Smail Ford

i have previously purchased from the Smail dealership before and have always been satisfied. I found the salesman, Ralph Kercheval to be very professional and very helpful in explaining the vehicle. before and have always been satisfied. I found the salesman, Ralph Kercheval to be very professional and very helpful in explaining the vehicle. More

The dealership was informative, and very friendly. We didn't feel pressured to purchase our car, but they were willing to help us in any way. didn't feel pressured to purchase our car, but they were willing to help us in any way. More

I went to look at a first time car and the experience of buying a car was all I hoped it would be. The salesman that helped find the perfect car for me was Nate Cunningham and he did a fantastic job! He was buying a car was all I hoped it would be. The salesman that helped find the perfect car for me was Nate Cunningham and he did a fantastic job! He was a great listener and also gave me great feedback and what he thought of the cars. He was honest, relaxed, and someone that was very enjoyable to work with. Very different from many I had seen before. He went out of his way to make sure I as a customer was satisfied. I would recommend this car dealership to anyone! More

Ralph and Ross were absolutely amazing!! they were very friendly and helped me so much! they were there every step of the way and always willing to answer any questions that i had. i will recommend them b friendly and helped me so much! they were there every step of the way and always willing to answer any questions that i had. i will recommend them both! More

The service my daughter and I received from Ralph was The service my daughter and I received from Ralph was excellent. Our appointment time was met, Ralph presented options on our choice of purchase in The service my daughter and I received from Ralph was excellent. Our appointment time was met, Ralph presented options on our choice of purchase in a friendly, professional, manner. We were provided with an excellent test drive under similar circumstances my daughter would experience during her commute. Ralph also explained all the operational features of the Focus. My daughter and I were introduced to the Service Managers and toured the various areas of the dealership. I was very impressed with the overall appearence and layout of the dealership. Overall our buying experience was painless and very positive, my daughter even commented, " buying a new car is easy Dad!" More

My experience with Bud Smail Ford was a very good one because they were understanding of my time constraints in having a family at home and working. They permitted me to borrow a vehicle to take home an because they were understanding of my time constraints in having a family at home and working. They permitted me to borrow a vehicle to take home and shoe my husband, because he was home with the children. More

My husband and I had a very good experience buying a car from Ralph Kercheval. He was friendly, personable, courteous and patiet. We couldn't decide between two cars and needed time to look at them carefu from Ralph Kercheval. He was friendly, personable, courteous and patiet. We couldn't decide between two cars and needed time to look at them carefully to compare them. When we made the decision (several days later) Ralph worked with us to finalize a satisfactory deal. Ralph even put on the side body moldings we ordered. He demonstrated how to use the "new" electronic gadgets a couple of times and encouraged us to call if we had any problems using them. (He even gave us his cell phone number if we had any questions.) More

Excellent dealer and salesman. No high pressure and no problems. Did everything that he said he would. Unlike my previous experience with another local Ford dealer (Kenny Ross)who all but threatened me problems. Did everything that he said he would. Unlike my previous experience with another local Ford dealer (Kenny Ross)who all but threatened me and reached for my wallet when I asked to take the evening to think over my purchase. I definatly will recommend this dealer to others and will plan my next Ford Purchase from them. More

Awesome!! Very difficult deal,Specific needs and some real challenges. Worked hard,didn't give up,and pulled it off! I love my new vehicle! real challenges. Worked hard,didn't give up,and pulled it off! I love my new vehicle! More

Over the years I have purchased many vehicles and I certainly believe that the most valued asset of any dealership can be their culture. My experience at Smail was outstanding. I was well informed abou certainly believe that the most valued asset of any dealership can be their culture. My experience at Smail was outstanding. I was well informed about the vehicle and extremely comfortable within the dealer operating systems. It is apparent at Smail, that everyone is on the same page and that page reads, " it is all about the customer". More