Smail Ford

From the time I arrived at Smail Mazda, I was treated very well. I simply gave Ralph Kercheval a price that I could afford, and he worked his magic in getting me the car I wanted. Ralph explained every very well. I simply gave Ralph Kercheval a price that I could afford, and he worked his magic in getting me the car I wanted. Ralph explained every aspect of the car and I was also given the extended service choices. Everything was explained clearly and I highly recommend this dealership. I especially recommend Ralph Kercheval because he was a fantastic person to work through the process with. What really got me was when Ralph started wiping off the car before I pulled off the lot. That really shows that he wants his customers to be satisfied. He also insisted that if there were any questions or concerns, no matter how small, to give him a call. Fantastic salesman and person. More

Ralph has a pleasant and friendly personality which makes you feel comfortable. He wasn't pushy and really went out of his way to get us the best deal and price. He also introduced us to all the other worker you feel comfortable. He wasn't pushy and really went out of his way to get us the best deal and price. He also introduced us to all the other workers personally and showed us around the whole facility. The building is neat and orderly and the whole process was done in an orderly and timely fashion. We had a very good experience purchasing our vehicle and we love it! Thank you. We are totally satisfied. Richard and Roberta Vitale More

My purchase at Smail Mazda was handled with great sensitivity. They were very friendly and willing to go out of their way to meet my needs. I would not hesitate to purchase another vehicle there. sensitivity. They were very friendly and willing to go out of their way to meet my needs. I would not hesitate to purchase another vehicle there. More

We've used Smail Ford ever since we relocated to Western Pa. We are so impressed with the service and friendliness that we decided to buy our next Escape and Explorer from Smail. Just picked up the Escape Pa. We are so impressed with the service and friendliness that we decided to buy our next Escape and Explorer from Smail. Just picked up the Escape - sold by Ralph. The Explorer is on order. In my 40 plus years of buying cars, this experience with Ralph was once of the most low key, less pressure and friendly expereinces I've had. It actually makes you want to buy. I couldn't ask for a nicer bunch of folks to do business with. More

It was the easist process that we have had buying a new car. We emailed Ralph, exchanged a few emails, took my car in for him to look at & give us a trade in price, exchanged a few more emails, went to lo car. We emailed Ralph, exchanged a few emails, took my car in for him to look at & give us a trade in price, exchanged a few more emails, went to look at the new Mazda that we may buy, & then a day later we purchased the vehicle. More

i look forward to buying a new truck evrey 4 to 5 years,but absolutly hate the song and dance you have to go through to get it at most dealers. when i perchase a new vehichel i do my homework, i know years,but absolutly hate the song and dance you have to go through to get it at most dealers. when i perchase a new vehichel i do my homework, i know what my trade is worth and i know about what i should pay for the new truck.it really upsets me when a salesman comes back and tells me he is $10,000 high.at smail nate cuningham had me a price within 25 min. and a respectful price. the experiance was very good and i will be going back when i am ready for a new truck. GREAT JOB GUYS thanks don maughan ptm inc. More

Within 1 minute of entering the dealership lot the salesman (Vinne Cerra)came to greet me and ask how he could help me. My motto is who comes to help me first gets the sale,and he was there on the spo salesman (Vinne Cerra)came to greet me and ask how he could help me. My motto is who comes to help me first gets the sale,and he was there on the spot. He was very friendly , helpful and accomodating. So he got the sale and Bud Smail sold a sharp car. More

What a nice young man vince is. Do what you can to keep him around. I had problems with my acct no on a payoff amt. and vince nick i think had lots of pattience with me and had me in my new truck inside 5 him around. I had problems with my acct no on a payoff amt. and vince nick i think had lots of pattience with me and had me in my new truck inside 5 hrs More

I have worked with Ralf Kercheval in the past, hence we purchased another vehicle and it again turned into an enjoyable experience and a good deal for both of us. Ralf's attention to details of our needs s purchased another vehicle and it again turned into an enjoyable experience and a good deal for both of us. Ralf's attention to details of our needs speaks highly of him. Thank you. JP More

Steve Miller is a top notch Sales professional. He was very knowledgeable of the vehicle. Friendly, not aggressive, and answered all questions. I enjoyed my sales experience and would return to this dea very knowledgeable of the vehicle. Friendly, not aggressive, and answered all questions. I enjoyed my sales experience and would return to this dealership for future purchases. More