Smail Honda

Easy peasy! It's been a while since I've been car shopping and I wasn't looking forward to it. Pushy salespeople, overwhelming choices, ALL THAT MONEY! But Smail It's been a while since I've been car shopping and I wasn't looking forward to it. Pushy salespeople, overwhelming choices, ALL THAT MONEY! But Smail made it painless, even enjoyable! I did a lot online with a pre-owned salesperson, Jeff Mikell, then decided to go new. Jeff walked me through every step of transitioning to new, literally stood beside me in the showroom. I felt supported, respected. They're great people, not pushy. I got a fantastic deal (holidays, weekdays--shop, people!), and Justin took his time to answer all my questions and show me how every feature works. Very grateful for Smail and LOVING my new Honda Pilot! More

Excellent handling of warranty service. Both Frank and Shane (mechanic) were successfully able to resolve a fairly large engine issue. THANK YOU for your fantastic work! Shane (mechanic) were successfully able to resolve a fairly large engine issue. THANK YOU for your fantastic work! More

The best service and service advisor! Always on top of what is needed. Communication and trust is what I find when getting service. There is a Honda dealer/service 5 miles from my home but I choose to dri what is needed. Communication and trust is what I find when getting service. There is a Honda dealer/service 5 miles from my home but I choose to drive 30 minutes to Smail Honda. Have been servicing my cars for 25 years with Smail and Dean Smetak. More

For my first car buying/leasing experience, Smail Honda ensures it was straight forward and efficient process. Everyone was extremely helpful and knowledgeable. Ultimately it was the customer service aspec ensures it was straight forward and efficient process. Everyone was extremely helpful and knowledgeable. Ultimately it was the customer service aspect and overall quality of the experience that had me choosing Smail Honda as my place of purchase. More

Great Service I am always pleased with my service rep's (Frank) attempts to accommodate my time schedule and my needs. I trust his judgment and value his opinions. I am always pleased with my service rep's (Frank) attempts to accommodate my time schedule and my needs. I trust his judgment and value his opinions. I usually have to wait for my car, so the limo ride to the mall (or in my case to Barnes and Noble) is a wonderful convenience to pass the time. Everyone is pleasant even with a full hectic schedule. I can always count on Frank to tell me what must be done for safety and what maintenance can wait. Honda Smail service department is my exclusive choice for repairs. More

The service department communicate everything well and I didn’t feel pressured to do extra work to my vehicle. I will return here for service. didn’t feel pressured to do extra work to my vehicle. I will return here for service. More

The service person who took care of my car’s service explained everything to me very thoroughly. I also appreciate the honesty as to the most important things to have repaired first. Great service! explained everything to me very thoroughly. I also appreciate the honesty as to the most important things to have repaired first. Great service! More

"Best Service" Dean always provides superb service and explains everything. Always have a great service experience and leave very pleased. Can always trust Smail H Dean always provides superb service and explains everything. Always have a great service experience and leave very pleased. Can always trust Smail Honda for excellent service and great quality work. More

Best Ever! Every time I bring my car here for service I leave on a happy note, no matter what it cost. Everyone at Smail Honda does a superlative job! How can th Every time I bring my car here for service I leave on a happy note, no matter what it cost. Everyone at Smail Honda does a superlative job! How can that be? Well, they seem to actually like doing their jobs! And they're very good at their jobs. PLUS, they keep the customer in the loop the whole way. I love how I can text the tech while I'm waiting if I think of anything else I want him to look at. More

Always Great service experience when I use Smail Honda service. Great dealership for sales and service ! I wouldn’t trust anyone else to service my Honda . service. Great dealership for sales and service ! I wouldn’t trust anyone else to service my Honda . More