
Smail Honda
Greensburg, PA
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My experience at Smail was great and I believe it was all due to Justin Thompson. He went above and beyond so that I could drive a new CRV. He even did something extra special for my grandson that we will n due to Justin Thompson. He went above and beyond so that I could drive a new CRV. He even did something extra special for my grandson that we will not forget. I hope when I am ready for another new car that he is still there. Thanks again!!! More
The service is very friendly and most always top notch; however, I think that they might have been a little rushed. As the discount that was to be applied was not but when contacted they offered to apply i however, I think that they might have been a little rushed. As the discount that was to be applied was not but when contacted they offered to apply it next time. Also, they were to clean every where they needed to touch to perform the inspection and oil change, this was not done. More
Had an oil change & tire rotation. Work was done quickly & professionally. My service rep, Vinnie Greco, is always great to work with. He always keeps me informed about what was done & Work was done quickly & professionally. My service rep, Vinnie Greco, is always great to work with. He always keeps me informed about what was done & what might need to be done in the future. I appreciate his input. More
Friendly and professional staff! We have had 6 or 7 Hondas that we leased or bought through the years, but not all from Smail. Today was the first time we were told our car should We have had 6 or 7 Hondas that we leased or bought through the years, but not all from Smail. Today was the first time we were told our car should have had the differential fluid replaced at 15000 miles. It is just over 22000 miles and we paid to have the work done. I was told it was necessary because we have a lot of hills. Really? Has auto technology really changed that much? This is the only vehicle we have had that ever needed differential fluid changed as part of recommended service. What surprise will we get at the next service date? We like Smail Honda but this will more than likely be the last Honda we lease. More