Smail Ford

Great vehicle buying experience John Poole and Smail was able to find exactly the F-150 I was looking for and did it in a timely manner. John was able to answer all my questions and John Poole and Smail was able to find exactly the F-150 I was looking for and did it in a timely manner. John was able to answer all my questions and Nick Breault was very professional with the paperwork. More

Good customer service, had my vehicle on time, convenient shuttle service, great people to work with, answered all my question, Will come back for my any other service. shuttle service, great people to work with, answered all my question, Will come back for my any other service. More

Excellent Service Service on recall was quick. The entire process took less than one hour. All of the staff that I dealt with was courteous and professional. Service on recall was quick. The entire process took less than one hour. All of the staff that I dealt with was courteous and professional. More

Everything went very smooth we got the truck we went for. Salesman was very helpful & knowledgeable. I would recommend Smail Ford for your next vehicle. Salesman was very helpful & knowledgeable. I would recommend Smail Ford for your next vehicle. More

Brian Ulery went above and beyond my expectations. I would recommend Smail auto to anyone. They were easy to work with and made buying my new vehicle a pleasant experience. would recommend Smail auto to anyone. They were easy to work with and made buying my new vehicle a pleasant experience. More

Salesman was very professional and knowledgeable, from start to finish a excellent experience.i would recommend Bud Smail to anyone looking to buy a new vehicle start to finish a excellent experience.i would recommend Bud Smail to anyone looking to buy a new vehicle More

Doors wouldnt open,close, or lock in cold weather. Dropped my vehicle off the night before my appointment. Was there all day and got a call it was finished 2 hrs. before the dealership closed. Picked Dropped my vehicle off the night before my appointment. Was there all day and got a call it was finished 2 hrs. before the dealership closed. Picked up my vehicle and drove home. everything was fine. The very next morning went to get in my vehicle and the doors where all good opened right up. Went to close my door and was still froze the door wouldn't shut! Thought they fixed it but obviously was wrong! Nothing but bad experiences with this service department since owning this vehicle. Everyone is very nice but the work doesn't get done the way its suppose to! If you take a vehicle somewhere you expect it to get fixed not go home with it still broke! Its like they are hurrying or don't have enough staff to do a good job or do the job that's performed correctly! The only reason that I'm still going here, this is where I purchased a $54,000 truck! More

Experience I had this dealership was excellent. Everyone was very helpful and was treated very well. Service department was fantastic I would recommend this dealership To everyone was very helpful and was treated very well. Service department was fantastic I would recommend this dealership To everyone More

They were courteous , knowledgeable in their products, and never pushy. Or sales person, Brian Ulery was very helpful in placing us in the vehicle we wanted. and never pushy. Or sales person, Brian Ulery was very helpful in placing us in the vehicle we wanted. More

Very good people I have been buying and servicing my cars there for many years. I know my family will have a dealership they can go to and trust when I am gone. there for many years. I know my family will have a dealership they can go to and trust when I am gone. More