I am on my 6th Honda and I drive in from Sewickley, Pennsylvania to get my car serviced just because of the special people at this location. When you are treated well, why would you go anywhere else? Dean Smetak is a trusted service advisor for the better part of 30 years. We have purchased almost every vehicle from Tom Sylvester because of his product knowledge and no pressure selling style. More

CRV maintenance My trip to Smail Honda was pleasant and the employees friendly and courteous. My vehicle's maintenance was done quickly and other options discussed f My trip to Smail Honda was pleasant and the employees friendly and courteous. My vehicle's maintenance was done quickly and other options discussed for future maintenance of my vehicle. More

Great place to buy a car no pressure. Staff is excellent and very efficient! The car I bought is amazing and I feel I got the best deal and very efficient! The car I bought is amazing and I feel I got the best deal More

I’ve been using Smail Honda for years now and wouldn’t go elsewhere. Exceptional service and professionalism by all employees I’ve met and worked with! elsewhere. Exceptional service and professionalism by all employees I’ve met and worked with! More