Smail Ford

We only spent 3 days with Smails...one test driving vehicles, the 2nd working out a deal to purchase the vehicle and a 3rd picking up the vehicle and signing the paperwork. We did have to stop back to vehicles, the 2nd working out a deal to purchase the vehicle and a 3rd picking up the vehicle and signing the paperwork. We did have to stop back to pick up our antenna, so make sure your vehicle has one; apparently the auto butler detailing has to remove the antenna and sometimes they forget to put it back on. I'll remember that for next time and save myself a trip. They were very apologetic though and we were on our way to Greensburg to handle other errands. Overall we had a very good experience and would recommend Smails for purchasing a vehicle. More

Sales process was easy, answered a lot of questions. I felt I got a fair deal, and that they made a profit. Dave Kimmel was knowledgeable of all vehicles, and I bounced a couple around to get price/lease felt I got a fair deal, and that they made a profit. Dave Kimmel was knowledgeable of all vehicles, and I bounced a couple around to get price/lease rates. Compared to other vehicles I came out ahead. I did not feel that I was getting "raked over" buy the F and I mgr. That's why I closed the deal vs. leaving. I will recommend this dealership, AND Dave K. to anyone looking for a Vehicle. Thank You!! More

Bill robinson was a exceptional sales man. He was extremely knowledgible about the truck and made the process as easy as possible. I would recomend anyone to buy a truck from Bill Robinson at Bud Sam extremely knowledgible about the truck and made the process as easy as possible. I would recomend anyone to buy a truck from Bill Robinson at Bud Samil. I would like to thank you guys very much for making my expierence as easy as possible. More

I walked in the dealership still undecided whether or not I walked in the dealership still undecided whether or not I was going to purchase a truck now or wait until September or October of 2012. I first I walked in the dealership still undecided whether or not I was going to purchase a truck now or wait until September or October of 2012. I first interacted with Ralph via the internet. I was met at the door by Ralph and from that point on, I felt comfortable in interacting with him. I told him that I definately was in the market for a truck, but as this point I was going to shop 3 dealers and go with the best deal. I had a 1997 ford f-150 with 207,000 miles on it and I knew that I was not going to get much via the trade route. Once my trade was assessed, I managed to wiggle a few more hundred and a set of mud flaps to close the deal. I never did go to the other 2 Ford dealers and I know in the internet world of today, there are very little unknowns in pricing. I know there is dealer holdback involved which the consumer has no bargining power. This is the second vehicle that I have purchased from Bud Smail in the past 3 years and when I am ready to buy again, that will be the first place I shop. Once again thanks to Ralph for making my experience as stress free as possible. More

This was the best car buying experience we have ever had. Everyone involved was great to work with. The paperwork was painless and the delivery of the car along with the overview was perfect. Clark was won Everyone involved was great to work with. The paperwork was painless and the delivery of the car along with the overview was perfect. Clark was wonderful to work with as was all the staff we met. Thank you for such an easy buying experience. More

Michael was very helpful and patient. We would use him again. He was very friendly and knowledgable. He did not pressure us to make his sale. again. He was very friendly and knowledgable. He did not pressure us to make his sale. More

From the time I arrived at Smail Mazda, I was treated very well. I simply gave Ralph Kercheval a price that I could afford, and he worked his magic in getting me the car I wanted. Ralph explained every very well. I simply gave Ralph Kercheval a price that I could afford, and he worked his magic in getting me the car I wanted. Ralph explained every aspect of the car and I was also given the extended service choices. Everything was explained clearly and I highly recommend this dealership. I especially recommend Ralph Kercheval because he was a fantastic person to work through the process with. What really got me was when Ralph started wiping off the car before I pulled off the lot. That really shows that he wants his customers to be satisfied. He also insisted that if there were any questions or concerns, no matter how small, to give him a call. Fantastic salesman and person. More

Ralph has a pleasant and friendly personality which makes you feel comfortable. He wasn't pushy and really went out of his way to get us the best deal and price. He also introduced us to all the other worker you feel comfortable. He wasn't pushy and really went out of his way to get us the best deal and price. He also introduced us to all the other workers personally and showed us around the whole facility. The building is neat and orderly and the whole process was done in an orderly and timely fashion. We had a very good experience purchasing our vehicle and we love it! Thank you. We are totally satisfied. Richard and Roberta Vitale More

My purchase at Smail Mazda was handled with great sensitivity. They were very friendly and willing to go out of their way to meet my needs. I would not hesitate to purchase another vehicle there. sensitivity. They were very friendly and willing to go out of their way to meet my needs. I would not hesitate to purchase another vehicle there. More