Smail Buick GMC Cadillac

This is the best service department I have ever experienced they update you thruout you appointment as to the status of the work being done on your vehicle. They follow up to make sure your satisfi experienced they update you thruout you appointment as to the status of the work being done on your vehicle. They follow up to make sure your satisfied with your service call. They are the best. More

I wish I could put a hire ranking than 5 for the Friendliness catagory. The staff really made me feel welcomed and treated me like a valued customer. Also, the service, and deal on the car were un Friendliness catagory. The staff really made me feel welcomed and treated me like a valued customer. Also, the service, and deal on the car were unbeatable. This is the second car I have bought from this dealership, and I intend to go back when I need another one. More

Bill and the rest of the team at Smail (sales manager, finance manager, other sales staff) exemplify what everyone should experience when dealing with the Internet manager or other online representatives: finance manager, other sales staff) exemplify what everyone should experience when dealing with the Internet manager or other online representatives: Timely and meaningful responses to inquiries, obviously they listened to what I had to say, eager to find ways to make the deal work, and absolutely did NOT try to push me into something in which I showed no interest. I'll be back when this lease ends (if not sooner!). The Smail family of dealers has a winner in this team. More

this is the 5th vehicle that we have purchased at Smails. the salesman Bill is not only our smails salesman he has become a friend. when picking up the vehicle, there was no hassles or pressue and it was v the salesman Bill is not only our smails salesman he has become a friend. when picking up the vehicle, there was no hassles or pressue and it was very easy. i have had a great experience at smails anytime i have been in the dealership. More

We had our Yukon XL in for Service on an extended warranty that was purchased through another dealer. Smail's staff was excellent to deal with and worked with our warranty, etc.. without hassle. Th warranty that was purchased through another dealer. Smail's staff was excellent to deal with and worked with our warranty, etc.. without hassle. The technician who did the work was excellent, and the service manager was so pleasant! Our vehicle is running great, as always when we have Smail's do the work! I would highly recommend them! More

Bill Lang as car Salesman was very professional and also very helpful and knowledgable about the car that we purchased. Bill is one of the best car salesman that we have delt with over the years. I would very helpful and knowledgable about the car that we purchased. Bill is one of the best car salesman that we have delt with over the years. I would highly reccomend him to anyone who is looking to buy a new car. More

My wife and I settled on a GMC Terrain After visiting the Pittsburgh Auto Show. She loved the Mocha Steel color. After building the Terrain we wanted on the GMC website (SLE-2 AWD with the convenience packa Pittsburgh Auto Show. She loved the Mocha Steel color. After building the Terrain we wanted on the GMC website (SLE-2 AWD with the convenience package and 18" machined aluminum wheels) we began our search. IN our travels we happened to stop at Smail Cad. & GMC. We met Bill Campana and explained what we were looking for. He didn't have one on the lot, but said he would do a search and e-mail us. That was on Sat. 3/12. By the following Tues. 3/15 he e-mailed me and said he got one in like we wanted. We met him at 7 PM that evening and took it for a test drive. By 10 PM we were on our way home with our (my wife's) new Terrain. Mr. Campana was very nice to deal with. He gave us a good deal, explained everything in detail about the new vehicle, and gave us a hands on demo of all the bells and whistles. Lastly I would like to mention Tom Mastowski who did all of the legal paper work, title, registration, financing, and etc. Tom was very polite and knowledgeable. Both Mr. Campana and Mr. Mastawski treated my wife and I respectfully and professionaly and we left the dealership feeling good and well treated. I will gladly recommend the Smail dealerships to anyone! THANK YOU!! More

Purchased a Brand new GMC Terrain from Bill Campana @ Smail Auto on February 7th, 2011. Bill was very easy to deal with. He was able to find the exact vehicle I wanted with all of the options I wanted Smail Auto on February 7th, 2011. Bill was very easy to deal with. He was able to find the exact vehicle I wanted with all of the options I wanted for a very reasonable price. He was also very friendly and did not pressure me at all. I've dealt with other dealerships in the past but Bill and the Smail team were top notch. I would recommend Bill Campana to anyone looking for a new vehicle. Also, Bill was very knowledgeable about my vehicle and quickly answered all of my questions. More

My wife and I have bought many vehicles over the years and this was by far the best dealership/salesperson experience we ever had. It began with an internet search for a Sierra work truck and Bill from Sm and this was by far the best dealership/salesperson experience we ever had. It began with an internet search for a Sierra work truck and Bill from Smail GMC Dealership emailed us with a few trucks he located that matched our request. He offered an internet price quote that was close to our desired budget price. When we went to the dealership to meet Bill is when we quickly realized Smail was different from the other dealerships we dealt with in the past. The entire experience was pleasant, non-pressured, straight-forward with complete satisfaction. I got the truck that I wanted while staying within budget. Bill and his salemanager sought all qualifying options/rebates and went above and beyond expectations. We are grateful and will definitely purchase from Smail again in the future and will recommend to all friends and family. Sincerely, Shawn and Vaune McGinn More

Bill Campana and the Smail GMC team made our experience stress free and their professionalism and courtesy were beyond reproach. I would highly recommend them to any family, couple or individual. Their k stress free and their professionalism and courtesy were beyond reproach. I would highly recommend them to any family, couple or individual. Their knowledge of the vehicles we were looking at was great and it helped us narrow down what we "needed" vs what we "wanted". We never once fealt pressured to buy a certain model or to upgrade to a more expensive version of the vehicle we were looking at. I was truly impressed when they searched for a more adventageous military discount, when they really didn't have to. Again, my wife and I could not be happier with the vehicle we purchased or the treatment we received from Bill and the Smail GMC Team. More