Smail Honda

Although I don't have a complaint about the quality of service from this center, I am very unhappy with the cost. Approximately one hour after I paid for service, an email was sent to me from Honda offer service from this center, I am very unhappy with the cost. Approximately one hour after I paid for service, an email was sent to me from Honda offering a coupon for an oil change with Multi-Point Inspection for $19.95. This is much less than what I paid for these services yesterday. I probably won't need these services until next November 2024. Troy told me in a text today that he will honor that coupon when I need it, even though it will expire 1/22/2024. I appreciate that, but I would have liked to use the coupon yesterday if I had it then. Honda's prices are ridiculous! More

I had most of our service done at Smail Honda since 2009. They are honest, do good work, and prices are fair. They are honest, do good work, and prices are fair. More

Very professional sales person, Curt answered all of our questions and the finance manager made sure that the final steps of the purchase were done in an efficient manner, questions and the finance manager made sure that the final steps of the purchase were done in an efficient manner, More

The service department is very thorough and keeps you informed every step of the way! informed every step of the way! More

They were great. . technician was friendly and very helpful.. inspection done in a timely manner.. . technician was friendly and very helpful.. inspection done in a timely manner.. More

Very pleasant experience. Easy finance process and negotiation. Able to get the value of my trade that I was expecting. Justin was great! Easy finance process and negotiation. Able to get the value of my trade that I was expecting. Justin was great! More

The service person Troy was great and helpful. He was very pleasant and understood my needs. He was very pleasant and understood my needs. More

Great service. Explain everything in layman terms and they do not push any work. Allows customers to make final decisions on work to be done. Explain everything in layman terms and they do not push any work. Allows customers to make final decisions on work to be done. More

Very pleased with service advisors as they explained everything and showed me to waiting area. Fast, courteous service in a clean, neat atmosphere. everything and showed me to waiting area. Fast, courteous service in a clean, neat atmosphere. More

Great service and communication. Vehicle was completed in a timely manner and was happy with the result Vehicle was completed in a timely manner and was happy with the result More