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Smail Honda

Greensburg, PA

4.9
902 Reviews

5043 U.S. 30

Greensburg, PA

15601

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Showing 902 reviews

August 22, 2025

Always listen, courteous, friendly, they seem happy. they will take time to explain things if you need them to. More

by Hrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Falenski, Samantha Benedict
August 13, 2025

Dealership service agent (Troy) was helpful in keeping the cost down. One part was covered under Honda extended warranty. Another part of the cost was minimized. I appreciate the good service. More

by Low cost appreciator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Aug 14, 2025 -

Smail Honda responded

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Honda! Have a wonderful day.

July 31, 2025

Honest Trustworthy Friendly accommodating experienced dependable passionate knowledgeable customer-focused reliable helpful understanding grateful trained More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson
Jul 31, 2025 -

Krista responded

I had an accessory added to my 2025 Honda Pilot and this was my first time coming to Smail Honda's service department. I do not live close. Drive time is about an 1 hour. I went to Smail Honda service because of their reviews and did they deliver. I was treated with respect, honesty and put my concerns at ease that I will continue to drive my vehicle to only their service department. I am not sure if this is standard practice at this dealership but i got a video noting what happened with my vehicle. I was impressed. They have 3 master mechanics. I feel that this is a dealer service department than i can trust to change my oil and filter and complete the project correctly and handle the more difficult repairs if ever needed. Frank was very kind and I enjoyed talking cars with him. He has created a passionate team. Highly recommended. I do not impress easily and have some knowledge of cars. They have earned my trust.

Aug 05, 2025 -

Smail Honda responded

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2025

The service center is very helpful when I arrive. Very courteous. They explain and took their time explaining what was done on my Honda More

by sally.talarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson, Troy Zatezalo, John Falenski, Samantha Benedict
Jul 30, 2025 -

Smail Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

July 29, 2025

They were kind and courteous and did the work that was required with full explanation More

by curtvella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Jul 29, 2025 -

Smail Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you

July 15, 2025

They made it so easy to buy my car! Their inventory is huge compared to another dealership we went to first, that barely has any cars on their lot. Not only did Smail have the car More

by Tammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Thompson, Justin Dent
Jul 16, 2025 -

Smail Honda responded

Hi thank you for taking the time to leave a review for us at Smail Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2025

Service advisors are great. Fair. Honest. Knowledgeable. Trustworthy. Work with you and keep you informed. More

by dcm1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sabino, Brandon Stephenson, Troy Zatezalo, John Falenski
Jul 07, 2025 -

Smail Honda responded

Hi thank you for taking the time to leave a review for us at Smail Honda! We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

Great to be able to text my service advisor, Troy, with any concerns! He is great! More

by paulamaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatezalo
Jun 16, 2025 -

Smail Honda responded

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Professional ,detailed and efficient. Cleaned car,fair priced items.16 point check up, tires checked, oil changed. More

by tdaven3185
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Thompson the best., Troy Zatezalo
Jun 11, 2025 -

Smail Honda responded

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

Clean dealership and our sales rep. Was very knowledgeable and a nice person to talk to More

by dennismckita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Greek, Dana Brown
Jun 11, 2025 -

Smail Honda responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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