Smail Buick GMC Cadillac

Our recent new car purchase experience with Bill Campana at Bud Smail was, by far, the best car buying experience we have had. From the beginning, there was a friendly, no pressure approach and Bill made s at Bud Smail was, by far, the best car buying experience we have had. From the beginning, there was a friendly, no pressure approach and Bill made sure that he found the exact vehicle that we wanted. The entire staff at Bud Smail was welcoming and friendly. Bill made sure that every one of our questions was answered and that we understood everything about our new vehicle before we left. He went above and beyond to make sure that we were satisfied and comfortable with our new car purchase. We cannot thank him enough for making this such a pleasant experience. More

This is the best experience I have had buying a car. The salesman and the finance officer were great. The salesman Bill was very knowledgable and knew exactly what I was looking for. It was as hassle free salesman and the finance officer were great. The salesman Bill was very knowledgable and knew exactly what I was looking for. It was as hassle free as you can get in this industry. Tom also was very quick and organized when it came to getting me home in my new truck. I have had many bad experiences buying vehicles. This one was the best. I will go back here for my next vehicle. More

I would recommend Smail and definitely recommend Bill Campana. He truly made the entire car buying process much easier than I'm used to. He led me through all aspects of the transaction and the vehicle Campana. He truly made the entire car buying process much easier than I'm used to. He led me through all aspects of the transaction and the vehicle itself to make sure i thoroughly understood everything before i signed on the dotted lines. More

Bill made my purchase very easy. He avoided many of the "tricks" that other car salesman use. Everything was straight and to-the-point. I appreciate that I wasn't duped into a car I didn't need or a paym "tricks" that other car salesman use. Everything was straight and to-the-point. I appreciate that I wasn't duped into a car I didn't need or a payment plan that was illogical. I told Bill what I wanted to pay per month through financing and he made it work. Great salesman, highly recommended. More

it was a pleasure doing business with Smail. They did not pressure us like most dealerships. i would likly do business with them in the future. although i had my SRX in the shop already only having the Cadil pressure us like most dealerships. i would likly do business with them in the future. although i had my SRX in the shop already only having the Cadillac for 5 days because the tune button on the radio does not push in. when i stop in to the dealership i was treated quickly. the shop had to take my dash apart to get a part number for the new tune button. wasn't expecting to have this problem with a brand new vehicle. Bil was a very good salesperson, he showed us every detail on the vechile as well as finding the SRX that we wanted. Thank you, Christine DePalma More

Having seen the quality of service received for my Cadillac CTS, I now have Smail service my 1999 Chevy Blazer as well. On a recent service appointment, the mechanic (Paul), took the time to explain Cadillac CTS, I now have Smail service my 1999 Chevy Blazer as well. On a recent service appointment, the mechanic (Paul), took the time to explain the needed repairs for my vehicle to pass state inspection. This has always been the "NORM" for Smail service and not out of the ordinary. I was also advised of other areas of future maintenance concern. This is terrific as I can not only "watch" these areas as I continue to drive the vehicle, but also be prepared financially when the repair is needed. The entire Smail team, from sales to service to office staff, is most accomodating, polite, and always places the customer needs first. I highly recommend this dealership and have passed this opinion on to others. The Smail team is outstanding! Steve Swencki More

This is the best service department I have ever experienced they update you thruout you appointment as to the status of the work being done on your vehicle. They follow up to make sure your satisfi experienced they update you thruout you appointment as to the status of the work being done on your vehicle. They follow up to make sure your satisfied with your service call. They are the best. More

I wish I could put a hire ranking than 5 for the Friendliness catagory. The staff really made me feel welcomed and treated me like a valued customer. Also, the service, and deal on the car were un Friendliness catagory. The staff really made me feel welcomed and treated me like a valued customer. Also, the service, and deal on the car were unbeatable. This is the second car I have bought from this dealership, and I intend to go back when I need another one. More

Bill and the rest of the team at Smail (sales manager, finance manager, other sales staff) exemplify what everyone should experience when dealing with the Internet manager or other online representatives: finance manager, other sales staff) exemplify what everyone should experience when dealing with the Internet manager or other online representatives: Timely and meaningful responses to inquiries, obviously they listened to what I had to say, eager to find ways to make the deal work, and absolutely did NOT try to push me into something in which I showed no interest. I'll be back when this lease ends (if not sooner!). The Smail family of dealers has a winner in this team. More

this is the 5th vehicle that we have purchased at Smails. the salesman Bill is not only our smails salesman he has become a friend. when picking up the vehicle, there was no hassles or pressue and it was v the salesman Bill is not only our smails salesman he has become a friend. when picking up the vehicle, there was no hassles or pressue and it was very easy. i have had a great experience at smails anytime i have been in the dealership. More