Smail Ford

My buying experience with Smail was top-notch from start to finish. For the most part, I worked with Bill Cline, but Joe and Nick were both fantastic as well. Bill went out of his way to make the process to finish. For the most part, I worked with Bill Cline, but Joe and Nick were both fantastic as well. Bill went out of his way to make the process extremely easy while still explaining all of the details thoroughly. At no point was I confused or felt left out of the decision-making process. I could not have asked for a better car-buying experience and I will certainly be back to Smail for future purchases. More

I gave Bud Smail Ford Lincoln a perfect review because that is exactly the experience I received while there, perfect! I went in not exactly sure what I was looking for, and with being just out of college that is exactly the experience I received while there, perfect! I went in not exactly sure what I was looking for, and with being just out of college I also was not sure how I would afford whatever it was that I would end up finding. The entire staff was friendly, professional and as helpful as possible and made my visit there simple and stress free. Clark Sheppler listened to what I was looking for and was able to point me to the exact car that fit my needs. He was very knowledgeable and made making a decision for me much easier than I expected. Clark put me in the perfect car, taught me everything there was to know about it, and along with the sales consultants worked hard to make sure I was given an affordable price. I left Bud Smail Ford Lincoln feeling that I was given the best deal possible and was given all the information I needed to make the right decision thanks to Clark and the rest of the Smail team. The next time I decide to look at cars I know there is no place else I would go than to a Smail dealership. I would recommend Clark and Bud Smail For Lincoln to anyone thinking about purchasing a car, because they are truly there to make sure you leave their lot with everything you were looking for and more! Thank you Clark and thanks to everyone else at Bud Smails for making such a big decision like buying a car so simple and easy! More

My sales rep, Brian O'Conner, was very professional My sales rep, Brian O'Conner, was very professional through the entire experience of acquiring my new Ford F-150 XLT super crew cab truck. He and My sales rep, Brian O'Conner, was very professional through the entire experience of acquiring my new Ford F-150 XLT super crew cab truck. He and the dealership found me the truck I wanted, regarding the features and color, and brought it in versus trying to sale me a truck they had on the lot. He listened to the reasons for the purchase and was patient with me through the week long buying process. The truck was purchased with certain features that I required to be used as a work vehicle. Brian also help me with set-up the sync of my business phone contacts and review all the features of the technology within the F-150. I couldn't be more please with my experience at Smail Ford and working with Brian! Nate walked me the the financial closing side of this purchase. He was professional, not pressuring, and quick. He answered all my questions and didn't try to over-sale all the "extras", all aspects and qualities of a professional that I admire and appreciate! Thank you for making this a positive experience! More

Brian worked with me to get a price that i could afford to get me into a new f-150 truck. any minor issues with vehicle were taken care of immediately. to get me into a new f-150 truck. any minor issues with vehicle were taken care of immediately. More

I would like to say that my sales representative,Bill I would like to say that my sales representative,Bill Cline was very knowlegdeable on the vehicle I was interested in purchasing. He went over all I would like to say that my sales representative,Bill Cline was very knowlegdeable on the vehicle I was interested in purchasing. He went over all the features and explained how to work everthing that the vehicle had to offer. He made me feel comfortable in asking questions and was very professional in appearance and was not at all pressuring. Bill then took me around to show me the service department and introduced me to the Ford guys and also to the young lady who answers the phone. Overall this was probably the nicest experiences I have had in purchasing a vehicle. Bill went above and beyond to get me the vehicle I was inerested in and said sincerely to feel free to call with any questions. Kudos to you Bill and thank you for your patience and time you spent with me. Vickie A proud new owner of a 2013 Ford Escape More

After goin to 4 other dealers that did not seem to even attempt selling me a truck I tried Smail Ford Dave Kimmick came up to me in the lot with a very possitive attitude and smile on his face. Dave did ev attempt selling me a truck I tried Smail Ford Dave Kimmick came up to me in the lot with a very possitive attitude and smile on his face. Dave did everything in his power to help me with a purchace of a new truck, the team he worked with acctually gave me such a good deal that I bought a brand new FX4 loaded to the hills even though I was looking for a plain truck,Dave did everything but give me the truck. Good job Dave Patrick Chiaverin More

Brian was extremely friendly, polite, and knowledgeable. He took the time to answer all of my questions when I was at the dealer in person as well as during the many phone calls I placed during the few days He took the time to answer all of my questions when I was at the dealer in person as well as during the many phone calls I placed during the few days of negotiations. I never felt pressured at anytime and the overall experience was hands down the best out of the 3 dealerships I was in communications with during the buying process. I will definitely deal with him again when it comes time to purchase another vehicle. More

Nate was very informative and honest in his approach to my questions. If he personally did not know the answer, he inquired with his boss and provided me with a very quick reponse. He was friendly and ma my questions. If he personally did not know the answer, he inquired with his boss and provided me with a very quick reponse. He was friendly and made me feel comfortable in purchasing this vehicle from a dealership that was new to me. He assisted me in understanding the parts of my new car and made me feel very comfortable with my purchase. I had originally come into this Ford dealership planning to get a 2012 leftover vehicle and take advantage of the "end of summer" sale, but was pleased to get a 2013 Ford Edge. I am satisfied with my new vehicle and the assistance in sales/service that Nate Cunninghame provided to me on that date. I have already shared my experience at this dealership with coworkers, friends, and family. I will certainly refer everyone to Nate and the Smail dealership. More

Excellent service from Ralph Kercheval and Bil Cline, very friendly staff. Felt as if we got a fair deal. I would recommend dealership to anyone. very friendly staff. Felt as if we got a fair deal. I would recommend dealership to anyone. More

Clark Sheppler is an outstanding salesperson. He was polite, courteous, friendly and not overbearing at all. He acutally made the buying experience a pleasant time rather than the usual hassle. Everyon polite, courteous, friendly and not overbearing at all. He acutally made the buying experience a pleasant time rather than the usual hassle. Everyone at the dealership was great and I would recommend you guys to anyone. More